I am thrilled to write this outstanding review for Valerio! He went above and beyond to help us select the perfect mattress for our needs. Over the course of three visits, he patiently guided us through a range of options, explaining the benefits of each one in great detail.Valerio's knowledge and expertise were truly impressive - he took the time to understand our preferences and sleeping habits, and offered personalized recommendations that were tailored to our unique needs. His thorough approach and attention to detail gave us complete confidence in our decision, and we couldn't be happier with our new mattress!Overall, Valerio's exceptional customer service and dedication to his craft truly set him apart. He made the entire mattress selection process a breeze and provided us with a level of care and attention that is truly rare these days. We are extremely grateful for his help and highly recommend him to anyone in search of the perfect mattress. Thank you, Valerio, for your outstanding service!
SleePare Nyc Store
19:58 18 Mar 23
17:49 18 Mar 23
I had an incredible experience working with Valerio. He was thorough in his explanations of the different technologies, and patient with me as I tried out the mattresses. This is a great store with well informed staff.
16:29 18 Mar 23
After reading a few of the “best mattress” articles, I found myself more confused than when I started. Valerio took the time to ask thoughtful questions regarding the criteria I was looking for in a mattress. He then explained each mattress, it’s technology and how it would fit my sleeping needs. I was so impressed with Valerio’s level of knowledge and genuine interest in finding the best mattress for me. This was an outstanding customer experience. I highly recommend consulting with Valerio or one of his colleagues prior to purchasing your next mattress.
19:03 10 Mar 23
21:32 03 Mar 23
Brianna was extremely helpful to me and my wife in identifying the right mattress for the type of sleepers we are. WE tried out a number of different mattresses and asked her a lot of questions which she was able to answer and help us out. We are planning on going back for our buying needs.
01:47 27 Feb 23
Nigora went above and beyond to help me find the right mattress within my budget. She was a pleasure to deal with.
18:38 26 Feb 23
Valerio was amazing! He treated us like family and answered all of our questions. Definitely go see him if you’re looking for a mattress 💜
22:38 22 Feb 23
Superb! Great range of products, and a very knowledgeable staff member there to help.
21:10 22 Feb 23
We had a wonderful experience going to SleePare. We walked in with no appointment during a very busy day - Presidents' Day and we were treated promptly, and all our questions were answered. Fazi is amazing and very knowledgeable on what best suited us. I strongly recommend this store and Fazi is AMAZING!!!!
23:48 21 Feb 23
My customer experience in the NYC location was awesome. The staff was knowledgeable; highly recommend a visit to this location.
01:26 21 Feb 23
Great place to get an honest take on many online "only" mattress brands and actually try them before buying
22:11 20 Feb 23
One word…Valerio! Honest walked in there just to try out a helix because we were lost in our mattress shopping journey and ended up buying an entirely different mattress from him. His sheer knowledge of the the mattress market, proper sleep positions, mattress pitfalls and quality just put us at ease. He educated us and treated us so well even though he was closing. He is the first and only person we will buy a mattress from. We recommend anyone see him if you are looking for a mattress. He’ll set you up base on your budget and sleeping needs
19:53 20 Feb 23
Razi was extremely knowledgeble, attentive and low-pressure. We had a great experience and feel confident in our mattress choice .
01:53 13 Feb 23
17:44 11 Feb 23
What a fantastic experience! We went to Sleepare to test out a few mattresses we were deciding between online. They have all sorts of different mattress brands with different levels of firmness depending on what type of sleeper you are. Fazi was beyond helpful! Extremely knowledgeable and accommodating, she answered all our questions and even gave us other options that we hadn't researched. Based on her help we found the mattress we were looking for. We are very happy customers and highly recommend shopping here for your next mattress. Ask for Fazi, she is fantastic!!
01:49 11 Feb 23
By all means, one of the best mattress shops I’ve ever been to. The customer service is amazing especially Fazi. One of a kind. I got the mattress almost same day and delivered to my apartment with a 2 pillows gift and extra sheets. Way much better and cheaper than buying a mattress online. All the best guys
Maria Andreina Romero
21:56 10 Feb 23
Amazing store! You are able to test all those online-selling mattresses that we get bombarded with on ads and get a real feel for them to make a more informed decision, and the store manager is super nice and knowledgeable, she gives you time and space and options to try and is not pushy or acts like the typical sales person, she genuinely tries to help you choose the right mattress for you. Would definitely recommend coming here :)
16:56 07 Feb 23
Fantastic service from start to finish. Nigora did an amazing explaining the various aspects of each mattress and I never felt rushed as I tried various different options. Extensive selection you’ll not see elsewhere!!
09:51 06 Feb 23
Phenomenal experience. When we walked in, Valerio was incredibly kind. He knew every detail about each mattress and showed us the difference between them so that we could make the best decision. Exactly what we needed! Thank you, Valerio!
21:32 01 Feb 23
Fazi was super helpful and informative! This store is different than the usual brands like Ashley’s or Raymour & Flanigan. It’s more private and clean.
17:16 01 Feb 23
We were very happy with our experience at SeePare. Fazi was aware of our preferences, was very knowledgeable about the options, and was extremely pleasant in all our interactions.
23:52 30 Jan 23
Very very cozy store with knowledgable and friendly staff. They gave me all the time I needed to sample. I had a thousand questions and they answered all of them. Felt very taken care of. Forgot I was in midtown manhattan! lol.
Elkhyn Rivas Rodriguez
22:47 28 Jan 23
This is the second time buying a mattress from SleePare, it was a really positive experience the first time around and the second time around was exactly the same. Setareh was incredibly patient and knowledgeable - an absolute pleasure to work with her. Highly recommend!!!
