New York city
Google Rating4.8Based on 1106 reviews
SleePare Mattress Store NYC4.8
Anna Marzullo1754506345Valerio is so friendly, kind, and warm. He’s also so knowledgeable about mattresses, which is incredibly helpful when a lot of the information out there is confusing! We felt comfortable asking questions and opinions because he clearly recognizes that a mattress is a big decision. Very grateful we came across this store, and more importantly, Valerio!Sam1754325723Had a great experience with Valerio! We came into the store with an idea of what we wanted, but Valerio helped explain the differences across hybrid mattresses and how it might affect our sleep experience after 2-3 years if use. He didn’t rush us at all as we tried different options, and he made us feel entirely at home. Thank you!!Jacqueline Sclafani1754107994We had a great experience at SleePare NYC, our sales associate Valerio was extremely helpful and informative.Mawa Ballo1753898954Fazi was super helpful and patient with us! I highly recommend and they had so many quality options to choose!Jairo L1753885736I had an outstanding experience with Fazi, who went above and beyond in providing exceptional customer service. She demonstrated in-depth knowledge of the different types of mattresses, especially when it came to explaining the differences between foam and non-foam options, which I previously knew very little about. Fazi was incredibly polite, patient, and attentive throughout the entire process. She took the time to understand my specific needs and budget, and thoughtfully recommended a few beds that were a perfect fit. Her professionalism and personalized approach made the shopping experience both easy and enjoyable. Thank you Fazi!Michael Ampuero1753750193As a Canadian customer, I called to confirm whether my mattress warranty would still be valid now that the Canadian SleePare store is closing. Adam and his manager Bruce were incredibly helpful and reassured me that the warranty will absolutely be honoured through their U.S. operations. Fantastic customer service — truly appreciate the support from your neighbours up north!Pat Maciejewski1753721395Lots of great mattress options to try out. Staff was extremely knowledgeable and helpful!Hayley Barron1753650823We were so excited to see a showroom with Helix mattresses! We went to upgrade our standard Helix for a larger Luxe collection model. Valerio helped us find the right mattress for us. He was a great salesman! Very knowledgeable about the product and comparable brands. Helped us pick the ideal model for us!Michelle H1753567310Great selection of mattresses. Customer service was excellent. Ruveena answered all our questions and was very knowledgeable. No hard sell, friendly and inviting.Matt Amegadzie1753478023Outstanding customer service by Valerio at the store. He went above and beyond to explain each bed option and answer all of my questions. He was extremely knowledgeable on the products and created a great environment for shopping. I highly recommend!zol moc1753396210I had a great shopping experience with Valerio. He is super knowledgeable and nice. I would recommend this store to anyone who wants to buy a mattress.Jana Jensen1753377965Very friendly and knowledgeable service. This was a very efficient way to shop for and purchase a mattress.Michelle Chen1753375199Amazing customer service. Find Valerio for your next mattress and you won’t be disappointed :)Alexandra Stelzer1753312189Shopping for a mattress with Valerio was a great experience. He was knowledgeable without being pushy, genuinely listened to what I needed, and guided me toward the right options with patience and care. His professionalism, warmth, and attention to detail made the whole process smooth and actually enjoyable. Highly recommend asking for Valerio if you want expert help and zero pressure.Ross Arneaud175331204810/10 experience working with Valerio. He is extremely kind, patient, and knowledgeable. We loved working with him and will recommend to everyone!徐子晏1753282810Great place and a good variety of mattresses.Valerio is the gentleman who helped us.Wonderful service and very kind.Filippos Koleonidis1753201884Had a great experience working with Valerio to find the mattress that works for me! He went above and beyond to explain the differences between brands and types of mattresses, and help me figure out what's best for my needs. Would definitely recommend visiting the store to anyone having trouble deciding between what feels like a gazillion mattress options.Nikko1752981944I had a great experience with Valerio. He helped me find my mattress after seeing over 20 of them. He was very knowledgeable, kind and professional. He knew a lot about the mattresses and was able to explain which bed was best for me (I’m a stomach sleeper). You can tell he knows his craft. I felt very comfortable with him and I trusted his recommend. Thanks for helping me find my mattress. 5 stars!Christopher Richards1752532590Although my initial experience with SleePare was stellar (see original review below), what has followed has been extremely unprofessional and disappointing. We scheduled to have our mattress delivered on July 7; when my partner received an email update stating the mattress was only "in production" a few days before the scheduled delivery, he called Valerio. Valerio said he would call him right back and he NEVER DID. It is now July 14, we still do not have our bed, and Valerio NEVER called or texted either of us with any sort of update or explanation. I have been in conversation with a Sleepare customer service representative, but again, I have had essentially no luck with any sort of compensation. We are supposed to receive our mattress tomorrow, but at this point, I have zero faith in this company. I would be very careful ordering a mattress from here, especially if you ask for a later date for delivery.-------------------------------------------------------------------------------------------------------Had a wonderful experience at SleePare, thanks to Valerio! He was incredibly friendly and informative; he took the time to answer all our questions and explain the differences between the mattresses. He even greeted us with complimentary waters! We ended up leaving our appointment with a mattress ordered, thanks to his assistance. I would highly recommend the shop to others, it's a great way to try out a variety of mattresses and the customer service is fantastic!Gina Melkisetian1752437447Valerio is an angel! So informative, patient, accommodating, and extremely helpful. He helped get me a mattress fast when newly moving into the city and couldn't spend 1 more day on an air mattress. Thank you Valerio, you rock!!!!Devin Budhram1752425511I had a fantastic experience at SleepPARE in NYC, thanks to Valerio! From the moment I walked in, Valerio was professional, incredibly knowledgeable, and genuinely personable. He took the time to really listen to my sleep concerns and the specific factors that impact my rest, then gave me a thoughtful, individualized walk-through of my options.There was no pressure—just expert guidance tailored to my needs. I left feeling confident and comfortable with my final choice, knowing it was the right fit for me. If you're looking for a personalized, stress-free mattress buying experience, I highly recommend SleepPARE—and especially Valerio!Will Wright1752358091Fazi was incredibly helpful in explaining everything and it was great trying their selection of mattresses!Evan Adonailo1752277070Had an amazing experience! Valerio was fantastic, very knowledgeable and helpful! A+Jess Do1752107565Valerio provided the best customer service. His knowledge on mattresses is