Blog > Where Can I Try & Buy a Dreamcloud Mattress in 2025
Where Can I Try & Buy a Dreamcloud Mattress in 2025
Where Can I Test Dreamcloud In-Store?
Looking to try a DreamCloud mattress in person? SleePare is the perfect place for you!
Experience the benefits of testing popular online mattress brands at our in-store locations. At SleePare, you can explore a wide selection of online mattresses in-store and consult with our sleep experts for personalized advice on firmness levels, memory foam layers, and hybrid mattress options.
When searching for a DreamCloud mattress review, you'll find various opinions, but the best way to know if it's right for you is by trying it. At SleePare, we offer 30-minute nap trials, allowing you to experience the gel-infused memory foam, contouring layers, and pressure-relief features of the DreamCloud Premier Rest. Test it out firsthand and discover what sleeping on a DreamCloud mattress really feels like!
SleePare Store Locations
From NYC’s bustling streets to the laid-back vibes of LA, there’s likely a SleePare spot not too far from you, ready to introduce you to the DreamCloud experience. Discover where you can test out the ultimate in mattress luxury.
SleePare Mattress Store New York City
Our SleePare in New York City offers a wide selection of Dreamcloud mattresses, including styles best for stomach and back sleepers. A variety of mattresses also offer motion transfer, edge support, and individually wrapped coils. Your sleep position matters, and you can find out about memory foam and pressure relief by laying in the Dreamcloud bed yourself. Take advantage of our 30-minute nap trials and recommendations from our sleep experts.
We also offer free shipping in the US and Canada. If you want same-day delivery, we can make that happen for a fee. When you find the right mattress, sometimes it's challenging to wait until it's set up in your home and ready for sleeping. Our white-glove service goes beyond your front steps and includes in-home assembly.
Name: SleePare Mattress Store New York City Address:218 West 30th St, New York City, NY 10001, USA Phone number: 866-841-5063 Email address: info@sleepare.com Website: https://www.sleepare.com/us/mattress-showroom/ Hours And Location
Monday 10:30 AM - 7:30 PM
Tuesday 11 AM - 7:30 PM
Wednesday 10:30 AM - 7 PM
Thursday 10:30 AM - 7:30 PM
Friday 10 AM - 7:30 PM
Saturday 10 AM - 7:30 PM
Sunday 10 AM - 7:30 PM
“If I could give Valerio 10 stars I would! My husband and I just bought a mattress from SleePare with the help of Valerio and we are speechless. He was absolutely amazing. From his knowledge about all the different mattresses to his patience with us as we tried mattresses for over 2 hours, he made us feel so comfortable with our mattress choice! We would recommend him and SleePare to anyone. 100/10 recommend!” - Torrye Zullo
SleePare Mattress Store Los Angeles
SleePare Los Angeles is the best place to try Dreamcloud mattresses and other online brands so that you can be confident when making your purchase. Buying a bed by relying on a Dreamcloud mattress review will not always turn out in your favor. However, SleePare makes it possible to sleep on the mattress with our 30-minute nap trial. Enjoy the comforts of memory foam, pressure relief, and a cashmere blend cover as you test the hybrid mattress.
All mattresses at SleePare are made from high-quality materials and include models for heavier sleepers or combination sleepers. Choose Dreamcloud hybrid for temperature regulation and reinforced edges. Enjoy free shipping and same-day delivery for a fee. Your satisfaction is our highest priority.
Name: SleePare Mattress Store Los Angeles Address: 2142 Pontius Ave, Los Angeles, CA 90025 Phone number: 866-699-2528 Email address: info@sleepare.com Website: https://www.sleepare.com/mattress-stores/los-angeles-ca/ Hours And Location
Monday 10 AM - 6:30 PM
Tuesday 11 AM – 6:30 PM
Wednesday 11 AM – 6:30 PM
Thursday 11 AM – 6:30 PM
Friday 10:30 AM – 6:30 PM
Saturday 10 AM – 7 PM
Sunday 10 AM – 7 PM
“Walked in just to “look” and walked out as happy customers with a brand new king size mattress! Setareh was very helpful and super informative and very kind! Thank you so much for helping us!” - Jordan Suzuki
SleePare Mattress Store Boston
Analyzing each Dreamcloud mattress review can feel impossible. You search to no avail for recommendations that describe a supportive mattress suitable for combination sleepers or those with hip pain. Visit SleePare in Boston to sleep in the bed yourself before buying a hybrid model with gel-infused memory foam or a Dreamcloud bed with individually wrapped coils.
