Do I need an appointment to test the mattresses?

While its best to make an appointment for a more personalized experience, youre free to drop by the store at any time to test any of our mattresses.

Can I book an after-hours appointment at your NYC showroom?

If you cannot come in during regular business hours, please call our showroom at (347) 307-7096 to see if we can schedule an appointment during off hours.

Where can I find a SleePare mattress store near me?

Our Manhattan SleePare showroom is located at 218 West 30th St.

Can I test your mattresses in NYC for free?

Yes. SleePare does not charge to visit our showroom and test products. Our dedicated team works hard to help you find the best mattress. Once you finalize your selection, you can order online yourself, or with the assistance of our trained staff.

Is the NYC showroom kid or pet friendly?

SleePare welcomes children and pets on leashes.

Is your showroom ADA compliant?

Yes. Our showroom is wheelchair accessible and ADA compliant.

How Can I Return My Winkbed Mattress?

SleePare strives to provide you with the best sleep option. This is why each of its mattresses comes with in-home trials of 100 or more nights, depending on your manufacturers policy. You may exchange or return the mattress within the set trial period. If you plan to return your mattress, you may contact our support team and we will send a form to fill out. Once the form is submitted, we will proceed with your return order. However, make sure you fill and submit the form within the trial window.

I’ve bought the wrong mattress. Can I exchange it?

SleePare lets you exchange your original purchase with any available mattress at the NYC store, once during the trial period. To begin the process, read our return policy procedure and follow the steps. To place an exchange order, customers are required to pay a $500 refundable fee. The payment will be used to cover the cost difference and the remaining amount will be returned. Once the mattress is exchanged, it will result in the final purchase. However, the warranty remains intact.

Do you offer Free shipping?

Yes, we offer free shipping nationwide.