extremely extensive. He gave us suggestions based on our specific lumbar support needs, and helped us find a mattress that perfectly suited our needs. Above all else, he was so kind and helpful! Highly recommend a visit!Scott Malden1752023993Fazi provided a great customer experience. She was very knowledgeable, answering all of my questions. I would definitely recommend coming here if you’re looking to buy a mattress.Denise Schatz1751923383Fazi is kind, patient, supportive, has solid and knowledgable advice, and a great sense of humor. SleePare was an excellent experience in our search for the elusive perfect mattress.Carlos David Figueroa1751862271Valerio was amazing. Went to pretty much all the mattress stores in the city, and none of them came close to the sincerity of his recommendations, and his sole gol of getting you the perfect mattress at the best price. I know it sounds like a lot of buzzwords, but I stand on it haha. Wouldn’t have gotten my mattress anywhere elseMarcelo Zorrilla1751820743I had a great experience buying at Sleepare.Ruveena was very patient and knowledgeable she gave me plenty of time to test out different options without any pressure wich made the process really comfortable.I highly recommend go there and buy your mattress!Kristin Thorne1751498408Valerio was an amazing help to us. His customer service is incredible! Great experience.Alex Thorne1751497703Valerio was the best salesmen I have encountered in NYC. Made me feel at home my first day in the city.Andrew Leber1751489527Valerio is the best and will get you the best deal on your perfect mattress — treats you like family!! Visit him before you buy a mattress from anywhere else and you'll sleep easyPolina Chernobaeva1751486901It was our first time experience looking for the mattress. We decided to go to SleePare to try, touch and sleep on )) From the very first minute we felt so welcomed. Valerio showed us around, told about different brands and explained the difference. It took us a while to narrow down all the options and throughout the entire process. Thanks to Valerio for his patience, kindness and help. We are really appreciate it.Beth Laschever1751478975Had an amazing experience buying our mattress thanks to Valerio! From the moment I walked in, he made me feel totally welcome and at ease. He really knows his stuff and walked us through all the options with a ton of enthusiasm and insight. Valerio went above and beyond making sure we'd be happy with our choice. Looking forward to sleeping on our new mattress which we put a lot of consideration into selecting.# Ismoiliy1751477181SleePare’s New York City showroom was everything I needed and more when searching for the right mattress. In the heart of the hustle and bustle, this place was like a peaceful oasis - clean, cozy, and thoughtfully arranged. But what truly made my visit special was the incredible service from Valerio and Fazi.From the start, Valerio welcomed me with a calm, reassuring energy that instantly made me feel at ease. He took the time to understand what I was looking for, and made honest, well-informed suggestions. Meanwhile, Fazi brought energy and excitement to the process - showing me adjustable bases, smart features, and how small adjustments can make a big difference in sleep quality.Together, Valerio and Fazi made the perfect team - patient, professional, and passionate about helping people sleep better. They gave me space to try each mattress without rushing and made sure every question I had (and I had a lot!) was answered with care.Shopping for a mattress in NYC can feel overwhelming, but SleePare is a game-changer. From start to finish, my experience felt personal, supportive, and even fun. If you’re in the city and want top-tier service with unbeatable mattress options, make your way to SleePare and look for Valerio and Fazi —>> they’re the best in the business.Noah Ruttenberg1751475470Valerio is the most wonderful. He is knowledgeable, informative and full of wisdom!!! Thank you for all the help :)Texxtiler DJPinNYC1751473859Shopping here was a wonderful experience. Valerio met us at the door having read what we wrote when we scheduled our appointment, and he was ready for it. He asked questions to get a sense of what we wanted, assessed our bodies and sleep preferences, and chose several mattresses that he thought would be good for us. His suggestions are spot-on and all were better than anything we tried in stores when we were shopping on our own. We were ready to buy, and the sale was easy and even fun. Shopping experiences don’t get better than this.Claire Kwon (Sejin)1751411757Valerio was so nice and explained the benefits of each mattresses, we got the best mattress, so excited about it!Christopher Klug1751411735Valerio was an absolute legend. We were taken care of to the highest standard and I couldn’t have asked for more. Thank you so much!Albert Brooker1751399679Valerie was amazing and helped me throughout the process. Highly recommend Sleepare!Stephanie Franks1751398613Its great to have a showroom such as Sleepare's in order to sample beds that normally have to be bought online, sight unseen and un-felt.Ruveena helped me find a mattress thatI loved. She was lovely, gracious, patient and very knowledgeable. She did not pressure me or rush me in any way. Because i fell in love with more than one of the beds I sampled, it was hard to make a choice. Finally i did pick one, under no pressure but with helpful guidance from Ruveena. It will be cheaper than buying it online , Rubeena's great service and all of the above, combined have led to my decision to buy my new bed at Sleepare.Michael Dobuski1751233551Excellent purchase experience. The store is clean and has plenty of mattresses to try. Valerio in particular is a great resource - knowledgeable and very helpful in guiding you towards the right purchase. Can’t say enough good things, and thank you!Da Shen (das)1751220392Valerio helped us bought a very nice mattress for us. top tier service. recommended.Jasper Hu1751142342Valerio was super helpful! Answered all my questions and helped me pick a mattress and adjustable baseAmnon Ben Zion1751135786We purchased a mattress that ended up being too soft for us and didn’t suit our needs. The company went above and beyond to provide us with solutions, and make sure we get a product that fits our needs. I want to specifically mention Valerio from the NYC branch and Bruce from customer service - both of them made us feel seen and showed us that we are in good handsMore reviews
Tysons VA
