Do I need an appointment to test the mattresses?

While its best to make an appointment for a more personalized experience, youre free to drop by the store at any time to test any of our mattresses.

Can I book an after-hours appointment at your NYC showroom?

If you cannot come in during regular business hours, please call our showroom at (347) 307-7096 to see if we can schedule an appointment during off hours.

Where can I find a SleePare mattress store near me?

Our Manhattan SleePare showroom is located at 218 West 30th St.

Can I test your mattresses in NYC for free?

Yes. SleePare does not charge to visit our showroom and test products. Our dedicated team works hard to help you find the best mattress. Once you finalize your selection, you can order online yourself, or with the assistance of our trained staff.

Is the NYC showroom kid or pet friendly?

SleePare welcomes children and pets on leashes.

Is your showroom ADA compliant?

Yes. Our showroom is wheelchair accessible and ADA compliant.

How Can I Return My Leesa Mattress?

SleePare wants to offer the perfect mattress match to its customers. That is why, all the brands are backed with a 100-nights in-home trial or more, depending on the policy. If you dont like your mattress, then SleePare allows you to return or exchange it once during the trial window. All you need to do is contact the support team and collect the form. Once you fill out and submit the form, we will proceed with the order. However, make sure the form is filled out and submitted within the trial period.

I’ve bought the wrong mattress. Can I exchange it?

SleePare lets its customers exchange the original purchase with any available mattress at the NYC store once during the trial window. Check out SleePares return policy procedure for a seamless mattress exchange. However, customers are required to pay a $500 refundable fee to initiate the process. The amount will be used to cover the price difference between the original mattress and the new purchase. The remaining amount will be refunded once the mattress is exchanged, resulting in the final sale. However, the mattress warranty still remains valid.

Do you offer Free shipping?

Yes, we offer free shipping nationwide.

