Do I need an appointment?

While its best to make an appointment for a more personalized experience, youre free to drop by the store at any time.

Can I book an after-hours appointment at your NYC showroom?

If you cannot come in during regular business hours, please call our showroom at (347) 307-7096 to see if we can schedule an appointment during off hours.

Where can I find a SleePare mattress store near me?

Our Manhattan SleePare showroom is located at 218 West 30th St.

Can I visit your showroom in NYC for free?

Yes. SleePare does not charge to visit our showroom. Our dedicated team works hard to help you find the best mattress. Once you finalize your selection, you can order online yourself, or with the assistance of our trained staff.

Is the NYC showroom kid or pet friendly?

SleePare welcomes children and pets on leashes.

Is your showroom ADA compliant?

Yes. Our showroom is wheelchair accessible and ADA compliant.

How can I return my Dreamcloud mattress?

SleePare ensures restful snooze night after night and thus each of its mattresses comes with a 100-night or more (depending on the brands policy) sleep trial. If for any reason, you arent happy with your purchase, then SleePare allows mattress return once during the trial period. To initiate the process, contact our support team and we will send out a form to fill in. Once the form is submitted, we will begin your mattress return order. However, ensure you fill and submit the form within the trial period.

I’ve bought the wrong mattress. Can I exchange it?

SleePare allows once-only mattress exchange once during the trial period, so you can swap your original purchase with any other available mattress of your choice. To ensure hassle-free mattress exchange, follow the steps mentioned in our mattress return policy procedure. Customers need to deposit a $500 refundable fee that will be returned plus/minus the new mattress cost. The exchanged mattress will result in the final sale with a valid warranty.

Do you offer Free shipping?

Yes, we offer free shipping nationwide.