Google Rating4.8Based on 666 reviewsSleePare Mattress Store Tysons DC4.8Bernardo Lopes da Costa1754269293Amazing service, they have the mattresses no one else has, and the prices are honest and match those online.Salesmen are not pushy and let you take your time during such an important decision.Nancy Ruschman175425576310 out of 10! Tanner was great and super helpful! Highly recommend a visit if you want to solidify your choice before purchase.Edith Blackwell1754237907Autumn was very helpful and informative with no pressure. Lots of choices available.Chris Cebrzynski1754184788Autumn really helped us find the right mattress. Super knowledgeable and didn’t feel pressured to buy. Excellent customer care!Ryan Drake1754170287Had a great experience browsing the stock here at Sleepare. Tanner was very helpful and personable. Would recommend a visit to anyone interested in trying one of these online brands.David Schultz1753648671Tanner was an extremely helpful, no pressure person and I will be back. Very nice experience checking out some mattresses in my quest to find the right one.David Hartogs1753648378Very relaxed experience. Tanner was very knowledgeable, not at all salesy and left us alone until we had tested the mattresses and had questions. Can’t wait for delivery!Lindsay Kaye1753632729Dustin was incredibly helpful today and very knowledgeable. Great sales person, showed us the mattresses and gave us time to look at them. Very much appreciated his help!Maggie McMullen1753535664We recently bought a bed through the SleePare store in Tysons. Dustin was incredibly helpful and probably one of the most knowledgable individuals when it comes to the features/structures of a bed. I would definitely recommend to anyone to go and check out the store!Pedro LR1753124289Autumn is such an amazing worker, she made us feel welcome as soon as we walked in the store. Great energy and extremely helpful!Sandy1753039808Autumn was great. Really appreciated her support, recommendations, and help. She also made me laugh during the process.Dara Markenson1752955750Dustin was a great help and answered all our questions. We really enjoyed our experience.Lina He1752871626Definitely recommend a visit if you're shopping for a mattress! autumn was super helpful and informative. It was great to be able to try lots of different mattresses!Emily Parker1752868179We had a great experience with Autumn. She was very knowledgeable and patient in answering questions!Kaylee Newcomer1752795258We had an excellent experience at SleePare! The staff were exceptionally helpful and friendly, and the selection is unmatched. Buying online can be so hard without trying the mattresses for yourselves and SleePare helped us make a confident decision. Thank you SleePare!Christopher Miner1752795231great ambiance and very knowledgeable staff, as well as a nice curated selection of mattresses.Kerry Bremmer1752604486SleePare is a brilliant idea! It allowed my husband and me to try out all the mattresses I encountered in my online research. The thing about buying a mattress online, you never really know what you're going to get despite all the glowing descriptions. And returning a mattress just seemed like a lot of hassle. We ended up finding exactly what we needed. Tanner, our salesman, was very knowledgeable, patient, and no pressure.Laura Derby1752597261Autumn did an incredible job working with me, my husband, and my 6-month old. She knew everything there was to know about every mattress in the store and we came out with a selection that exceeded expectations of what mattress comfort could be. SleePare has a great selection, but Autumn's expertise really made this a 10/10 experience.Renee R1752516401Very positive experience. I was encouraged to test to my heart's content. I'm very happy with the mattress that I chose, which was not what I originally tested. Autumn was very friendly, fun, and helpful. My vest experience out of 3 mattress stores visits.Alex Zanfardino1752510869Glad I came here to get my mattress. Was getting overwhelmed searching the internet for a new mattress when I found SleePare. Tanner was knowledgable, friendly, and helped me identify the perfect mattress for me. They have great deals and tons of beds to pick from.Keelan Carpenter1752437466Great store and general vibes - Tanner was helpful in determining what mattress was best for our needs based on our wantsSusan Timoner1752433249We had a great experience with Autumn. If you are interested in a Helix mattress, this is a great way to try it.Cindy Southworth1752432209I appreciated being able to try many brands and Tanner was extremely knowledgeable.Melissa Feldmesser1752425146Great selection and Autumn, the elite salesperson was patient, extremely knowledgeable and very helpful.Chris Schenker1752334381Great experience with Dustin. Miles better than the average mattress shopping experience.Thomas Watkins1751995245With so many mattresses to choose fromit was great to be able to.try them.out at SleePare. Autumn was our customer rep and she was terrific. Very knowledgeable and patient. We went to the store leaning toward one or 2 brands and ended up getting an entirely different one, Brooklyn Bedding.Very happy with the service and sel3ction.Edward Stern1751905239Well this was a surprise. What a great idea. The place has the mattresses I was looking at online and then some. With the help of the clerk he just let me partner and I try everything, no pressure but always willing to answer questions. He also didn't miss a beat with us being queer.Lily Xu1751844602Tanner was so helpful and great. We’re very satisfied with our mattress purchase - thank you Tanner for everything!Justin Sun1751827386Tanner and the team made the experience of shopping for a new mattress very easy! He gave us recommendations based on what our preferences were and then gave us the space to do so! Overall a great experience and I'd recommend shopping here to anyone in the market for a new mattress who wants great service!Preston Campbell1751824906Autumn was so helpful! Loved the process and look forward to a great nights sleepGordon Lau1751811242I had one of the best mattress shopping experience going to the SleePare store in Tyson's Corner. Tanner, the sales associate who assisted me that day was both knowledgable and friendly. Often times, going to any mattress store can be a stressful situation. But Tanner's low key approach makes me want to recommend anyone looking to buy a mattress to give SleePare a visit first. Highly recommend!Eleanor O.1751745419I had a wonderful experience, and Autumn was so helpful as I was making my decision! I can’t wait to receive my new mattress!Jenna Weil1751743831Great to actually experience a bed before you buy it! Came in with one idea of a brand i wanted and ended up leaving with another. Would recommendDavid Pratt1751743831Great experience today. Felt no rush in being able to get a feel of all the mattresses we wanted, and they provided excellent explanations of how everything worked. Prices were also on par with or slightly less than online retailers. Would definitely recommend.Crystal Kramer1751732660Dustin made the mattress shopping experience seamless and fun and answered all our questions. Very excited about our new mattress!Rusty Snyder1751645808Sleepare is awesome and makes it so easy to try out multiple online ordered mattresses. The staff is fantastic, Dustin took great care of us and made buying our new Helix mattress easy.Lauren Sakerka1751644943This store is amazing and has great customer service. You can try multiple brands and they honor all manufacturer policies. I highly recommend shopping for your new mattress here.Nora Thomas1751587882From start to finish, Tanner provided an exceptional experience at this location. He made the mattress-buying process easy and stress-free, helping me find exactly what I needed without any pressure. Hands down one of the best customer service experiences I’ve had.WeClick DC1751587752Tanner was extremely knowledgeable in helping me choose the right mattress for my sleeping habits. His easy going style made my mattress shopping experience one of the best ones yet. For anyone looking to come to Sleepare in Tyson’s Corner, be sure to find him for assistance. You won’t regret it.S. J.1751560757First time I’ve had to do this in a long time. Lots of options with knowledgeable staff.Thanks!Melissa C.1751557115I wanted to try out a few online mattress brands and came across SleePare in Tysons. Wish I knew about them there first time I was mattress shopping a few years ago. Autumn was super helpful and knowledgeable about all the products and made great recommendations. She even matched the online free upgrade for the mattress I wanted. 10/10 recommend!