Helix Mattress Store New York

Q: Do I need an appointment for your store?

While its best to make an appointment for a more personalized experience, youre free to drop by the store at any time.

Mattress Store & Showroom in NYC

SleePare - Your Favorite Helix Mattress Store in New York City

SleePare is an innovative Helix mattress showroom in New York City. It is a perfect place for a one-of-a-kind shopping experience. In the heart of Manhattan, our store allows you to buy your favorite mattress brands for risk-free shopping.

Best Helix Mattress Store In NYC By Customer Reviews

Google Rating
4.8
Based on 1121 reviews
SleePare Mattress Store NYC
4.8
review us on See all reviews
Emily Mayer
1755374539
Excellent service. Extremely patient and take all the time you need to try everything out.
Melissa Paul-Perez
1755319821
We had a great experience at SleePare! Valerio was so knowledgeable and attentive. He explains everything clearly and unbiased. Never felt pressure to buy, but we did!!
Melissa Bridgers
1755307950
Valerio is NYC’s Mattress 🐐! He is friendly, thorough and feels more like a friend guiding you through the mattress buying process. I walked out yesterday with a great deal, no pressure, no hassle. ❤️ you Valerio!
Monique Alvarez
1755284030
What a pleasure working with Valerio to choose our new favorite, fabulous, oh so comfortable mattress today!!! Love it, he steered us in the right direction, and the team was so welcoming and knowledgeable.
Dana MacIntosh
1755183677
We had the best mattress shopping experience at SleePare thanks to Valerio! From the moment we walked in, he made us feel welcome and comfortable. He took the time to explain the different mattress types in a way that was easy to understand, answered all our questions with honesty and expert knowledge, and encouraged us to take our time testing and discussing our option with no pressure whatsoever. His kindness, patience, and professionalism turned what could have been an overwhelming decision into an enjoyable, stress-free experience. We're so excited for our new mattress! Thank you, Valerio!
Talia Lorch
1755126687
Came into SleePare with no knowledge of mattresses and Valerio was so incredibly kind, patient and helpful! I left feeling like I could make an informed decision about what mattress to buy and am excited to try my new mattress at home. Valerio gave amazing and personalized assistance
Mary F
1754848967
Valerio made my mattress shopping experience so easy and stress-free. He welcomed me right away and really listened to what I needed, asking great questions to figure out what would work best for me. Instead of overwhelming me with too many choices, he guided me to a few solid options and explained the differences clearly.It was obvious he knows the products inside and out—he broke down the features, firmness, and warranties in a way that made it simple to compare. I never felt rushed or pressured, just supported in finding the right fit.In the end, I left with a mattress that feels perfect for me, and I couldn’t be happier with the service I received. If you want someone who’s professional, patient, and genuinely helpful, Valerio is the one to see.
Dan Zhang
1754848516
I recently had the pleasure of working with Valerio while shopping for a new mattress, and I can’t recommend him highly enough. From the moment I walked into the store, Valerio struck the perfect balance between knowledgeable professionalism and genuine friendliness. He took the time to listen to my needs, asked insightful questions about my sleep habits, and guided me through several options without ever being pushy.What stood out most was his deep understanding of the products. Valerio explained the differences between materials, firmness levels, and warranties in a way that was easy to understand and incredibly helpful. He wasn’t just trying to make a sale—he genuinely wanted to help me find the right fit for my comfort.Thanks to Valerio, I walked away with a mattress I absolutely love—and a buying experience that was smooth, pressure-free, and even enjoyable. If you’re in the market for a mattress and want to be treated with respect, expertise, and honesty, ask for Valerio. You’ll be glad you did.
Ann Marie Moyle
1754847853
Great place to compare all the mattress options out there. Highly recommended if you’re looking for a new mattress. Ruveena was wonderful and answered my 1000 questions with ease.
Cheryl Wright
1754834697
Valerio was exceptional from start to finish! He truly listened to our request and made sure every detail was addressed. His candor, patience, and attention to what we needed made the whole experience stress-free and enjoyable. It’s rare to find someone who genuinely cares about getting it right, but Valerio went above and beyond. We made our purchase with confidence. Highly recommend asking for him if you want top-notch service.
Madelene Baker
1754786947
I don’t know what my expectations were for mattress shopping, but Fazi far exceeded them at Sleepare! She had so many great suggestions for how to decide between different mattresses and so much knowledge about beds, materials, and what exists on the market. It was such an educational experience and I never once felt pressured to make a decision or buy. I will be recommending Sleepare to all of my friends!