Leesa Mattress Store New York City

Best Leesa Mattress Store In NYC By Customer Reviews

Google Rating
4.8
Based on 893 reviews
SleePare Mattress Store NYC
4.8
review us on See all reviews
Malcolm T
1733337942
I just walked in.Fazi was ready to help me out. She is smart easy to talk to and knows a lot about these mattresses. 30 minutes later I bought an amazing Helix Elite mattress.Fazi made the purchase easy.
Anthony Trinh
1733274510
Valerio is the star here. I came for mattresses but he was the show. Highly recommend 10/10 for the store and for Valerio.
Telonna Fabien
1733121183
I love this place. I was so clueless to what I wanted and needed. And Fazi i think the name of the guy he gave exceptional service. I would recommend 10/10
Krystan Burnett
1732777639
Fazi assisted me and did a fantastic job! Highly recommend!!!
Arthur C
1732719504
I had an absolutely incredible experience shopping at SleePare! I can't express enough how impressed and grateful I am for the outstanding assistance I received from Fazi. Despite not having an appointment, she went above and beyond to help me understand which mattress would suit my sleep style best. Her knowledge, patience, and attentiveness were remarkable.I visited the store multiple times—testing mattresses again and again, aligning payments, and even exploring pillow options—and every single time, I was treated with the utmost care and respect. The service was nothing short of exceptional, and I’m beyond thrilled to be finalizing my purchase with SleePare. Thank you for such an amazing experience!
Milo Marami
1732669110
I made an appointment online, went to the showroom and was assisted by Fazi. She was attentive, *not* pushy, the showroom and mattresses were clean and in great shape. Excellent service through the entire process from entrance to purchase (over the phone). Would HIGHLY recommend to anyone looking to try any popular online mattress brands!!
Nigora Tashmukhamedova
1732667529
Best mattress showroom in town! customer service was perfect. Fazi was very knowledgeable about her work and was able to help me out with all of the questions i had about my purchase. highly recommend the mlily power cool!!!
Julien Hart
1732666693
A very helpful store to visit when choosing a mattress! Amazon customer service.
Sid C
1732577053
Fazi helped me pick out a mattress and she was extremely helpful!
Shelley Raab
1732569528
Great experience! Clean, friendly, helpful, low pressure, good prices!
Queue Tho
1732554748
Call me old fashioned but l have no idea how people buy mattresses without trying. I specifically came to Sleepare to try online mattress brands that are very popular right now and I got to work with Fazi. She explained all ins and outs of the mattresses they carry and helped me find the most supportive one specifically for me. I bought Leesa Legend Chill and am super excited about my new mattress. I will definitely update on how it feels in a couple of weeks
Adam Gagan
1732553594
I had a great experience here with Valerio. He really took his time showing us every mattress and explaining the differences and what to look for. No pressure at all. Plus, it was nice to check out all the online mattresses in person.
Nikolai Virgo
1732552671
Just got a Queen bed for myself & a twin for my daughter! Thanks Fazi!
Bert Tino
1732548625
The salesman we worked with was helpful and nice. Since we were still in decision mode, we left and when I got home I checked a few of the manufacturers online that we saw in the store. To my dismay, this store does not carry models sold by the manufacturers online. They only carry versions made for retail, that is one-offs. And the model that was closest to the online version was $900 more in the store. When we decided to go to this store we were expecting the same exact model as seen online, so it wound up being a bit of a waste of time. The store advertises that you can try mattresses sold online. Not really true.
Nathan J
1732497334
Last year I got a great deal on a Mlily mattress thanks to Fazi. Have a relative moving to town soon so we’ll definitely be stopping by!
Sai M
1732496178
Best mattress showroom in NYC. I really enjoyed my time there and the salesperson Fazi was very attentive! Thanks!!
lekden loday
1732493393
Rohan Persaud
1732493354
Great store! Highly recommend
Konstance Raymond
1732489719
My boyfriend and I had a terrific experience buying a HelixMidnight Elite from Sleepare. We came just to take a look but Fazi was so amazing we did not have any reasons NOT to buy it. We also got bedding bundle with it as a part of Black friday sales, I am super thrilled!
andrejonesnyc
1732487317
Literally every texture of a mattress I wanted to try Fazi helped me with. She was so friendly & informative. Will recommend to friends & family!
Bohdan Minai
1732484171
I went to buy a mattress since I moved to NYC recently, and I needed a new mattress. This showroom was amazing, especially their staff. Very attentive, listened to all my needs, and carefully helped me select a perfect mattress for me. Special thanks to Fazi, who helped me figure out the best mattress. I never knew that my back was hurting because I did not select the best mattress that fit my needs.
Shavkat Mallaev
1732483930