Winkbed Mattress Store New York City

Best Winkbeds Mattress Store In NYC By Customer Reviews

Google Rating
4.8
Based on 985 reviews
SleePare Mattress Store NYC
4.8
review us on See all reviews
Somebi Eleh
1745018936
Amazing!!! Highly recommend! Landed in manhattan at 9 and got here at 10. Fazi recommended 3 amazing mattresses that could be delivered same day. It took under an hour for everything to be done and 90 mins later the amazingly kind delivery men were at my apartment to set up! Happy first night in NYC!
James Browning
1745003436
Valerio is absolutely incredible. Go no where else. The mattresses are top of the line but the service is top notch. We decided to purchase without any pressure - simply great quality and top notch customer service. The only place I will purchase mattresses in the future.
Maurizio Ulderico Caputo
1744581387
We were served by Malcom, 100% recommended
Khaine Collier
1744570073
Went into to look over some mattress options. Malcolm was very helpful & courteous in directing me to options and for that would best suit my needs
Jenni Fridstrom
1744559857
Great experience! Raveena was super knowledgeable and not pushy at all. She allowed us enough time to try each of the mattresses and listened to what we were looking for. Definitely recommend visiting one of their store fronts if looking to purchase a mattress online.
Lee Pearce
1744496737
Fazi was very helpful and not pushy at all. It was a great experience
M T
1744485452
Valerio is amazing! He explained everything abt mattresses patiently & professionally, in detail regarding what would work best for my family's needs. I felt heard, understood & well taken care of in my purchases of mattresses & bases. The store manager was extremely kind too! Highly recommend Sleepare. Ask for Valerio!
Jennifer Grunwald
1744221462
Nice place! The ladies I spoke to were sweet and knowledgable. Recommended!
E. B.S.
1744064617
Malcolm made the entire process so easy and enjoyable! He shared his extensive knowledge, and was patient from start to finish. We found the perfect mattress with his help.
Carlos Calegari
1743963694
Malcom, was great and was very knowledgeable. Answered all our questions and concerns across all the lines of mattresses they carried.
Johana Hernandez
1743958760
Yo agende para una atención personalizada y la chica que nos atendió estaba atendiendo a 2 personas más
Robin Khatsernov
1743895637
Had a great experience here. This is the only store I know of in New York City that lets people test mattresses like Helix, Bear, and Winkbed, which are exclusively sold online. Fazi was very helpful and knowledgeable and helped me find the best mattress for myself. She wasn’t pushy at all. I appreciate that her team made sure the mattress I bought arrived in a timely manner. I also saved a few hundred dollars ordering with them as opposed to ordering straight from the manufacturer. I’m happy with the mattress I purchased. I recommend this store!
Amanda Lupo
1743633875
Valerio was extremely patience and so knowledgeable throughout our mattress buying process! We are so thankful for his time. We cannot wait for our Helix mattress!
Tom DiCarlucci
1743633822
Valerie was amazing! He was so helpful and explained everything in great detail. A great experience!
Envisage
1743465794
I had to post this review to thank the WONDERFUL salesman Valerio, who helped my boyfriend and I find two amazing pillows. They are simply the best, recommended by the kindest and most informative mattress salesman we’ve ever met. Definitely stop in to check out the cooling foam pillows, my once sore neck is now gone for good! Much love and peace~Two very happy customers
Nadege Houri
1743365536
Awesome service and great advice
Collin Wagner
1743356811
Madeline Ciardi
1743293123
I had the absolute pleasure of working with Valerio when shopping for a new mattress, and I couldn’t be happier with the experience! From the moment I walked in, Valerio was friendly, knowledgeable, and genuinely invested in helping me find the perfect fit. He took the time to understand exactly what I was looking for, explained the differences between all the options without any pressure, and made the whole process feel effortless.Thanks to Valerio, I walked away with a mattress that’s transformed my sleep. His customer service is top-tier — warm, professional, and truly above and beyond. If you’re mattress shopping, do yourself a favor and ask for Valerio. He’s the best in the game!
Douglas Liebhafsky
1743182606
Our experience with SleePare was absolutely first-rate. Valerio, who took care of us in the store, was extremely knowledgeable and guided us to a perfect choice. Installation was also smooth and seamless, thanks to the expertise of Raul. We wouldn't go anywhere else for any future bedding needs.
Dylan Asoh
1743035510
Thank you Valerio for the excellent service! He went above and beyond to make sure I got a bed I love.
madison schwartz
1742833896
Tansy Woan
1742774075
Great place to visit if you are shopping for a mattress and want to try them before buying! Valerio helped me find the perfect mattress for my parents - he was incredibly knowledgeable, patient, and very friendly. He even gave me his direct contact so I wouldn't have to worry about being put on hold by a generic customer service line if I had questions or concerns, which I very much appreciated. Highly recommend and thank you so much again Valerio for being so helpful!
Sophia Zigmond
1742768100
Amnon Ben Zion
1742593020
We bought the Brooklyn Bedding Signature Hybrid with Valerio, who was nice and really helpful, also got some discount on their original website price
Hadar Zilber
1742592875
Valerio is the best!!! Great store and Valerio gave us the best service. Very nice and really professional
Aabeille Park
1742484529
It's been a while since we purchased a new mattress so we needed help in finding one. Valerio explained the differences between the type of mattresses very well. He was knowledgeable and worked with us to find the best one for us. Thank you for your help!
Sequon Scott
1742344942
SleePare is a MUST! I entered expecting the typical mattress firm car salesman vibe but with online beds. RUVENNA did just the opposite. She was extraordinary! Not only did she provide sparkling water and chocolate with my curated sleep tour, she was very knowledgable, patient and genuine. And trust me I took full advantage, I went full goldilocks "little too soft; little too firm." She didn't back down, she was just as invested as I was (matching energy). Ruvenna is passionate about finding you the right bed and SleePare is where you find her.
Blake Villanueva
1742175897
Great experience at this SleePare location! I had issues with my prior mattress and was able to find a great mattress at their store. Valerio was personable, attentive, very knowledgeable, and had top-tier recommendations for my new mattress. I came away from the experience with a lot more knowledge about mattresses, confidence in my mattress choice, and a good deal on my mattress! I highly recommend this location.
Jeremy Perez
1741829042
I found this place when I was searching for mattresses online, and with many of the highly rated mattresses on Wirecutter, Forbes and Good Housekeeping did not have their own brick and mortars. I made an appointment and had a few mattresses I wanted to test out before coming in. I'm glad we came in because Valerio was so helpful and helped me find a mattress that suited our needs that was not even on my list! He was also very knowledgeable and welcoming. This store had all of the mattresses I had in my initial list and offered cheaper prices than listed online. It's also great purchasing from them and knowing they have a 100 night trial and with no extra charge to ship the mattress back. I definitely recommend stopping by Sleepare when looking for a mattress!