David Picinich
1754774234
Ruveena gave us a great tour and helped us find a mattress we loved! Couldn’t recommend more
Sebastian Engle
1754771303
Came to this place after a subpar customer experience at Avocado, Valerio was very personable and direct with us and we bought a mattress in less than 30 minutes easy.
Ryan Hagen
1754763704
SleepPare gave us exceptional customer service. The ambiance of the store had a good feeling to it, along with some light music. I’m thankful we scheduled an appointment. The sales rep was very knowledgeable, informative, was not pushy to make a sale at all. We appreciate the time and patience that was taken with us. Best of all we bought the mattress we were most comfortable with.
Rollin Say
1754753006
Ruveena was very helpful guiding us through the different mattress options and completing out purchase!
Kyle
1754605116
Valerio showed me all the beds I was interested in, and let me take my time. I didn’t feel pressured to buy anything and it was a very nice experience.
Anna Marzullo
1754506345
Valerio is so friendly, kind, and warm. He’s also so knowledgeable about mattresses, which is incredibly helpful when a lot of the information out there is confusing! We felt comfortable asking questions and opinions because he clearly recognizes that a mattress is a big decision. Very grateful we came across this store, and more importantly, Valerio!
Sam
1754325723
Had a great experience with Valerio! We came into the store with an idea of what we wanted, but Valerio helped explain the differences across hybrid mattresses and how it might affect our sleep experience after 2-3 years if use. He didn’t rush us at all as we tried different options, and he made us feel entirely at home. Thank you!!
Jacqueline Sclafani
1754107994
We had a great experience at SleePare NYC, our sales associate Valerio was extremely helpful and informative.
Eric Olah-Reiken
1753919069
Valerio was incredible!! So helpful and got an amazing mattress.
Mawa Ballo
1753898954
Fazi was super helpful and patient with us! I highly recommend and they had so many quality options to choose!
Jairo L
1753885736
I had an outstanding experience with Fazi, who went above and beyond in providing exceptional customer service. She demonstrated in-depth knowledge of the different types of mattresses, especially when it came to explaining the differences between foam and non-foam options, which I previously knew very little about. Fazi was incredibly polite, patient, and attentive throughout the entire process. She took the time to understand my specific needs and budget, and thoughtfully recommended a few beds that were a perfect fit. Her professionalism and personalized approach made the shopping experience both easy and enjoyable. Thank you Fazi!
Michael Ampuero
1753750193
As a Canadian customer, I called to confirm whether my mattress warranty would still be valid now that the Canadian SleePare store is closing. Adam and his manager Bruce were incredibly helpful and reassured me that the warranty will absolutely be honoured through their U.S. operations. Fantastic customer service — truly appreciate the support from your neighbours up north!
Pat Maciejewski
1753721395
Lots of great mattress options to try out. Staff was extremely knowledgeable and helpful!
Hayley Barron
1753650823
We were so excited to see a showroom with Helix mattresses! We went to upgrade our standard Helix for a larger Luxe collection model. Valerio helped us find the right mattress for us. He was a great salesman! Very knowledgeable about the product and comparable brands. Helped us pick the ideal model for us!
Michelle H
1753567310
Great selection of mattresses. Customer service was excellent. Ruveena answered all our questions and was very knowledgeable. No hard sell, friendly and inviting.
Matt Amegadzie
1753478023
Outstanding customer service by Valerio at the store. He went above and beyond to explain each bed option and answer all of my questions. He was extremely knowledgeable on the products and created a great environment for shopping. I highly recommend!
zol moc
1753396210
I had a great shopping experience with Valerio. He is super knowledgeable and nice. I would recommend this store to anyone who wants to buy a mattress.
Jana Jensen
1753377965
Very friendly and knowledgeable service. This was a very efficient way to shop for and purchase a mattress.
Michelle Chen
1753375199
Amazing customer service. Find Valerio for your next mattress and you won’t be disappointed :)
Alexandra Stelzer
1753312189
Shopping for a mattress with Valerio was a great experience. He was knowledgeable without being pushy, genuinely listened to what I needed, and guided me toward the right options with patience and care. His professionalism, warmth, and attention to detail made the whole process smooth and actually enjoyable. Highly recommend asking for Valerio if you want expert help and zero pressure.
Ross Arneaud
1753312048
10/10 experience working with Valerio. He is extremely kind, patient, and knowledgeable. We loved working with him and will recommend to everyone!
徐子晏
1753282810
Great place and a good variety of mattresses.Valerio is the gentleman who helped us.Wonderful service and very kind.
Filippos Koleonidis
1753201884