# Ismoiliy1751476417From the moment I stepped into the SleePare showroom in Tysons Corner, I knew I was in for a different kind of mattress shopping experience. The store itself is beautiful, clean, and thoughtfully laid out - it immediately gives you a calm and inviting atmosphere, which is exactly what you want when searching for something as personal and important as a good night’s sleep.But what truly sets this location apart is the exceptional customer service. I was lucky enough to be assisted by Tanner and Dustin, and I can confidently say they are among the most knowledgeable, patient, and genuinely helpful people I’ve encountered in retail ever.Tanner took the time to understand my sleeping style, preferences, and even my past issues with mattresses. He wasn’t pushy or overly salesy — just informative, friendly, and honest. Dustin supported the process with helpful demonstrations and guided me through the smart adjustable base features with ease, making sure I was 100% comfortable before moving forward.They created a space where I felt heard, not rushed, and completely at ease. I tried multiple options and asked a ton of questions, but they never made me feel like a burden. On the contrary, they seemed genuinely excited to help me find the perfect mattress which I did!SleePare’s 100+ night trial and price-match guarantee were just icing on the cake. I left knowing I made the best decision not only because of the product but because I was treated with care and respect throughout the entire experience.If you’re shopping for a mattress in Northern Virginia or the DC area, do yourself a favor and visit the SleePare showroom in Tysons Corner. And be sure to ask for Tanner or Dustin - they are rock stars!Judie fien-helfman1751315782best place ever to compare and try out mattresses. super informative and low key. sales let you take your time! Autumn is the most wonderful sales person!!! highly recommend.Nora Brosnan1751245538From the time that I walked in the door, Autumn was so amazing and helpful!!She gave me the time and the information to help me figure out what mattress to get. What a wonderful person to have working there, she’s knowledgeable, caring and she puts you at ease. So grateful to her!!!Dhara Amin1751239878Tanner was very informative and allowed us to explore to narrow down what my husband and I were looking for. Ask for Tanner when you come and you'll leave with exactly what you're looking for.Cynthia1754171237First time visiting Sleepare in Tysons. Tanner was very nice and helpful. We ordered a Helix Plus Elite.M. Kathleen Hendrix1753039181It's wonderful to be able to try before you buy. My only complaint was that I don't think the sales associate was very knowledgeable.Los Angeles
Google Rating4.9Based on 749 reviewsSleePare Mattress Store Los Angeles4.9Kaitlin Cardenas1754266755It was really cool going in and seeing these beds in person, but i went with my friend because I was planning on buying one online soon but wanted to go in to make sure id like the bed, the lady that helped us was being very helpful but then when me and my friend layed on some of the beds again, she said she noticed that the lady was raising up the temperature, im guessing so we leave, which kind of hurt my feelings when my friend told me. There was no one in the store so I'm not sure why they would do that but it made me not want to purchase the bed anymore in person so I just bought it online. I also got an email by them saying that the price of the mattress will go up by the end of the month, but its past that date and I dont see that the price changed so I don't know if that was true or not. Overall the whole experience left a sour taste in my mouth but they did give freebies for coming in so that was cool, and I do think its awesome that they have most online brands in store to try out.Jonathan Formica1754264144I suffer from a number of back issues and have been looking to replace a 10 year old mattress. Setareh was an incredible help and very knowledgeable. She took the time to answer all of my questions and walk me through various options to find the best mattress for me. Would highly recommend to anyone looking for a new bed. Ask for Setareh!Yu Hang Tan1754264069Setareh is very knowledgeable about mattresses. Even though I wasn’t purchasing a mattress there, I still learned a few things about sleeping posture and mattresses!Austin Rodrigues1754166800Matched all discounts and Setareh was great. She showed us multiple options and helped us compare prices for different mattresses.Overall great experience! I would recommended buying your next mattress here!Mitchell Syrop1753648536Setareh at SleePare was very helpful and knowledgeable about the great selection of products and options available there. She was also, and importantly, very good at explaining the not so easy to understand differences between them. She was very hospitable and patient about giving us enough time to make a decision.Gary Niedermann1753642865Had a great experience. Dray was knowledgeable and focused on making sure the mattress we chose would be a good fit!Khairul Norli1752788882Absolutely fantastic experience! The showroom was spotless and beautifully organized, making it easy to browse and compare options. Dray went above and beyond to help us find the perfect mattress—far better than the brand we originally came in for. His knowledge, patience, and genuine care made all the difference. We couldn’t be happier with our purchase. Highly recommend asking for Dray if you stop by!Luc Sallaberry1752545697Great selection, great prices, and incredible staff! I had to throw out my old mattress (and a lot of other belongings) because of a hidden black mold situation in the roof of my apartment. Setareh was so kind, helping me get a top mattress for a fantastic deal, and made sure it was delivered to my new apartment the same day for no additional cost. 10/10 would recommend this place!이수정1752538967I had such a great experience today at Sleepare, and I just have to give a huge shoutout to Setareh. From the moment I walked in, she was incredibly welcoming, kind, and professional. You can tell right away that she genuinely cares about helping people find the right mattress—not just trying to make a sale.She took the time to understand what I was looking for, asked thoughtful questions about my sleep habits, and guided me through a wide variety of options without ever being pushy. I really appreciated how knowledgeable she was—she explained the differences between each mattress clearly, and her recommendations felt truly personalized.What really stood out to me was her patience. I can be indecisive (especially when it comes to big purchases like a mattress), but she never rushed me. Instead, she created a relaxed and comfortable atmosphere where I felt free to test everything and ask all the questions I needed.If you’re mattress shopping in LA, I highly recommend visiting Sleepare and asking for Setareh. She turned what could’ve been a stressful process into something surprisingly enjoyable. Thank you so much, Setareh!Phillip Lee1752538801Setareh is the best! Very informative and kind. We got an amazing deal and an amazing bed!Termeh Behbahani1752453519Setareh was absolutely fantastic! She was so patient and helpful. She took the time to listen to what I was looking for and gave me great options and eventually helped find the one I was looking for! Thank you SetarehKarina Luis1752090528Setareh was so attentive and knowledgeable. She gave me time to really try out each mattress. I will definitely recommend this store to anyone!!!Andrew Lin1752014856Setareh was so nice and helpful in finding a mattress. I left with a new mattress and I’m super excited to get it. This store is unique in that you can try online brands in person! 