Caroline Heffron
1741546148
We got a lot of help figuring out the different mattresses
Robin Fixell
1741014091
My husband and I recently visited SleePare in search of the perfect king mattress. The store vibe is welcoming and warm. There was no high pressure sales talk—just informative and helpful conversation that focused on our individual needs.Fazi, our sales agent, gets five stars for her wonderful disposition and her vast knowledge of the mattresses we tested.She was a joy to work with.This is the way to go if you are seeking a new mattress in an inviting environment.
Cecilia Gonzalez-Rubio Uribe
1740952288
Valerio was amazing! We found exactly what we were looking for. Thank you!
Ettie Taichman
1740947716
We were baffled by the choices in new beds and also the high costs. Thanks to a review in The NY Times, we found SleepAre and best of all, Valerio. He walked us through the many choices with patience and a carefully culled understanding of what we needed. We would have been lost without him. Thank you so much Valerio. Ettie Taichman
Eamon Foley
1740787658
Valerio was an amazing help. He gave great service in a positive atmosphere.
Shuli Katz
1740675737
My name is Debbie Hager-I just met the most generous kind, outstanding person who helped me to buy the best mattress for my holy father who is 93 years old the sales person's name is Valerio The store is located on 218 W. 30th St., New York City, NY. He was generous he was Kind offered us water and finally we got the best mattress for my holy father who is 93 years old and a huge Rabbi in America. Thank you, Sleep Are for helping us to make our life better.
German Rehren
1740667200
We had a great experience choosing a new mattress at this store. You get to try several brands and the staff is very knowledgeable. Valerio goes about and beyond to help you make the right choice, highly recommended.
Matthew Ruffner
1740596077
I had a very positive experience at SleePare. We got paired with Valerio who was incredibly helpful. He really knew what to look for in a mattress! His candor was appreciated and his energy made for a fun overall experience! We ended up being able to take advantage of the President's day sale and opted for the Mlily PowerCool Mattress which we loved in store. I quickly received my mattress and have been very happy with my choice so far. All the best, SleePare.
asani sarkar
1740519034
I was impressed with the care and attention shown to me when I visited the showroom. Fazi showed me the mattresses most relevant to what I wanted, and gave her honest evaluations of them. I left with a good idea of my choices.
Angela Moore
1740097362
Wonderful experience!Fazi was welcoming and patient. She pointed me to several mattresses to try and I never felt rushed. She helped me find the best mattress for my sleep style. I'm very happy. Would recommend.
Cara David
1740028504
Had a great visit to Sleepare! Fazi, the Store Manager, knew so much about every bed. Because you have to schedule an appointment, you get really individualized attention, but service is not pushy at all. I learned so much, both from laying on the beds and from speaking with Fazi. Completely recommend visiting this location if you are thinking of getting a bed from an online brand. You’ll get the feel of the bed and so much more.
Sam Krudner
1739985674
Very happy with our mattress. Ruveena was our sales rep and she was very knowledgable and helpful, making sure we chose the right mattress for our needs. The store is clean and cozy, definitely would recommend.
Gianluca Barbarello
1739944628
Great experience!Valerio is amazing, extremely knowledgeable about the mattresses and passionate.Highly recommended and please ask of him!
Sumukh Bhatia
1739838446
Great store, great selection, and even better sales reps. Valerio is truly a pleasure to speak with. He is knowledgeable, super personable, and makes you feel right at home. You can’t go wrong with SleePare!
Charles Nordlander
1739834603
My wife and I had a fantastic experience shopping here for an online mattress. No matter how much you read or research, nothing beats actually trying a mattress out for yourself and SleePare is a great place to do that. There's no sales pressure at all, the staff couldn't be more accommodating and helpful, plus our sales rep, Fazi, was super knowledgeable about all the mattresses in the store. Once she had a sense of what we liked, she made smart suggestions about what else to try and her descriptions of how various mattresses would feel and why were always on point.While all online mattress companies now give extended trial periods, trying them first at SleePare eliminated the possibility of ordering one and immediately discovering that we disliked it. It also gave my wife and me the chance to agree on a mattress that felt right for both of us before buying it. The pricing at SleePare is great, comparable to what you'll see online, and they're willing to price match in the unlikely event that you have a lower quote. All in all, this was the best experience we've had in a brick and mortar store in many, many years.
Aristakes Zurabian
1739762695
Good choice of high quality mattresses and very helpful and attentive staff to assist customers.It took me two visits to decide on my choice and the entire sales team was extremely helpful, looking through the options, matching mattresses to the bed and helping me to identify the mattress to my taste.
Mick Chen
1739574367
Valerio was very knowledgeable, friendly and helpful. I got my blue winkbed from him. Can’t wait for it to arrive!
Ian Freed
1739550350
I had an exceptional experience mattress shopping at SleePare with the most wonderful salesman, Valerio. His knowledge, expertise and care made the mattress purchasing process as easy as a blissful dream. I was given the opportunity to try a wide variety of mattresses at different price ranges, educated on the different offerings from each mattress company, and given as much time as I needed to contemplate my purchase with no pressure. I will be recommending SleePare and Valerio to all my friends and family for their mattress needs for the 6 star customer experience.
Daniel
1739338919
My in-store experience was exceptional. What's great about this store is that one has the opportunity to test out mattresses that are only sold online, all in a very relaxed atmosphere. Fazi was amazing! Once she knew what I was looking for, she showed me only the products that fit my requests. I was interested in 2 different mattresses and she answered all my questions about the features and differences between the two. And absolutely no pressure to make a decision right away. Highly recommended!
Youngmin Cho
1739237140
This place is truly a gem for those drowning in endless mattress searching. The place is extremely clean, well lit, cozy and comfortable. There's also wide variety of mattresses of different price range and firmness. Also, big shout to Fazi who assisted our trip to SleePare today. She is so knowledgable, respectful, kind and easy to talk to. I never thought I would leave a mattress shop feeling elated and joyful, but this place is top notch.
Ben Ojode
1739224417
Valerio was fantastic in helping me purchase my mattress coming into the city. He provided expert advice and personal insight to ensure that I made the best purchase possible. I will definitely be coming back to this store!
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