This was my first experience of actually going to a mattress store. I usually order my mattress online. The moment I walked in and was browsing, Fazi came up to me, introduced herself, and asked if I needed any help. She gave me so many recommendations, and I had no idea selecting a perfect mattress for myself could be so entertaining. I end up buying the flat-top mattress. I would recommend this store and ask for Fazi she is the best.
John Ratcliffe
1732477883
Easy, pleasant shopping experience (no hard selling) - great place to try online mattresses - professional, informed staff
Khalid Mohamed
1732473794
Sergey Miroshnichenko
1732468441
Fazi was amazing! She made mattress shopping easy and stress-free by really listening to what I was looking for and offering expert advice. She’s super knowledgeable, and patient, and never pushed me toward anything I didn’t want. The store had a great selection, and I found the perfect mattress thanks to her help. Highly recommend visiting this store and working with Fazi!
Shawn
1732468283
Fazi was very patient, funny and knowledgeable. Highly appreciate her help and time! Thanks a lot for such a pleasant experience
Shokhida Mallaeva
1732468278
I had an amazing experience at this mattress store, and it’s all thanks to Fazi! From the moment I walked in, she made me feel welcome and at ease. I wasn’t entirely sure what I was looking for, but Fazi took the time to ask the right questions and truly listen to my preferences. She guided me through all the options without rushing me, and I could tell she genuinely cared about helping me find the perfect mattress—not just making a sale.
dilbar yakubova
1732468065
I came to try Helix mattresses because I kept seeing them everywhere online. I am glad that this showroom has all of the most popular online brands because when I tried the Helix - I didn’t like it as much. I guess I am not a “pillow top” person, so I went with more “flat top” mattress without tufting and I love it! Fazi answered all 10000 questions I had and did not push me at all😍🥰
Platon Levitski
1732466923
Smooth experience and great prices. Highly recommend you check this place out.
Otabek Shavkatov
1732466633
I came in to try out the Helix mattresses after seeing them everywhere online. I'm really glad I visited this showroom because they carry all the popular online brands, and it gave me the chance to try a few different options. After testing the Helix, I realized it wasn’t the right fit for me. I’m just not a fan of the pillow top feel, so I ended up choosing a more “flat top” mattress without the tufting—and I absolutely love it!Fazi was incredible throughout the whole process. She answered all my questions (and I had a ton of them!) without ever making me feel rushed or pressured. Her knowledge and patience really made a difference, and she made the whole experience fun. I truly appreciated her time and expertise. Highly recommend working with her if you’re mattress shopping!
Christine Gillespie
1732466354
Great experience!!
Luke Zkaiadze
1732463885
Vako Zinchenko
1732463814
Yahya
1732462140
SleePare made mattress shopping so easy and stress-free. The showroom was clean, organized, and had a great variety of options to try out. The staff took the time to understand my preferences and guided me to the right choice. The delivery was fast and seamless. I'll definitely be back for future purchases
Tye
1732462102
I had a fantastic experience at SleePare! The staff was incredibly knowledgeable and helped me find the perfect mattress for my needs. They weren't pushy at all, and I really appreciated the sleep trial option. My new mattress has completely transformed my sleep. Highly recommend SleePare to anyone looking for quality and comfort!
Max Million
1732461979
Such a nice and clean store. I have tried so many different brands in the past 3 months and this is by far the best one. Fazi is extremely patient, knowledgeable and most emphatic! She didnt push for the most expensive bed but instead she tried to find a mattress that would fit my needs.
Tye Tosh
1732461902
I came on Saturday without an appointment but Fazi was very nice and helped me with all my questions despite being with so many other people. She guided me through mattresses and I ended getting Helix Twilight luxe. Totally recommend!
Itz Normi
1732461857
Best mattress showroom I have ever been to! Highly recommend! The staff, especially Fazi, was amazing!
Tom Mulholland
1732223881
Great honest and informative service from Valerio. Had a great experience and and was very happy with the outcome. Would definitely recommend!
Charissa C.
1732027011
I had an excellent experience shopping for a mattress at Sleepare, and I highly recommend this store for anyone in the market for a new bed! The online appointment booking was incredibly easy, and I was able to schedule a time that worked perfectly for me in such a short notice. When I arrived, Fazi was exceptionally professional and took the time to listen to my specific preferences and sleep style. She introduced me to the Mlily brand, which I hadn’t heard of before, but I’m so glad she did! And she did not pressure me to buy and ask me to take time to make purchase decision. I purchased the mattress the next day morning after I went to the store the evening before.The Supercool Firm Mlily mattress has been a game changer. Not only did it eliminate my chronic backache, but it’s also perfect for sharing with a partner—no more waking up from their movements! The mattress is incredibly comfortable, and I feel like it’s an underrated gem in the mattress world, especially since there’s not much marketing around it.To top it off, the delivery was fast and hassle-free. I’m so glad I accidentally stumbled upon Sleepare, and I will definitely be recommending it to friends and family. If you're looking for a high-quality mattress with great service, this is the place to go!