😴Terry Chi1751837198Very clean and professional showroom! They have all the online brands you'd want to try. Setareh was very informative and helped me find the perfect mattress.Kaelani Lujan1751836481My boyfriend and I walked in after going down the rabbit hole of online mattress shopping (analysis paralysis is real 😵💫). We tried a few different beds and Tumi was so helpful, kind, and patient with us!We ended up choosing a mattress we hadn’t even heard of before — it was Tumi’s recommendation and it turned out to be the one. We’re so happy with our choice!The service was excellent, everyone greeted us with warm energy, and they even offered different pillows to try, plus disposable pillow and shoe covers (which this germaphobe deeply appreciated). The vibe was cozy and clean with calming, dim lighting that made the whole experience feel really comfortable and low-stress.We left excited, smiling, and ready for our dreamy new bed to be delivered. Highly recommend!Verónica DM1751758693Excelente servicio y atención. La señorita Tumi nos ofreció un trato muy especial, fue paciente, atenta y nos ofreció muchas opciones. Puedes probar todas las opciones que hay y con un excelente trato.Recomiendo ampliamente adquirir un colchón aquí. Muy buenas ofertas y rangos de precio.Yvonne Hasson1751757388We had such a lovely time with Tumi today. She was super helpful and kind. The patience she has is immense and we are so thankful for it. My daughter was able to find her dream mattress and she made us feel right at home with laying down on each mattress, as we were curious about the comfort of each brand.Nicole Hasson1751757189I had such a wonderful experience with Tumi! She was incredibly patient, kind, and really took the time to help us find the mattress that was just right for me. We never felt rushed or pressured—just genuinely cared for. Because of her amazing service, we are placing our order through her without a doubt. Highly recommend working with Tumi if you want someone who truly listens and helps you feel confident in your choice!christine Hasson1751757145Tumi was wonderful! I had a very great experience and recommend anyone looking for online mattresses to try them out here! Thank you so much Tumi!Casey Epps1751744415Excellent selection and service. Setareh was super consultative and set us up with a great fit for our sleep preferences.Kenny G1751654225I did not expect to buy a mattress, but Setareh was so knowledgeable and helpful she helped me into great new mattress. Will it be life changing…….probably. Thank you SetarehSarah Comtois1751636287So happy to see so many great reviews here, which I did not check out prior! Dray was so awesome to work with and very helpful. He made buying a new mattress fun, seamless and quick. Go visit Dray now!William Wei1751565512Fast, easy, professional service! Dray is so knowledgeable, relaxed, and personable. He not only matched the offers online but beat them! 11/10 experience!!!John Meek1751409082Love this place! Lots of great mattresses to try on the floor. I thought I wanted a wink but ended up going with a plank for the extra firmness. Setareh was super helpful with both mattress and pillow selection, and also just a super nice person! Highly recommend SleePare!!Tony L1751229763Great experience knowledgeable staff, lots of choices, top brands Tumi is excellent customer serviceMichael Pendleton1751153601Dray gave us fantastic service! He is super knowledgeable helped us find exactly what we were looking for. We’re super excited and it was a fun experience too !Brian Devoy1751150137We scheduled an appointment the day before to test out beds ahead of a move into a new place.We worked Tumi testing out multiple beds, she was incredibly helpful and knowledgeable on each mattress.We purchased a mattress the same day, going with the MLilly with the adjustable base. I’d recommend this store/staff to anyone.Jennifer Christoffersen1751150111The staff is very knowledgeable. Tumi was great. Able to answer all questions but also gave us time and space to make a decision. The prices were legit. And the show room is manageable.Ben Ovando1751145682Great information and service by Dray today! Very customer oriented and friendly!Ulysses Vidal1750900715Dray was super helpful and polite; he was patient and let me take my time trying out different mattresses. I ended up ordering a Leesa Hybrid.Austin Romanos1750630079Tumi was incredibly helpful in assisting me in finding my dream mattress. The store had a wide variety of mattress and we found the one that perfectly suits my sleeping needs. The atmosphere of the store was incredibly cozy and I am so excited to get better quality sleep on my new mattress!Caroline Martinez (CM)1750619512Setareh was extremely professional and informative! I highly recommend this place when looking to try out online beds.ben paul1750546481Great experience! I strongly recommend coming here rather than simply buying online. Setareh the manager was friendly and patient and didn’t try to upsell us on anything.Ari Kennedy1750364557Wonderful service from Setareh. We needed to find a replacement mattress for one that we loved that was discontinued and being able to try the online brands was fantastic.Catherine Harrington1750260594I had a great experience with Tumi while shopping and selecting my mattress but unfortunately the shipping has taken much longer than expected (I was told 7-10 days and it has been almost 3 weeks). When my order was delivered a few days ago, only 1 of 2 pieces of the mattress was delivered. I've sent 6 emails (most of which have gone unanswered) and placed 5 phone calls, but the other piece still has not even shipped. Considering the premium price I paid for the mattress and white glove delivery, it's disappointing that the customer service has been so poor. There has been no sense of urgency in resolving the issue and no apology or remedy offered from Sleepare for their oversight. They have blamed FedEx repeatedly, and blamed the mattress manufacturer for the delays. I’m very excited for the new mattress that Tumi helped me to select, but working with their customer service team has been a huge pain.Mary Laws1750025743Tumi is AMAZING. Ask for her and don’t look back. Great selection of mattresses and incredible customer service. Even when there are a lot of customers all at once, they balance the customers with ease. I always felt like they wanted me to take my time and make sure we chose the right thing for us. We had a great experience.Heather Anne Campbell1750025699What a lovely, personal experience we had here, picking out our mattress. Tumi and Dre were extraordinary and kind, never pushy or overbearing. They answered all of our questions and had a great selection of mattresses.Because this was the first place we tried, we went to other stores to make sure we could try different mattresses— but by far this was the best store and we returned because of it.Don Ton1750024250Tumi helped my wife and I shop for a bed! She was very knowledgeable and recommended us great beds to try and did not force us to do anything. Highly recommended!Tarja Candelin1750023556Dray was amazing , incredibly knowledgeableStore was perfect ! I will never shop a bed from anywhere else . Thank you so much 😊WILMA NISSINEN1750023068We were helped by Dray, he was knowledgeable and he made the shopping experience easy and fun, huge thanks to DrayEkaterina Arazi1749944440Had a fantastic service from Dray at the store today, left with a mattress, a pillow, and sleeping masks! He helped to determine which mattress would work best for us, and provided very detailed information about each option. Very friendly and pleasant experience. Highly recommend!