12:20 27 Jan 23
Valerio was fantastic! He was able to guide us to a great decision for our sleep + bedding preferences
16:32 23 Jan 23
00:38 23 Jan 23
We wanted to update our uncomfortable mattress, and Valerio was amazing. He checked in to make sure we were okay throughout the stay and encouraged us to take our time trying out the mattresses. We never felt rushed for our decision, and he was more than happy to provide information about different types of mattresses/pillows. Even though it was the end of the store hours, he took the extra step to help us place an order. Valerio is so friendly and welcoming, which made our Sleepare experience great.
03:15 22 Jan 23
We had a great experience! Valerio, the salesman was incredibly knowledgeable. He really listened to what our needs were and directed us to several great beds to try out. We can’t wait to get our new bed! Thanks to Valerio and SleePare!
01:48 22 Jan 23
Valerio was an extraordinary help in guiding us to our perfect mattress.
22:34 15 Jan 23
Bought a mattress at SleePare a couple months ago. Highly recommend this place. We were able to try out a bunch of mattresses. Ended up with a great one that we couldn’t have tried out anywhere else. People who work there are great. They know what they’re talking about and definitely no high pressure sales or anything like that.
16:26 15 Jan 23
Our visit was great! It was wonderful to be able to try a variety of mattress brands in person and have a guide to help point out differences and make suggestions based on sleep preferences. Madina was awesome! 😄
23:17 14 Jan 23
14:44 12 Jan 23
While purchasing a new mattress is never necessarily a comfortable experience, our associate Valerio made this trip an absolute delight. While juggling numerous patrons he made us feel right at home. Instead of telling us what he thought we should have and force feeding us a prescribed sales pitch he was honest, personable, and delivered a wealth of information about mattresses that goes well beyond what we knew prior to entering. We are so thankful for a store such as this; reading endless biased reviews online of e-mattress brands unable to try is an absolute nightmare when you're contemplating paying thousands for uncertainty. After about 45 minutes of deliberation we walk away the proud owners of a new mattress and are looking forward to sleeping soundly with our new purchase.
17:30 11 Jan 23
Just purchased a mattress from SleePare for my new apartment. Valerio was awesome and a great help!
23:22 10 Jan 23
Valerio is great! He is knowledgeable, patient and personable. He is so dedicated to satisfaction that he gave me his personal cell phone number in case I had questions or was not satisfied with my purchase, at any time.I was so confused by the numerous online retail mattress companies and all of them claiming to be the best. I was so happy to find the showroom to be able to test them out.
01:01 09 Jan 23
Wow! Valerio gave me the best mattress buying experience of my life. He was very patient, knowledgeable, and personable. I never knew I could have such an experience. I can't wait to try my new bed
18:33 08 Jan 23
22:50 07 Jan 23
After buying the wrong mattress online a couple of months ago, a friend recommended SleePare. We had an appointment with Valerio today and he was extremely nice and knowledgeable. I wish we’d come here right away. Now we are looking forward to our new mattress!
07:26 04 Jan 23
If you're on the fence about heading into SleePare, make the appointment and you won't be disappointed. I made an appointment on a whim after seeing a reddit post on r/AskNYC.With Fazi's systematic and relaxed approach, it was an amazing experience. Anytime I had a question about the composition or price of a mattress, she had the information immediately. I got to try out almost all of the hybrid mattresses in the store while I was in the shop and the appointment system makes it so that you feel like you have the whole place to yourself. It felt almost like a sleep consultation as I got to know what kind of mattress I like sleeping on. If all mattress shops were like this, I think we'd all be better sleepers.TLDR: If you're in NYC and need a mattress, definitely go!
19:44 03 Jan 23
12:16 03 Jan 23
Medina was very help and patient. She was also very knowledgeable about the products which helped me make an informed decision and also helped me find the right product for my needs. Even when there was an issue with shipping and delivery, she was very prompt to support and set things straight. I would love to work with her again in the future, but hopefully not too soon, I love my new bed and hope to have it for a LONG time.
21:37 29 Dec 22
Was referred by a friend who shops at the store. Very friendly and attentive personnel - Madina was very patient and guided us through the stressful process of selecting a right pillow - she found us the one and made this process very smooth!Store itself has a great selection of the mattress and pillows. Perfect gift!
02:46 29 Dec 22
I had great experience working with Madina to find the mattress. Madina is very patience. She let me try sleeping on different mattress without giving me pressure to buy. I ended up choosing Winkbed Luxury firm mattress. I would recommend it since it helps addressing back pain and neck pain issues. The pillow top design make it feel so comfy while still has enough support. I am also a side sleeper and it does help me to sleep on my side without feeling pressure on my shoulder. My weight is way lighter than my partner and our previous mattress is too soft and it sink led and made it not even. This issue is solved by this Winkbed luxury firm mattress. SleePare do a match program to match sales price on Winkbed’s website and gave a little saving like 20 dollars on buying from them.
21:00 19 Dec 22
Excellent customer service and understanding to make a tough decision way easier.
18:11 19 Dec 22
22:00 20 Feb 23
Wonderful experience mattress shopping at Sleepare. Nigora was super helpful in showing us the mattresses we had read about. We got a great deal on pillows and mattress protector.
15:17 09 Feb 23
Valerio is an amazing sales person- very professional, knowledgable and patient. Since these mattresses are bought online, it's nice to visit a showroom to try out the mattresses. Unfortunately for us, we were not happy with the mattress and are in the process of returning it.