Experience the motion transfer, high-quality materials, and edge support of Dreamcloud mattresses during our 30-minute nap trial. Feel the luxurious cashmere blend cover and curl into your favorite sleep position to determine if the mattress works for you. Once your decision is made, expect free delivery by SleePare. We can also arrange same-day delivery for a fee.
Name: SleePare Mattress Store Boston Address: 1 General Way, #42 Reading, MA 01867 United States Phone number: 866-545-8644 Email address: info@sleepare.com Website: https://www.sleepare.com/mattress-stores/boston-ma/ Hours And Location
Monday 11 AM - 6:30 PM
Tuesday 11 AM – 6:30 PM
Wednesday 11 AM – 6:30 PM
Thursday 10 AM - 5 PM
Friday 11 AM – 6:30 PM
Saturday 10 AM – 6:30 PM
Sunday 10 AM – 6:30 PM
“Breanna is the most patient and knowledgeable expert. I went in several times and each time she helped narrow down which mattress and base would best fit my needs. She provides honest feedback about each bed as well. Highly recommend going to the store.” - Darshil Modi
SleePare Mattress Store Tysons
Visit our SleePare in Tysons to take a nap on the Dreamcloud hybrid. Whether you sleep hot or have hip pain, you can see if the hybrid mattress will meet your needs during our 30-minute nap trial. Stomach sleepers can enjoy the memory foam layered inside Dreamcloud mattresses while they snooze. Our sleep experts will make recommendations like pairing a mattress with a box spring to provide pressure relief or motion isolation.
While browsing all the other mattresses, you may consider an adjustable base or medium firm mattress for back sleepers. When you've made your choice, we can arrange free delivery to your home or a white-glove service to set up in your bedroom. Your convenience is our priority at SleePare in Tysons.
Name: SleePare Mattress Store Tysons Address: 1524 Spring Hill Rd, McLean, VA 22102 United States Phone number: 866-753-2408 Email address: info@sleepare.com Website: https://www.sleepare.com/mattress-stores/tysons-va/ Hours And Location
Monday 11 AM – 7 PM
Tuesday 11 AM – 7 PM
Wednesday 11 AM – 7 PM
Thursday 1 PM - 7 PM
Friday 11 AM – 7 PM
Saturday 9:30 AM – 7 PM
Sunday 9:30 AM – 7 PM
“Tanner was so helpful and knowledgeable. It was invaluable to actually try the mattresses out in the store. We were pretty close in our guesses about what we'd like best from the mattress reviews we'd read online. But we ended up with a much more cooling choice than we would have if we had just ordered online. So happy with this experience. Thanks!” - Kiry Tiberius
SleePare Mattress Store Miami
The Dreamcloud hybrid is available to buy in the SleePare Miami store. We offer 30-minute nap trials to see if the hybrid mattresses are good for hip pain, pressure relief, and motion isolation. If you can't quite decide in 30 minutes, enjoy an extended return policy to be sure you're happy with your purchase. We match each mattress brand's return policy so that you have a satisfaction guarantee from SleePare.
Dreamcloud mattresses are popular, and now you have the chance to feel the memory foam between the layers and experience the Dreamcloud premier rest that everyone raves about. We suggest you call the Miami location to ensure we have the Dreamcloud mattress of your choice available to test. All models are available to purchase through SleePare, whether in stock or not, and we include free delivery.