Dreamcloud Mattress Store New York City

Best Dreamcloud Mattress Store In NYC By Customer Reviews

Google Rating
4.8
Based on 960 reviews
SleePare Mattress Store NYC
4.8
review us on See all reviews
Sequon Scott
1742344942
SleePare is a MUST! I entered expecting the typical mattress firm car salesman vibe but with online beds. RUVENNA did just the opposite. She was extraordinary! Not only did she provide sparkling water and chocolate with my curated sleep tour, she was very knowledgable, patient and genuine. And trust me I took full advantage, I went full goldilocks "little too soft; little too firm." She didn't back down, she was just as invested as I was (matching energy). Ruvenna is passionate about finding you the right bed and SleePare is where you find her.
Blake Villanueva
1742175897
Great experience at this SleePare location! I had issues with my prior mattress and was able to find a great mattress at their store. Valerio was personable, attentive, very knowledgeable, and had top-tier recommendations for my new mattress. I came away from the experience with a lot more knowledge about mattresses, confidence in my mattress choice, and a good deal on my mattress! I highly recommend this location.
Jeremy Perez
1741829042
I found this place when I was searching for mattresses online, and with many of the highly rated mattresses on Wirecutter, Forbes and Good Housekeeping did not have their own brick and mortars. I made an appointment and had a few mattresses I wanted to test out before coming in. I'm glad we came in because Valerio was so helpful and helped me find a mattress that suited our needs that was not even on my list! He was also very knowledgeable and welcoming. This store had all of the mattresses I had in my initial list and offered cheaper prices than listed online. It's also great purchasing from them and knowing they have a 100 night trial and with no extra charge to ship the mattress back. I definitely recommend stopping by Sleepare when looking for a mattress!
Caroline Heffron
1741546148
We got a lot of help figuring out the different mattresses
Robin Fixell
1741014091
My husband and I recently visited SleePare in search of the perfect king mattress. The store vibe is welcoming and warm. There was no high pressure sales talk—just informative and helpful conversation that focused on our individual needs.Fazi, our sales agent, gets five stars for her wonderful disposition and her vast knowledge of the mattresses we tested.She was a joy to work with.This is the way to go if you are seeking a new mattress in an inviting environment.
Cecilia Gonzalez-Rubio Uribe
1740952288
Valerio was amazing! We found exactly what we were looking for. Thank you!
Ettie Taichman
1740947716
We were baffled by the choices in new beds and also the high costs. Thanks to a review in The NY Times, we found SleepAre and best of all, Valerio. He walked us through the many choices with patience and a carefully culled understanding of what we needed. We would have been lost without him. Thank you so much Valerio. Ettie Taichman
Eamon Foley
1740787658
Valerio was an amazing help. He gave great service in a positive atmosphere.
Shuli Katz
1740675737
My name is Debbie Hager-I just met the most generous kind, outstanding person who helped me to buy the best mattress for my holy father who is 93 years old the sales person's name is Valerio The store is located on 218 W. 30th St., New York City, NY. He was generous he was Kind offered us water and finally we got the best mattress for my holy father who is 93 years old and a huge Rabbi in America. Thank you, Sleep Are for helping us to make our life better.
German Rehren
1740667200
We had a great experience choosing a new mattress at this store. You get to try several brands and the staff is very knowledgeable. Valerio goes about and beyond to help you make the right choice, highly recommended.
Matthew Ruffner
1740596077
I had a very positive experience at SleePare. We got paired with Valerio who was incredibly helpful. He really knew what to look for in a mattress! His candor was appreciated and his energy made for a fun overall experience! We ended up being able to take advantage of the President's day sale and opted for the Mlily PowerCool Mattress which we loved in store. I quickly received my mattress and have been very happy with my choice so far. All the best, SleePare.
asani sarkar
1740519034
I was impressed with the care and attention shown to me when I visited the showroom. Fazi showed me the mattresses most relevant to what I wanted, and gave her honest evaluations of them. I left with a good idea of my choices.
Angela Moore
1740097362
Wonderful experience!Fazi was welcoming and patient. She pointed me to several mattresses to try and I never felt rushed. She helped me find the best mattress for my sleep style. I'm very happy. Would recommend.
Cara David
1740028504
Had a great visit to Sleepare! Fazi, the Store Manager, knew so much about every bed. Because you have to schedule an appointment, you get really individualized attention, but service is not pushy at all. I learned so much, both from laying on the beds and from speaking with Fazi. Completely recommend visiting this location if you are thinking of getting a bed from an online brand. You’ll get the feel of the bed and so much more.
Sam Krudner
1739985674
Very happy with our mattress. Ruveena was our sales rep and she was very knowledgable and helpful, making sure we chose the right mattress for our needs. The store is clean and cozy, definitely would recommend.
Gianluca Barbarello
1739944628
Great experience!Valerio is amazing, extremely knowledgeable about the mattresses and passionate.Highly recommended and please ask of him!
Sumukh Bhatia
1739838446
Great store, great selection, and even better sales reps. Valerio is truly a pleasure to speak with. He is knowledgeable, super personable, and makes you feel right at home. You can’t go wrong with SleePare!
Charles Nordlander
1739834603
My wife and I had a fantastic experience shopping here for an online mattress. No matter how much you read or research, nothing beats actually trying a mattress out for yourself and SleePare is a great place to do that. There's no sales pressure at all, the staff couldn't be more accommodating and helpful, plus our sales rep, Fazi, was super knowledgeable about all the mattresses in the store. Once she had a sense of what we liked, she made smart suggestions about what else to try and her descriptions of how various mattresses would feel and why were always on point.While all online mattress companies now give extended trial periods, trying them first at SleePare eliminated the possibility of ordering one and immediately discovering that we disliked it. It also gave my wife and me the chance to agree on a mattress that felt right for both of us before buying it. The pricing at SleePare is great, comparable to what you'll see online, and they're willing to price match in the unlikely event that you have a lower quote. All in all, this was the best experience we've had in a brick and mortar store in many, many years.
Aristakes Zurabian
1739762695
Good choice of high quality mattresses and very helpful and attentive staff to assist customers.It took me two visits to decide on my choice and the entire sales team was extremely helpful, looking through the options, matching mattresses to the bed and helping me to identify the mattress to my taste.
Mick Chen
1739574367
Valerio was very knowledgeable, friendly and helpful. I got my blue winkbed from him. Can’t wait for it to arrive!