Eddie Pugmire
1731728563
Updating this:I emailed on August 20, again on August 22, and then called and nobody replied all three times. Is this store still open? If it’s this hard for me to buy will it be even harder for me if I need to return?I eventually found a number to get in touch with Bruce who helped me.Update: the Mlily I bought sags pretty badly by morning, causing back pain. I am trying to get it replaced, but the process is not easy. It has these built in holes for a bed frame that it is originally manufactured for. Sleepare will push this mattress on you and they even denied the holes existed. Well they do! Here’s a video. This is why brand new mattresses will sag. This is the replacement they sent me. Also the mattresses are made years ago. They probably bought them for super cheap and are selling them at MSRP. It’s becoming a huge waste of time.Having trouble getting support or sales people to respond.
Sophie Abromowitz
1731620560
valerio is an angel and a gentleman. he was so kind and patient, and my winkbed blue luxe 2 has been a game changer. a breezy and easy shopping experience.
jim pitts
1730991025
The sales staff at SleePare were patient, informative and professional. At no time did I feel pressured to commit.
Amy Vuong
1730848066
Super nice store! Malcolm was so welcoming and helped me right when I walked in. Staff is friendly and store smelled amazing
Jordan Barker
1730751099
I was hesitant at first, but this store exceeded all of my expectations. I worked with Valerio who is exceptionally knowledgeable about all things mattress related (ie construction, support, quality etc). Working with him has been a pleasure and I can't wait for my new bed!
Simran Mistry
1730671177
I can’t say enough good things about our experience with Valerie! From the moment we walked in, he took the time to understand both my and my partner’s specific sleep needs and preferences. He didn’t just try to sell us a mattress; he truly cared about our sleep health, explaining how different options could impact our comfort and overall well-being. His knowledge and patience made us feel confident in our choice, and he went above and beyond to ensure we found the perfect fit. If you’re looking for someone who genuinely prioritizes your sleep health over making a quick sale, Valerio is the person to see!
Ayush Jain
1730671040
Valerio from sleePare was absolutely the best when it came to giving us recommendations for mattresses. We fell in love with the mattress he sold us!!!!!
Robert Wilder
1730494471
I purchased an M lily mattress at the New York City store a month ago and selected a mattress by M Lilly because of its firmness. When mattress was delivered, it was tightly rolled in a tube and vacuum packed, which concerned me from the onset as I felt the springs would be compromised . when I put the mattress on my bed it felt much softer than the mattress in the store, and when I looked at the tag on the mattress the manufacturing date was almost 3 years old, I called and spoke to Bruce in the customer service department a guy. He assured me he would credit me the price of the mattress as well as pick up the mattress “soon”. since then I have made several follow up phone calls and nobody answers and nobody returns my calls. I bought the mattress with a credit card and I am going to make a claim that my credit card company not pay this invoice. This was really a terrible experience with a terrible salesman..
Alain Allegretti
1730324107
the only reason I went to Sleepare was to try one of those online mattress brands.The only reason why i left the store buying two mattresses was only because of Valerio, the sales guy.Not only did he help me made the right mattress choice but he did it with his extensive knowledges and joyful spirit.He didn't just recommend the most expensive options-he focused on finding the mattresses that would fit my needs.
Ashley Hall
1729539797
I had an exceptional experience shopping for mattresses here. After doing some of my own research online, I was left feeling a bit overwhelmed by the prospect of purchasing a new mattress, but visiting Sleepare helped simplify the process. I was helped by Valerio who went above and beyond to explain the qualities in a mattress I should be looking for while taking my sleep habits into consideration. He was very honest about the expensive name-brand mattresses and explained how the most expensive is not necessarily the best mattress to meet my needs. I was able to spend time trying out several different mattresses. After speaking with Valerio, I left feeling far less daunted than when I arrived. I ended up purchasing a mattress that I am very happy with! They offer a four month trial period in case the mattress does not meet my expectations. I highly recommend coming here for your mattress needs.
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