Name: SleePare Mattress Store Miami Address: 217 NW 36th St, Miami, FL 33127 United States Phone number: 866-671-7981 Email address: info@sleepare.com Website: https://www.sleepare.com/mattress-stores/miami-fl/ Hours And Location
Monday 10:30 AM - 6:30 PM
Tuesday 10:30 AM - 6:30 PM
Wednesday 10:30 AM–6:30 PM
Thursday 10:30 AM - 5 PM
Friday 11 AM – 6:30 PM
Saturday 10:30 AM – 6:30 PM
Sunday 10:30 AM – 6:30 PM
“This experience was amazing!! I loved how I could test out every mattress and find the perfect one for you. Shanar helped me find the best one based on my sleeping position and he was so helpful. If you want a good experience and if you want to find the perfect mattress for you DEFINITELY come here. There are so many different types of mattresses to feel and test out so there could be a perfect one for anyone. It was amazing!!” - Lexi Levy
SleePare Mattress Store Chicago
SleePare in Chicago offers free naps with our 30-minute nap trial. Choosing a Dreamcloud mattress is tedious when all you have to rely on is reviews. Visit SleePare to lay down in the Dreamcloud Premier Rest or the Dreamcloud Hybrid with contouring foam layers. Decide if you've found the right mattress for stomach sleepers, senior sleepers, or side sleepers. Your sleep experience is different from anyone else's, and now you can see if Dreamcloud mattresses are the right fit for you.
We are happy to offer free shipping on all mattress purchases. For a fee, you can upgrade to same-day delivery and experience the luxurious feel of a good night's sleep immediately. Our sleep experts will offer advice on medium-firm beds vs. mattresses with extra support for motion isolation. Enjoy our interactive customer service experience at SleePare.
Name: SleePare Mattress Store Chicago Address: 4866 W Irving Park Rd, Chicago, IL 60641, United States Phone number: 347-450-7788 Email address: info@sleepare.com Website: https://www.sleepare.com/mattress-stores/chicago-il/ Hours And Location
Monday 10:30 AM - 7 PM
Tuesday 10:30 AM - 7 PM
Wednesday 10:30 AM - 7 PM
Thursday 10:30 AM - 7 PM
Friday 10:30 AM - 7 PM
Saturday 10:30 AM - 7 PM
Sunday 10:30 AM - 7 PM
“Matthew was amazing, taking his time to show us every bed we had interest in. He explained in detail the differences between our choices and most importantly he gave us enough to try the beds, without hovering or rushing us!! I am soooo happy with my purchase and the service!!
Stop looking for online reviews, come to Matthew and test them out yourself!!!” - Noemi Ortega
SleePare Mattress Store Toronto
Dreamcloud mattresses contain memory foam between the layers and a cashmere blend cover that you can experience for yourself before buying at SleePare in Toronto. We will help you pick the perfect hybrid mattress for senior sleepers, back sleepers, side sleepers, or all of the above. Our sleep experts love to recommend a budget-friendly option that will fit your needs or a Dreamcloud Premier with all the bells and whistles. Know that you can test other mattresses to stay cool and experience enough support while you sleep.
The customer experience is our top priority. Enjoy free shipping on all mattress purchases in the US and Canada. If you want to experience the comfort of Dreamcloud mattresses without delay, set up same-day delivery for a fee. In addition, we are happy to offer white-glove service so you can sit back and relax while your bed is set up.
Name: SleePare Mattress Store Toronto Address: 2737 Dufferin St, Toronto, ON M6B 3R5, Canada Phone number: 437-860-7033 Email address: info@sleepare.com Website: https://www.sleepare.com/mattress-stores/ca/toronto-on/ Hours And Location
Monday 11 AM - 7 PM
Tuesday 11 AM - 7 PM
Wednesday 11 AM - 7 PM
Thursday 11 AM - 7 PM
Friday 11 AM - 7 PM
Saturday 10:30 AM - 7 PM
Sunday 10:30 AM - 7 PM
“I absolutely love my mattress! As someone who usually sleeps on my stomach and side, I was pleased to find they had several options that suited my needs. The staff was incredibly helpful and friendly, showing great patience as I took my time to make my decision. Highly recommend this place for anyone in need of a new mattress!” - Cairo Brady
SleePare Mattress Store Long Island
If you want to try a Dreamcloud mattress in Long Island, look no further than SleePare. Experience the memory foam between lush layers and topped with a cashmere blend cover. You can read about the benefits of Dreamcloud mattresses all you want, but experiencing it for yourself is imperative. Lay down and take a nap on the hybrid mattress with our 30-minute nap trial. Whether you choose Dreamcloud Premier or Dreamcloud Hybrid as a budget-friendly option, you can test out the quality at SleePare.