Ian Freed
1739550350
I had an exceptional experience mattress shopping at SleePare with the most wonderful salesman, Valerio. His knowledge, expertise and care made the mattress purchasing process as easy as a blissful dream. I was given the opportunity to try a wide variety of mattresses at different price ranges, educated on the different offerings from each mattress company, and given as much time as I needed to contemplate my purchase with no pressure. I will be recommending SleePare and Valerio to all my friends and family for their mattress needs for the 6 star customer experience.
Daniel
1739338919
My in-store experience was exceptional. What's great about this store is that one has the opportunity to test out mattresses that are only sold online, all in a very relaxed atmosphere. Fazi was amazing! Once she knew what I was looking for, she showed me only the products that fit my requests. I was interested in 2 different mattresses and she answered all my questions about the features and differences between the two. And absolutely no pressure to make a decision right away. Highly recommended!
Youngmin Cho
1739237140
This place is truly a gem for those drowning in endless mattress searching. The place is extremely clean, well lit, cozy and comfortable. There's also wide variety of mattresses of different price range and firmness. Also, big shout to Fazi who assisted our trip to SleePare today. She is so knowledgable, respectful, kind and easy to talk to. I never thought I would leave a mattress shop feeling elated and joyful, but this place is top notch.
Ben Ojode
1739224417
Valerio was fantastic in helping me purchase my mattress coming into the city. He provided expert advice and personal insight to ensure that I made the best purchase possible. I will definitely be coming back to this store!
Sue Su
1739140172
Valerio is so kind and helpful, he answered all our questions and let us try all the mattresses and pillows - we definitely highly recommend
Jillian McMillan
1739140076
Valerio was absolutely amazing! He helped me pick the perfect mattress. He is so personable and was patient with my indecisiveness. Would 100 percent recommend coming in to see him for your perfect mattress.
Aymeric Buchwald
1739135847
Had a great experience at Sleepare! Fazi was amazing and very knowledgeable and successfully helped us choose our next mattress :) I highly recommend!
Kaj Bostrom
1739048920
Valerio is the sweetest person! He took such good care of me and was *incredibly* friendly and helpful, I really can't overstate it :)
Mark Dobrow
1739016164
I really enjoyed going to SleePare. The person I worked with, Fazi, was excellent and was able to give me great information about each mattress I tried and the differences in comfort. It was a great experience. Would definitely recommend!
Juliana Ramos
1738715333
Amazing experience! Valerio is super knowledgeable, friendly and he gives you space to try a lot in peace! We bought our mattress and made a great deal!
Gayle Artino
1738635623
Fazi was excellent and so knowledgable about each mattress. Her patience and expert advice made me feel confidant in my decision, never feeling I was being pressured. Highly recommend!
Matias Lopez Abukalil
1738634606
Fazi greatly helped us in the search of our new mattress. Our experience with her was delightful. She did not only take her time to understand our needs but also took time to educate us on all the aspects and details around a mattress choice.
Chip Brenner
1738619784
Enjoyed the knowledgeable, unhurried manner of the salesman -- Malcolm, I believe. Good experience from introduction through purchase.
Jen Garber
1738528187
Eric Zaidins
1738521941
Fazi was incredibly friendly, knowledgeable, and helpful. Would definitely recommend a visit!
Amy Young
1738520986
Malcolm was very friendly and the perfect blend of helpful without being pushy
Nicole Bailey
1738450774
Nathan Silverglate
1738447568
Valerio was super helpful and helped me a ton finding a great mattress. Highly recommend!
Alex Chin
1738184315
PAscal MArguet
1738112154
very nice service, useful information, pleasant!
Hamayel Q
1738111383
Have had a nightmare of a time navigating the mattress industry on my own, especially after a few bad purchases from online bed in a box brands. Thankfully, Malcom and Sleepare helped my partner and I pick out what will hopefully be the perfect mattress for us. Really appreciate Malcom's knowledgeability and patience in answering all of our questions and being incredibly accommodating.
Hope
1738022115
Malcolm was very knowledgeable and helpful with us! 10/10 would recommend to anyone.
Jenna Lyall
1738019407
Tyler Gibson
1738000365
Fazi was awesome, helpful, and left me to test the beds as much as I wanted. Thanks!
Aaron Kaplan
1737863074
Fazi was super helpful, highly recommend!
Lindsay Eberly
1737845634
Fazi was great - very attentive and responsive. So great to be able to actually try out online mattresses in person!
Adrienne Fleckman
1737674768
I had a great experience at SleePare and recommend them wholeheartedly. I had developed back pain and sciatica on my old mattress even though it was in great condition, and my Physical Therapist recommended that I change to a mattress with more cushioning as well as more support. SleePare is not restricted to just one or two brands. In their large showroom I could actually try a variety of brands for as long as I wanted. I figured that having to spend 8 hours on a mattress required a long testing. Raveena helped me and she was perfect. She first took time to understand my particular needs. Then she guided me with great expertise toward the type of mattress that would fit my needs. I was impressed by how knowledgeable she was and I trusted her answers because she did not embellish them or push to make a sale. Their generous free return policy of 100 days allowed me to try my new mattress at home. I don't understand how people can buy something online as personal and sensitive as a mattress without even knowing if they like it in the first place, and then go through the trouble of having to return it. SleePare was the place I was looking for: they are straight shooters that offer a nice selection of many brands with expert and honest advice. I've been sleeping on this mattress for 8 months and back pain and sciatica no longer wake me up.
Neeraj Periwal
1737406473
Malcolm was really helpful and patient!
jess saldaña
1737170950
Valerio was so lovely, and extremely knowledgeable about the matresses! He energetically gave us details on each bed in the showroom. There was a wide range of mattresses on display including some that were not advertised on their website, so we were glad we came in. My partner and I felt comfortable enough to try some beds together, it was a very queer friendly space and we felt confident enough to make a decision. We ended up getting a great deal on a typically expensive mattress, and he was very accommodating to our drop-off schedule. We had so much fun. 🌈❤️
Bashar Safar
1737118996
Went there on 5 days ago to look for a king size mattress. Made an appointment. Read a bunch of reviews on line and went to check out the mattress that was highly recommended. Valerio helped us understand how mattresses are made and encouraged to try them. We eventually chose a different mattress to the one we went to check out. Very positive experience. Would recommend you go before committing to a mattress type based on reviews on line like NYT or Forbes ranking etc
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