Had a great experience working with Valerio to find the mattress that works for me! He went above and beyond to explain the differences between brands and types of mattresses, and help me figure out what's best for my needs. Would definitely recommend visiting the store to anyone having trouble deciding between what feels like a gazillion mattress options.
Whitney Aronson
1753122423
Nikko
1752981944
I had a great experience with Valerio. He helped me find my mattress after seeing over 20 of them. He was very knowledgeable, kind and professional. He knew a lot about the mattresses and was able to explain which bed was best for me (I’m a stomach sleeper). You can tell he knows his craft. I felt very comfortable with him and I trusted his recommend. Thanks for helping me find my mattress. 5 stars!
Christopher Richards
1752532590
Although my initial experience with SleePare was stellar (see original review below), what has followed has been extremely unprofessional and disappointing. We scheduled to have our mattress delivered on July 7; when my partner received an email update stating the mattress was only "in production" a few days before the scheduled delivery, he called Valerio. Valerio said he would call him right back and he NEVER DID. It is now July 14, we still do not have our bed, and Valerio NEVER called or texted either of us with any sort of update or explanation. I have been in conversation with a Sleepare customer service representative, but again, I have had essentially no luck with any sort of compensation. We are supposed to receive our mattress tomorrow, but at this point, I have zero faith in this company. I would be very careful ordering a mattress from here, especially if you ask for a later date for delivery.-------------------------------------------------------------------------------------------------------Had a wonderful experience at SleePare, thanks to Valerio! He was incredibly friendly and informative; he took the time to answer all our questions and explain the differences between the mattresses. He even greeted us with complimentary waters! We ended up leaving our appointment with a mattress ordered, thanks to his assistance. I would highly recommend the shop to others, it's a great way to try out a variety of mattresses and the customer service is fantastic!
Gina Melkisetian
1752437447
Valerio is an angel! So informative, patient, accommodating, and extremely helpful. He helped get me a mattress fast when newly moving into the city and couldn't spend 1 more day on an air mattress. Thank you Valerio, you rock!!!!
Devin Budhram
1752425511
I had a fantastic experience at SleepPARE in NYC, thanks to Valerio! From the moment I walked in, Valerio was professional, incredibly knowledgeable, and genuinely personable. He took the time to really listen to my sleep concerns and the specific factors that impact my rest, then gave me a thoughtful, individualized walk-through of my options.There was no pressure—just expert guidance tailored to my needs. I left feeling confident and comfortable with my final choice, knowing it was the right fit for me. If you're looking for a personalized, stress-free mattress buying experience, I highly recommend SleepPARE—and especially Valerio!
Will Wright
1752358091
Fazi was incredibly helpful in explaining everything and it was great trying their selection of mattresses!
Evan Adonailo
1752277070
Had an amazing experience! Valerio was fantastic, very knowledgeable and helpful! A+
Jess Do
1752107565
Valerio provided the best customer service. His knowledge on mattresses is extremely extensive. He gave us suggestions based on our specific lumbar support needs, and helped us find a mattress that perfectly suited our needs. Above all else, he was so kind and helpful! Highly recommend a visit!
Scott Malden
1752023993
Fazi provided a great customer experience. She was very knowledgeable, answering all of my questions. I would definitely recommend coming here if you’re looking to buy a mattress.
Denise Schatz
1751923383
Fazi is kind, patient, supportive, has solid and knowledgable advice, and a great sense of humor. SleePare was an excellent experience in our search for the elusive perfect mattress.
Carlos David Figueroa
1751862271
Valerio was amazing. Went to pretty much all the mattress stores in the city, and none of them came close to the sincerity of his recommendations, and his sole gol of getting you the perfect mattress at the best price. I know it sounds like a lot of buzzwords, but I stand on it haha. Wouldn’t have gotten my mattress anywhere else
Marcelo Zorrilla
1751820743
I had a great experience buying at Sleepare.Ruveena was very patient and knowledgeable she gave me plenty of time to test out different options without any pressure wich made the process really comfortable.I highly recommend go there and buy your mattress!
Steven Ross
1751661337
Ruveena was excellent. Thoughtful with lots of expertise.
Lucia Gonzalez
1751573350
We shopped here with Valerio and he was amazing! So helpful
Kristin Thorne
1751498408
Valerio was an amazing help to us. His customer service is incredible! Great experience.
Alex Thorne
1751497703
Valerio was the best salesmen I have encountered in NYC. Made me feel at home my first day in the city.
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LOCATION