We offer free shipping and an extended return policy that matches that of each online brand. If you do not like the Dreamcloud Hybrid mattress or any of the other mattresses, you can expect a full refund. Your satisfaction is our top priority.
Name: SleePare Mattress Store Long Island Address: 2138 Hempstead Turnpike, East Meadow, NY 11554 USA Phone number: +1 917-500-6914 Email address: info@sleepare.com Website: https://www.sleepare.com/mattress-stores/long-island-ny/ Hours And Location
Monday 10:30 AM - 7 PM
Tuesday 10:30 AM - 7 PM
Wednesday 10:30 AM - 7 PM
Thursday 10:30 AM - 7 PM
Friday 10:30 AM - 7 PM
Saturday 10:30 AM - 7 PM
Sunday 10:30 AM - 7 PM
“Patrick was great and very knowledgable on all the new beds out and was able to point us in the perfect direction can’t wait to sleep on my new bed. Patrick also didn’t not force anything on us and was very patient. Overall it was great experience highly recommend this store!” - Hamairani Garcia
Additional Services and Amenities at SleePare Stores
We ensure a top-notch shopping experience for all customers, including those with accessibility needs.
Accessibility
Wheelchair-accessible seating
Wheelchair-accessible toilet
Service options
Curbside pickup
Delivery
In-store pick-up
In-store shopping
On-site services
Same-day delivery
What Models of Dreamcloud Mattresses are available?
We suggest you call the store to ask which Dreamcloud mattresses are available to test. All Dreamcloud beds are available for purchase and delivery but may not be in-store at the time of your visit. Either way, we will provide all the information you need to choose the best Dreamcloud mattress, whether a hybrid mattress or a Dreamcloud model with memory foam between the layers.
Some models of the Dreamcloud mattress that you can ask about are:
Dreamcloud Hybrid
Dreamcloud Premier
Benefits of testing a Dreamcloud mattress in a SleePare Store
Visit SleePare to try your favorite online mattress brand and enjoy the following benefits:
Sleep Expert Recommendations
30-Minute Nap Trials
Price-Matching
Extended Return Policy
Free Delivery in the US and Canada
Popular Online Mattress Selections
Risk-Free Trials
On-Site Mattress Testing
White Glove Service
Can I make an appointment for my store visit?
Yes, we suggest you make an appointment before visiting the store to try a Dreamcloud mattress or others. We can understand your preferences and prepare a list of recommendations. We love to make the most of your visit by anticipating and preparing for your appointment.
Yes, we are happy to accommodate after-hours appointments. We know how busy you can get, and sleep is even more of a priority during busy times. Contact our store to schedule an after-hours appointment.
Can I buy a Dreamcloud mattress in-store?
Yes, you can buy a Dreamcloud mattress in-store. We will schedule a free delivery or arrange same-day delivery for a fee. If the hybrid mattress model is not in stock at your location, we can order it for you.
Delivery
Free delivery is part of our commitment to customer satisfaction. When you purchase a Dreamcloud mattress or other brand from SleePare, we will drop it at your door for free. Upgrade to same-day delivery for $99 to sleep in your hybrid mattress that night.
White-Glove Service (need to pay)
We also offer white-glove service for $190 so you can enjoy your new bed delivery without lifting a finger. We will assemble the mattress in your home so you can start sleeping the moment we leave.
Return Policy / Exchange Policy
It takes a few weeks to decide whether a Dreamcloud mattress is suitable for side sleepers, back sleepers, firmness preferences, and more. Our return policy is generous and will match the return policy of each mattress brand. Consult with our sleep experts to exchange for the best Dreamcloud mattress model or other brand.
Free Trial
Enjoy an extended return policy so that you can buy a Dreamcloud mattress risk-free. Did you use the mattress for a few weeks and need to return it? No problem. We honor Dreamcloud's free trial and any other mattress brand's free trial policies.
What firmness levels can I buy at your store?
Choose from several Dreamcloud mattress models to find your ideal firmness level:
Soft
Medium
Firm
Give us a call to make sure we have your desired Dreamcloud mattress model in stock. We are happy to recommend other brands that fit your firmness preferences as well.