Miami
Google Rating4.9Based on 379 reviewsSleePare Mattress store Miami4.9Heather Baier1754515855Love my bed! I got the white glove service and it was well worth it. Lucas and his teammate were professional and efficient in removing my old bed and mattress and assembling the new one. Great experience and I highly recommend.Polina Danilova1753893051So happy we found them!Shawn and Nigora were amazing — they really guided us toward the right choice without any pressure. They gave us time to explore and check everything ourselves, and we never felt like they were just trying to sell something. You can tell they genuinely care and are there to help.Highly recommend them to everyone 💛Brisselli Rojas1753476303Never thought a mattress store experience could be amazing in 2025.I decided to come in because they carry online mattress in-store, because how crazy is it to buy blindy online for such a big investment!? This is a modern concept of a mattress store. They price match too, so you're not losing out.Shawn helped me and was such a pleasure. No pressure whatsoever, felt like I was mattress shopping with a friend.Highly recommended if you want to touch and feel before pulling the trigger on this important purchase🤞🏽Amanda La Rosa1752356869SleePare is the way to go when looking to make a long-term investment like this. There was no pressure, no overcrowded. Nigora directed her full attention to us but still gave us the space to test out the mattresses and talk it out.Victor Gonzalez1752356416Nigora helped us and did an amazing job! If you’re looking for a mattress definitely stop by here. They have a ton of online mattresses that you can try with no rushing or pushing to purchase. Very very very much recommend stopping by when purchasing a new mattress.Ana Paula Ordorica1752179910I’m sorry I ended up going to Sleepare. They charged me for the mattresses, their covers and blankets promising I would receive them in one week. It’s been more than a week and I was informed some of my items will arrive until November. I have asked to cancel those items but haven’t received a refund. And my mattresses didn’t arrive in time for my guests. Too bad I didn’t buy them elsewhere.Sandra Rodriguez1751831591Had a very pleasant experience. They offered a cheaper price than that onlineSandra1751831525My experience was very pleasant. They gave me an even cheaper price than the mattress brand onlineGladys Bejarano1751735828We just got our mattress and we are so excited, Ruben was great helping us decide, gave us plenty of time and recommendations and we are happy with our purchase. Thank you# Ismoiliy1751476815Finding the perfect mattress in Miami became a dream come true the moment I walked into the SleePare showroom. From the atmosphere to the service - everything exceeded my expectations. But the real magic of my visit came from being helped by Nigora, who made the entire experience smooth, stress-free, and actually enjoyable.Nigora is an absolute gem! She greeted me with a warm smile and took the time to understand my sleep habits, health needs, and even aesthetic preferences. Her approach wasn’t just professional - it was personal. She listened carefully, explained every detail thoroughly, and showed me several mattress options I never would’ve thought to try, but ended up loving.What stood out most was how she balanced honesty and expertise - no sales pressure, just sincere advice. She answered all my questions with patience and clarity, helping me understand the subtle differences between firmness levels, materials, and sleep technologies. I left the showroom feeling empowered and well-informed.The Miami location is clean, modern, and well-stocked with a variety of top-rated online mattress brands - all available to try in person. From the trial period to the price-match guarantee, everything about SleePare’s policies is designed around customer happiness.If you’re shopping for a mattress in Miami, don’t waste your time anywhere else. Go to SleePare and ask for Nigora - she will take great care of you, just like she did for me!Maria Martinez1751323684Ruben was very helpful and informative regarding the different collections and options, appreciated his insight.Marlon Aleman1751316394Dvir was knowledgeable about the mattresses and showed me around to different ones and guided me through selection. My trip was quick and easy!leovigildo Martinez1751225021This store has a great selection of mattresses, Dvir was very helpful and informative. I bought a helix mattress and I love it. Would recommend them for any mattress needs.Rapheal Sauls1750792349I visited Sleepare in Miami recently to buy sheets for my new apartment. When I visited, I was helped by Dvir who was very VERY friendly and even gave me great advice on decorating.Pan Gean1750098892Good variety of mattresses and pillows. Ruben the store manager was personable, kind and honest. Good experience.rogelio novo1750040497There's nothing good to say about this place.The location could not be is one of the worst areas in in Miami.When I walked into the store I encountered to salespersons.They were much more concerned with having to take phone calls along with doing not much of anything. If this is the last place on Earth to buy a mattress I'd rather sleep on cardboard.Andreina D'Amario1746908123We had a fantastic experience at Sleepare Miami! Nigora was absolutely wonderful—friendly, knowledgeable, and incredibly helpful throughout the entire process. She took the time to understand our needs and made great recommendations that helped us find the perfect mattress. The showroom is well-organized and welcoming, and the customer service was top-notch. Highly recommend visiting if you’re in the market for a new mattress!Soraya Madero Mesa1746904397Excelente servicio recibido en esta tienda. La recomiendo 100 %. Nigora me brindó una atención estupenda.Sucel Gomez1746904216I had a great experience at this mattress store. Nigora was friendly, knowledgeable, and helped me find the perfect mattress for my needs. I highly recommend this place if you’re looking for quality and great service!.Manny Gomez1746903981Excelente el trato y los productos se los recomiendo . Con esto duermo y es súper súper súperKevin Shuman1746646112Absolutely wonderful experience.Very informative, no pressure or rush to buySelection here is just what I was looking forThank youMajo Roman1746486765I just moved to South Florida and had the pleasure of visiting SleePare, where Nigora was truly an angel. She wasn’t focused on selling us the most expensive mattress—instead, she genuinely cared about our sleep preferences. Nigora took the time to listen to both my husband and me, patiently answered all our questions, and thoughtfully recommended the right pillows, protectors, and bases for our needs. I’m giving 5 stars not only for SleePare’s wide range of options but especially for Nigora’s outstanding service. Thank you!alexis Flores1746211619The best mattress Store in Miami. I would recommend them for any mattress needs. they carry online mattress brands like Helix and puffy.Hugo Peña1745705319I just purchased a mattress and adjustable base. Nigora was very helpful and professional. I explained what we were looking for and without hesitation, she knew which mattresses we would like and definitely we wouldn't like.We are looking forward to receiving it and hopefully, enjoy it for many years to come.JXP1744842776My wife and I came to shop for mattresses and we were served by Nigora who was amazing and provided us with several options of their great products! We highly recommend this place.Joseph Heilner1743893739Sleepare is one of the most brilliant business ideas to emerge as a result of online mattresses taking over the industry. Buying a mattress is one of the most important purchases to get right and a big pain to pick the wrong firmness or level of cooling or thickness etc. You just have to TRY the beds, but can't do that with online mattresses. Until Sleepare came along! So my wife and I stumbled on them 2.5 years ago while I was frustrated spending a decent amount of money without being able to test the feeling of my options and LOVED being able to compare with an OBJECTIVE sales rep who is well educated on the differences between them. We just needed a second bed and went back and had a second amazing experience, this time trying the various cooling technologies and adjustable bed frames. I LOVE this store!George B.1743777201Leaving this review for others to learn from.The sales process on the phone with