Helix Showroom NYC

SleePare Mattress Store NYC
218 West 30th St,
New York City, NY 10001
USA
+1 347 4256001
info@sleepare.com

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

10 AM–8 PM

Free Parking.

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WHY CHOOSE US

SleePare’s Helix Mattress Store in NYC

Our store staff guides you throughout the mattress buying process. Moreover, our store policies, extensive range, risk-free returns, and best prices ensure affordable shopping in NYC.

Find America’s top-rated online brands & test them seamlessly under one roof.

Our brands come with a risk-free trial & we’ll issue a full refund if you are not 100% satisfied.

Get the best recommendations for you based on your body weight, sleep position & more from our sleep experts.

Our Mattress stores are conveniently located to allow mattress testing in top-tier US cities.

Save money on the highest-quality mattress brands with SleePare’s Best Price Guarantee.

Enjoy an extended return policy for all mattress purchases.

Never spend extra on shipping: We ship all across the United States for free.

Enjoy a completely relaxed in-store mattress testing experience at all our mattress stores.

We take ‘handle with care’ to the next level with our top-notch white glove delivery systems.

REVIEWS

What Our Customers Are Saying

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Aftab A.

Amazing customer service

The customer service was amazing. Very friendly and helpful. They are problem solvers! I was looking for a regular medium-firm pillow and ended up with the L shaped pillow which was a much better option for me and my sleeping position. Thank you for your help, Eni!

Ninart Amaraphorn

Great advice, information and suggestions

Great store to check out if you are looking at one of the many bed in the box beds that now exist. Joey was fantastic and helped me choose a bed. It was extremely no pressure and Joey provided great advice, information and suggestions as I tested multiple beds. I had also stopped by Saatva and Mattress Firm that day and can say without doubt the Sleepare provided the best customer service with Saatva at a close second. Definitely worth a stop if you are looking for a new bed.

Irina Aksanyan

Most comfortable experience

We shopped here today and let me tell you, it was the most comfortable experience out of every matress stores we’d been to. Lukas was LOVELY and helped us choose the perfect mattress, and we ended up ordering one we hadn’t even considered (Luuf) before actually trying it out. (…)
Highly recommended!

ABOUT US

Meet Our friendly NYC Store staff

Fazi

Store manager

Karina

Sales Specialist

ENI

Sales Specialist

LUCAS

Sales Specialist

PRODUCTS

Helix & More!

Our Helix mattress store in NYC features a wide range of high-end mattress brands, including the ones found online only. Here you can buy mattresses from brands like Casper, WInkbeds, Puffy, Nectar, and many more.
Book your appointment now at Helix Bed Showroom in NYC to buy your favorite mattress.

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SAFETY MEASURES

At SleePare we ensure your safety

At SleePare NYC, we make every effort to help our customers safe by enhancing our cleaning procedures and added new protocols at every step to ensure our customers safety during their visit on our mattress store.

Appointment based shopping

HEPA airfilters

Enhanced cleaning

Fully Vaccinated staff

LOCAL AREA

Get The Best Sleep In NYC

SleePare is a one-of-a-kind mattress store that takes mattress shopping to a whole new level. Our store displays more than 15 brands, including the ones found online only. If you’re in search of an online-only brand but unsure of your choice, then stop by our store to buy any mattress of your choice. Located near Pennsylvania Station, our Manhattan location is easy to navigate to from all of the boroughs and surrounding areas.
Visit us now or make an appointment today to buy your favorite Helix mattress in NYC.

HELIX @ SLEEPARE

Time to Find The Perfect Helix Mattress in Your Favorite Store.

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FREQUENTLY ASKED QUESTIONS

What You Need To Know About SleePare in NYC

Do I need an appointment for your store?

While it’s best to make an appointment for a more personalized experience, you’re free to drop by the store at any time.

Can I book an after-hours appointment at your NYC showroom?

If you cannot come in during regular business hours, please call our showroom at (347) 307-7096 to see if we can schedule an appointment during off hours.

Where can I find a SleePare mattress store near me?

Our Manhattan SleePare showroom is located at 218 West 30th St.

Can I visit and experience the mattresses in NYC for free?

Yes. SleePare does not charge to visit our showroom. Our dedicated team works hard to help you find the best mattress. Once you finalize your selection, you can order online yourself, or with the assistance of our trained staff.

Is the NYC showroom kid or pet friendly?

SleePare welcomes children and pets on leashes.

Is your showroom ADA compliant?

Yes. Our showroom is wheelchair accessible and ADA compliant.

How Can I Return My Helix Mattress?

SleePare ensures peaceful slumber year after year. Therefore, each mattress is backed with a 100 night or more sleep trial. During the trial period, SleePare allows you to exchange or return the mattress once only. To initiate the process, talk to our customer support team, and we’ll forward you a form to fill in. Make sure you fill out and submit the form within the trial duration. Once we receive your filled-in form, we will proceed with your return order.

I’ve bought the wrong mattress. Can I exchange it?

SleePare lets you exchange your original purchase with any available mattress once during the trial period. Go through our mattress return policy procedure and follow the steps to ensure hassle-free mattress exchange. Customers need to pay a $500 returnable exchange fee to initiate the process. Once the mattress is exchanged, the amount will be reimbursed plus/minus the price difference of the new mattress. This will result in the final sale, and your new mattress comes with a valid warranty.

Do you offer Free shipping?

Yes, we offer free shipping nationwide.

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YOUR FAVORITE HELIX MATTRESS STORE IN NYC

SleePare - Your Favorite Helix Mattress Store in New York City