Can I try other Dreamcloud products?
We carry Dreamcloud mattresses at SleePare. All other accessories are not always guaranteed to be in stock.
In general, we offer pillows, sheets, bed frames, adjustable beds, and mattress protectors. Buy all your bedding needs in one stop when you visit SleePare.
What other brands can I test at SleePare?
At SleePare, you can try out and buy the following brands:
Helix
Nectar
Bear
Malouf
BedGear
Mlily
Puffy
Brooklyn Bedding
DreamCloud
Leesa
Velika
How can I contact SleePare customer support?
We work hard to offer excellent customer service so that you feel excited about your mattress purchase and know you will have our support every step of the way. Give us a call with questions or concerns.
Contact SleePare for more information or book an appointment at the store.
Frequently Asked Questions
Can I try a Dreamcloud mattress at any major retail stores?
No, you will not find a Dreamcloud mattress at your local department store since Dreamcloud is an online retailer. But the good news is that SleePare is a major retail store with eight convenient locations. Visit SleePare to test a Dreamcloud mattress and find the perfect fit for many good nights in the future.
Are the SleePare stores that carry Dreamcloud mattresses wheelchair accessible?
Yes, our stores are wheelchair accessible to accommodate all customers. From the parking lot to the bathrooms to the showroom, you can expect plenty of room to navigate. Rely on our sleep experts if you need assistance.
How long should you try a mattress before returning it?
While we offer 30-minute nap trials in the store, you can buy the mattress and try it for weeks to a year before deciding it's not right for you. We honor the return policy of all online mattress brands we carry, including Dreamcloud's 365-day extended warranty. If you decide the mattress is not fulfilling your needs, you can return it and work with our sleep experts to find the right one.
Shanir Kol, founder and CEO of SleePare, pioneered the “Try and Buy” model in eCommerce, enhancing mattress shopping by combining in-store trials with online purchases. Launching in 1999, his company focuses on customer satisfaction and eco-friendly practices, aiming to minimize mattress waste and expand sustainably.
This place is fantastic. Valerio took excellent care of us and was extremely patient with my wife who can be quite picky and do a lot of back-and-forth during choosing anything we need to buy!Because of his graceful assistance and advise, we were able to take our time and decide on which to mattress to buyI'm glad we were able to try so many different brands under one same place and at leisure.I highly recommend this place both for the customer service, and selection. Ambience was a plus too!
We had a great experience at SleePare! Valerio was so knowledgeable and attentive. He explains everything clearly and unbiased. Never felt pressure to buy, but we did!!
Valerio is NYC’s Mattress 🐐! He is friendly, thorough and feels more like a friend guiding you through the mattress buying process. I walked out yesterday with a great deal, no pressure, no hassle. ❤️ you Valerio!
What a pleasure working with Valerio to choose our new favorite, fabulous, oh so comfortable mattress today!!! Love it, he steered us in the right direction, and the team was so welcoming and knowledgeable.
We had the best mattress shopping experience at SleePare thanks to Valerio! From the moment we walked in, he made us feel welcome and comfortable. He took the time to explain the different mattress types in a way that was easy to understand, answered all our questions with honesty and expert knowledge, and encouraged us to take our time testing and discussing our option with no pressure whatsoever. His kindness, patience, and professionalism turned what could have been an overwhelming decision into an enjoyable, stress-free experience. We're so excited for our new mattress! Thank you, Valerio!
Came into SleePare with no knowledge of mattresses and Valerio was so incredibly kind, patient and helpful! I left feeling like I could make an informed decision about what mattress to buy and am excited to try my new mattress at home. Valerio gave amazing and personalized assistance
Valerio made my mattress shopping experience so easy and stress-free. He welcomed me right away and really listened to what I needed, asking great questions to figure out what would work best for me. Instead of overwhelming me with too many choices, he guided me to a few solid options and explained the differences clearly.It was obvious he knows the products inside and out—he broke down the features, firmness, and warranties in a way that made it simple to compare. I never felt rushed or pressured, just supported in finding the right fit.In the end, I left with a mattress that feels perfect for me, and I couldn’t be happier with the service I received. If you want someone who’s professional, patient, and genuinely helpful, Valerio is the one to see.