Wink was pleasant. Of course because it was sales, the product is stated as great, extended factory warranty, comfort, and quality.Mattress was delivered in the mail quickly! Box was a bit beat on but that’s expected due to weight, the mattress was not damaged due to shipping at all.Required 12 hours to form normal shape and when it did I noticed lots of string and frays, spend 10 minutes trimming all those frayed threads.First 3-6 months the mattress was comfy, we have a $5,000 bedroom furniture set and an excellent bedframe and support.My wife is 135 pounds, I’m 170 pounds and at month 6 the mattress developed indents and feel like we role into a drain when we lay on the bed now.Warranty: when you email support, it’s typically requires 3-5 business days for a reply. First response was many instruction s to flip, which we do.Next round was photos.Next round of email communication was a need for different photos.Next round of email communication, was another round of required photos.TRUST ME, I’m an elite Yelper, review goods frequently, and I would recommend to pass on Wink Mattresses. Once the warranty is in play and you can’t return it, the warranty is of 0 value to you and you will just get sent in an email loop of requests for images. Spend your investment on another product, Wink Bed isn’t the premium product or brand they pretend to be.Rouslana Andriyanova1742675316It was a very good experience. Nigora is very professional and offered great customer service. Highly recommend this store in MiamiDavid Porter1742249248Nigora was awesome! No pressure and very knowledgeable. You won’t be disappointed.Ashley Crain1742052441Great experience! Nigora was very knowledgeable and patient with our decision making. Nice selection of beds especially premium online mattresses. Will definitely come back!Valex Amady1741715349Great staff with a great selection of mattresses and Pillows. I got me a Helix Midnight Luxe.Highly recommend them for any mattress needs.Melianni Terrero1741549228Amazing service. Nigure was extremely helpful and overall amazing experience and we left with a mistress we loved!Elizabeth Garcia1741380426Nigora is exceptional; she is very knowledgeable and answered the many questions we had on several different brands. She was patient and objective; no pressure to make a purchase. I did make the purchase as I got the information I needed and felt comfortable making the purchase. TY NigoraBoston
Google Rating4.9Based on 867 reviewsSleePare Mattress Store Boston4.9Allison Williams1754578790Warm and friendly, very knowledgeable on materials and warranties. No over sellingPleasant experienceMadelyn Lundbohm1754512429I had such a great time at this store! The atmosphere was fun, welcoming, and just made the whole experience really enjoyable. Everything was organized and easy to browse. What made it even better was how kind and helpful the woman working there was. She made me feel so comfortable and genuinely cared about making sure I had a good experience. I’ll definitely be coming back! The beds were super comfortable! The massage chairs were incredible! Highly recommend to anyone looking for good vibes and great service!Brynn Storti1754510276Me and my friends had the best expierience here and will definitely buy from here in the future! We were treated so kindly and she made sure we got the full customer experience. We got to try massage chairs and matresses and we had so much fun!Kerry Hadley1754371093I picked up a mattress I had bought and they stored till I could come down. They were ready for me, and helped load it professionally into my car -in just minutes. Thank you!Patrick Stefanski1754332805Dropped in to try and a few different mattresses. Worked with Sean who has incredibly patient and gave my girlfriend and I space to try everything and converse. Didn't feel like a sales experience and more of a trial. Much more pleasant service than your typical mattress store.Dev Singer1754262190We were disappointed to find that this store does not carry any fully memory foam mattresses, but the staff was helpful and knowledgeable. I appreciated being able to test a massage chair while I was there as well!Laura Flewelling1754259091Staff was very helpful and knowledgable about their mattresses. Ended up buying one on our first visit!Ashley Fairweather1754253714Awesome place. Sean is so kind and very knowledgeable. Also helpful in keeping us within our budget. Recommend for trying mattresses found online.T Tynan1754236601The surface was great, lots of options. Extreme knowledge of the different types of sleeping methods, beds, and pillows. Great option for testing beds.Sean O'Brien1754234366Sean answered all my questions and provided fantastic support as we started our mattress search. Would definitely recommend checking out SleePare...ask for Sean!Sarah1754232559Sean was very helpful and it was great being able to try all the mattresses. Very informative and would recommend!Yasminie Sahadeo1754165217Had a wonderful experience picking a mattress today! I was guided to mattresses that would fit my sleeping style and settled on a Helix.Brenden Powers1753966898We walked in without an appointment and although there was a couple in the store with an appointment Sean was very quick to answer our questions and extremely helpful in our search for a new mattress!Nick R1753898503Edit to my original review: although my mattress was delivered 2 weeks late, when it did arrive it was in good condition and my wife & I find the Helix mattress very comfortable.Due to my troubles & discontent with the mattress being late (my wife was 8 months pregnant at the time & we just moved into a new place) Bruce from customer support was attentive and empathetic to my situation. He was able to give me a partial refund, a pillow, and a sheet set at no cost to me. I appreciate his communication & ability to remedy the situation.Timothy OBrien1753809023Great experience, Sean was very helpful and patient. Plan to order our new Helix mattress.Adrian Newman1753641357Batel was amazing! She was super helpful in our journey to find a new mattress. We really appreciate you for everything!Kenny Grasso1753639984Sean was very helpful great atmosphere very reasonable prices good quality bedsKatie Conway1753637453Great service, helpful & attentive sales associates! Heard about the helix mattresses online and was able to test them out and found one we loved!Robyn Burns1753628236Great visit, Sean was very informative and friendly. Wendi don’t buy today but feel like we will be back to make our purchase!Adam Richins1753562860Great store to be able to try a bunch different mattress in one spot and the showroom was clean and organized. Sean was very helpful.Vishnu Varadan1753560303Great store to check out all the online mattresses. Sean helped us choosing the right mattress and he had a lot of knowledge.A M1753372962Batel was so patient and helpful! She spent a long time walking me through different types of mattress and what would work for me. Would absolutely recommend coming here for help with shopping.SHARON KIM1753086107$2,000 deposit return took longer than needed. Just disputed it through Amex.Originally put 1 star because original SA ghosted, disappeared and left the company after I sent the deposit and I was just left in the dark but I reached out to support and Bruce helped me out so I’m not as frustrated anymore so I’m changing it for 3 starsAt first, my experience with Sleepare was amazing. Tyler, the sales associate I was working with, was responsive, helpful, and answered all of my many questions. His support is what made me feel confident about purchasing the Helix Midnight Elite mattress. I made my decision after so much research and I was thankful he helped me out with everything.I paid a $2,000 deposit while waiting for my new credit card to arrive so I could finance the rest. Unfortunately, the card took longer than expected to come in the mail, and due to an urgent move, I had to purchase a mattress elsewhere that could be delivered immediately. I still wanted to get the helix in the future since I’m only staying at this new place for only 1 year. But for the time being I didn’t need the helix mattress so I wanted to get my deposit back.That’s when the service completely fell apart.I reached out to Tyler and told him about the delay and got no response and then I reached out after a while about getting my deposit back and I got no response — and I was ghosted. I then spoke with someone named Bruce who said he is a manger and would follow up. After a few weeks he finally followed up today with an update. I was annoyed with the situation but after he called today I was satisfied with the update despite how long it took to hear back from anyone.Regardless, I did very much appreciate the call update and the email he sent for extra support regarding my situation.Kristina1753050266We had a great experience with Sean. He showed us a few options on mattresses we were looking for. The store offers a great selection to try out that otherwise you’d have to wait to get at home. We are glad to have the place in our area.Aleya Giardinella1753039640Has all the major online brands and the sales rep was super knowledgeable.Christopher Nappi1753039619Great customer service. It was great to walk around the store and try out all the beds.Chicago