I recently had the pleasure of working with Valerio while shopping for a new mattress, and I can’t recommend him highly enough. From the moment I walked into the store, Valerio struck the perfect balance between knowledgeable professionalism and genuine friendliness. He took the time to listen to my needs, asked insightful questions about my sleep habits, and guided me through several options without ever being pushy.What stood out most was his deep understanding of the products. Valerio explained the differences between materials, firmness levels, and warranties in a way that was easy to understand and incredibly helpful. He wasn’t just trying to make a sale—he genuinely wanted to help me find the right fit for my comfort.Thanks to Valerio, I walked away with a mattress I absolutely love—and a buying experience that was smooth, pressure-free, and even enjoyable. If you’re in the market for a mattress and want to be treated with respect, expertise, and honesty, ask for Valerio. You’ll be glad you did.
Great place to compare all the mattress options out there. Highly recommended if you’re looking for a new mattress. Ruveena was wonderful and answered my 1000 questions with ease.
Valerio was exceptional from start to finish! He truly listened to our request and made sure every detail was addressed. His candor, patience, and attention to what we needed made the whole experience stress-free and enjoyable. It’s rare to find someone who genuinely cares about getting it right, but Valerio went above and beyond. We made our purchase with confidence. Highly recommend asking for him if you want top-notch service.
I don’t know what my expectations were for mattress shopping, but Fazi far exceeded them at Sleepare! She had so many great suggestions for how to decide between different mattresses and so much knowledge about beds, materials, and what exists on the market. It was such an educational experience and I never once felt pressured to make a decision or buy. I will be recommending Sleepare to all of my friends!
Came to this place after a subpar customer experience at Avocado, Valerio was very personable and direct with us and we bought a mattress in less than 30 minutes easy.
SleepPare gave us exceptional customer service. The ambiance of the store had a good feeling to it, along with some light music. I’m thankful we scheduled an appointment. The sales rep was very knowledgeable, informative, was not pushy to make a sale at all. We appreciate the time and patience that was taken with us. Best of all we bought the mattress we were most comfortable with.
Valerio showed me all the beds I was interested in, and let me take my time. I didn’t feel pressured to buy anything and it was a very nice experience.
Valerio is so friendly, kind, and warm. He’s also so knowledgeable about mattresses, which is incredibly helpful when a lot of the information out there is confusing! We felt comfortable asking questions and opinions because he clearly recognizes that a mattress is a big decision. Very grateful we came across this store, and more importantly, Valerio!
Had a great experience with Valerio! We came into the store with an idea of what we wanted, but Valerio helped explain the differences across hybrid mattresses and how it might affect our sleep experience after 2-3 years if use. He didn’t rush us at all as we tried different options, and he made us feel entirely at home. Thank you!!
I had an outstanding experience with Fazi, who went above and beyond in providing exceptional customer service. She demonstrated in-depth knowledge of the different types of mattresses, especially when it came to explaining the differences between foam and non-foam options, which I previously knew very little about. Fazi was incredibly polite, patient, and attentive throughout the entire process. She took the time to understand my specific needs and budget, and thoughtfully recommended a few beds that were a perfect fit. Her professionalism and personalized approach made the shopping experience both easy and enjoyable. Thank you Fazi!
As a Canadian customer, I called to confirm whether my mattress warranty would still be valid now that the Canadian SleePare store is closing. Adam and his manager Bruce were incredibly helpful and reassured me that the warranty will absolutely be honoured through their U.S. operations. Fantastic customer service — truly appreciate the support from your neighbours up north!
We were so excited to see a showroom with Helix mattresses! We went to upgrade our standard Helix for a larger Luxe collection model. Valerio helped us find the right mattress for us. He was a great salesman! Very knowledgeable about the product and comparable brands. Helped us pick the ideal model for us!
Great selection of mattresses. Customer service was excellent. Ruveena answered all our questions and was very knowledgeable. No hard sell, friendly and inviting.
Outstanding customer service by Valerio at the store. He went above and beyond to explain each bed option and answer all of my questions. He was extremely knowledgeable on the products and created a great environment for shopping. I highly recommend!
I had a great shopping experience with Valerio. He is super knowledgeable and nice. I would recommend this store to anyone who wants to buy a mattress.
Shopping for a mattress with Valerio was a great experience. He was knowledgeable without being pushy, genuinely listened to what I needed, and guided me toward the right options with patience and care. His professionalism, warmth, and attention to detail made the whole process smooth and actually enjoyable. Highly recommend asking for Valerio if you want expert help and zero pressure.
Had a great experience working with Valerio to find the mattress that works for me! He went above and beyond to explain the differences between brands and types of mattresses, and help me figure out what's best for my needs. Would definitely recommend visiting the store to anyone having trouble deciding between what feels like a gazillion mattress options.
I had a great experience with Valerio. He helped me find my mattress after seeing over 20 of them. He was very knowledgeable, kind and professional. He knew a lot about the mattresses and was able to explain which bed was best for me (I’m a stomach sleeper). You can tell he knows his craft. I felt very comfortable with him and I trusted his recommend. Thanks for helping me find my mattress. 5 stars!
Although my initial experience with SleePare was stellar (see original review below), what has followed has been extremely unprofessional and disappointing. We scheduled to have our mattress delivered on July 7; when my partner received an email update stating the mattress was only "in production" a few days before the scheduled delivery, he called Valerio. Valerio said he would call him right back and he NEVER DID. It is now July 14, we still do not have our bed, and Valerio NEVER called or texted either of us with any sort of update or explanation. I have been in conversation with a Sleepare customer service representative, but again, I have had essentially no luck with any sort of compensation. We are supposed to receive our mattress tomorrow, but at this point, I have zero faith in this company. I would be very careful ordering a mattress from here, especially if you ask for a later date for delivery.-------------------------------------------------------------------------------------------------------Had a wonderful experience at SleePare, thanks to Valerio! He was incredibly friendly and informative; he took the time to answer all our questions and explain the differences between the mattresses. He even greeted us with complimentary waters! We ended up leaving our appointment with a mattress ordered, thanks to his assistance. I would highly recommend the shop to others, it's a great way to try out a variety of mattresses and the customer service is fantastic!
Valerio is an angel! So informative, patient, accommodating, and extremely helpful. He helped get me a mattress fast when newly moving into the city and couldn't spend 1 more day on an air mattress. Thank you Valerio, you rock!!!!
I had a fantastic experience at SleepPARE in NYC, thanks to Valerio! From the moment I walked in, Valerio was professional, incredibly knowledgeable, and genuinely personable. He took the time to really listen to my sleep concerns and the specific factors that impact my rest, then gave me a thoughtful, individualized walk-through of my options.There was no pressure—just expert guidance tailored to my needs. I left feeling confident and comfortable with my final choice, knowing it was the right fit for me. If you're looking for a personalized, stress-free mattress buying experience, I highly recommend SleepPARE—and especially Valerio!
Valerio provided the best customer service. His knowledge on mattresses is extremely extensive. He gave us suggestions based on our specific lumbar support needs, and helped us find a mattress that perfectly suited our needs. Above all else, he was so kind and helpful! Highly recommend a visit!
Fazi provided a great customer experience. She was very knowledgeable, answering all of my questions. I would definitely recommend coming here if you’re looking to buy a mattress.
Fazi is kind, patient, supportive, has solid and knowledgable advice, and a great sense of humor. SleePare was an excellent experience in our search for the elusive perfect mattress.
Valerio was amazing. Went to pretty much all the mattress stores in the city, and none of them came close to the sincerity of his recommendations, and his sole gol of getting you the perfect mattress at the best price. I know it sounds like a lot of buzzwords, but I stand on it haha. Wouldn’t have gotten my mattress anywhere else
I had a great experience buying at Sleepare.Ruveena was very patient and knowledgeable she gave me plenty of time to test out different options without any pressure wich made the process really comfortable.I highly recommend go there and buy your mattress!
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Meet The Author:
Shanir Kol
Shanir Kol, founder and CEO of SleePare, pioneered the “Try and Buy” model in eCommerce, enhancing mattress shopping by combining in-store trials with online purchases. Launching in 1999, his company focuses on customer satisfaction and eco-friendly practices, aiming to minimize mattress waste and expand sustainably.