Google Rating4.9Based on 397 reviewsSleePare Mattress Store Chicago4.9Amy Treinen1754644928We visited the store on a Thursday, it was a quiet day, with no other customers in the store. Aiden assisted us as to what mattresses to try. Unfortunately we had to keep asking which mattresses we were trying, the level of firmness, price and other details as nothing is labeled. I did write down some info of three mattresses we liked. After 35 minutes of questions and answers Aiden stated he would email us our favorites and we departed. Other mattress stores we have visited have sent an email within an hour of our visit. It’s now the next day and still nothing. It would be helpful to receive this information as we are confused at the price he stated for the Helix is quite a bit more than a furniture store we visited. Again, any labeling or sign for each mattress would have helped us. The customer service is below par and is the reason for the 1 star. It was a disappointing visit. After each question Aiden returned to the computer screen, it appeared that we were an interruption to his day.Kaghen Miller1754345165Aidin is a star. The buying process was super relaxed and at my pace. Knowledgable and a pleasure to shop with.Eric Marin1754245492Aidin was excellent at showing us the various mattresses and pillows available. Very knowledgeable and we didn’t feel forced into a purchase. Ultimately went ahead with a Winkbed Blue Luxe. Would definitely recommend the experience with SleePareKristina Knudsen1754180761UPDATE: While the bed-frame and mattress arrived a few days later, we never received the bed sheets and the mattress protector. After several attempts to discuss with them, they kept saying that they are out of stock, we picked alternatives from the ones they provided, then they were magically out of stock as well, we ended up requesting refund after over a month of wait which we haven’t received yet. Their online customer service is a joke. Nothing was offered for the troubles.We had a great experience at Sleepare! Kirsten was incredibly helpful and knowledgeable, she guided us through the differences between mattresses, level of firmness, helped us narrow down our options, and made sure we found the right one for our needs. She also assisted with choosing a bed frame and walked us through the financing options.Even though we missed our original appointment, she was kind enough to fit us in later without any issue. Despite having multiple customers to help, she made the whole process feel seamless. The store itself was clean, well-equipped, and had a great selection. Overall, we’re very satisfied with both the service and the purchase!Brandon O1754179971Me and my wife are slow shoppers and as someone who used to work in customer service I don't envy having to work with us when we make a big purchase. Aidan was extremely helpful and patient and we didn't plan on leaving with a mattress but after having all our questions answered and learning more about the mattresses we purchased one. Highly recommend!Dd Dd1754167820Amazing store, great mattresses! Aidin is extremely knowledgeable and professional, very patiently explained all that we need to know. Look no further when you need a mattress!Craig Harrington1754164804It’s was a great experience. It’s was nice to be able to try out all the beds we were interested in. Online purchases are great and convenient but in-person still allows you to shop because the bed we thought we would like, was not good for us. Aidin really listened to us to see what we needed and give us great recommendations and led us to the bed we loved and purchased!! Highly recommended!!Ruben Rodriguez1753736044Aidin was excellent in answering my questions and very knowledgeable in mattresses. The store is clean with many brand name options. Definitely stop by so Aidin can help you. Happy with my purchase.Matt O'Hea1753644568Great experience and very helpful service. No pressure when buying. Highly recommend!Mary P1753642983Aiden was so helpful to us at SleePare. We did our research online and knew what mattress we wanted, but wanted to try it out first. SleePare had it on the floor and we got to try it out! Amazing experience. The customer service was great and we bought the mattress and some pillows. Highly recommend!Nicholas Kirwen1753638589We were in and out at SleePare. Aidin was super helpful with questions about products and policies. Thanks again!Lou Ferguson1753638564We had such a lovely experience shopping for our new mattress here. Great service and friendly calm environment.Christopher Curtis1753633546Great shopping experience, the staff was incredibly knowledgeable and helpful. Very happy with our purchase!Jared Schraub1753555406Researched some mattresses online and wanted to try them out before buying. Was able to come in, try a few out and decide on one. Price was cheaper than online as well.Paul Saylor1753381324Was looking for a certain mattress. Was told to come to SleePare. Aiden was do helpful totally explained the mattress and it’s benefits. So glad we came here. Highly recommended SleePsre.Katie Czajka1753038414Had a great experience buying a mattress! Way better and more inviting than the chain places around the city. Would definitely recommend going here when you need a new mattress.Brianna Boisso1753032671Going to SleePare was a great experience! It was a great way to try the online brands we have read about and really narrow down to what we wanted! We thought we wanted one brand and it was easily knocked out of the running, which was super helpful. The store is very clean as well. I would recommend coming here!Matthew Squadroni1752974542We had Kirsten help us look for our new mattress and she was very helpful. Asked questions that helped us make an informed decision. No pressure, excellent service.Anna Maj1752956662Came in today and Aidin was a great help! We were in search for a king bed and he assisted with finding one that we approved of. Definitely recommend SleePare. Great location and space feels quite home-yCan’t wait for our Helix Midnight Elite bed!Ralph Szypcio1752614235Great selection of top rated beds. Very patient and not push at all. I could not be more grateful for the service Kirsten & Aidin provided!Jamie Stark1752429478Easy, informative experience. Knowledgeable staff that helped us make a decision quickly! We are very happy with our purchase.Mark Humphries1752344034They had a wide variety of mattresses and the staff was very knowledgeable and helpful.Annie Brill1752340969We are so excited about our new mattress! Aiden was a wonderful sales associate who helped us and was accommodating to our needs. Thanks, SleePare!Dexter Henley1751913514Kirsten was incredible. I was pleasantly surprised by the warm and informative experience. I’m astounded by the extensive range of top-tier options and information available. I’ll definitely recommend this place to everyone I know. It’s unfortunate that I bought such a fantastic bed (helix-elite), so I probably won’t need to shop here for a while. Please do yourself a favor and visit. You won’t regret it.Dan Ochs1751841950I haven't been in too many mattress stores before but this was by far the best! Kristin is amazing to work with and will get you set up with what you need!Katie Krone1751841915Kirsten was very friendly and extremely helpful! She made our purchase very easy.Cody Justus1751831679Great experience testing mattresses at SleePare. I had an idea what I wanted but Kirsten was very helpful in having me try numerous types before settling on one. Extremely helpful and highly recommend visiting SleePare before purchasing an online mattress.Vick Yonata1751746865We had such a wonderful experience at Sleepare, thanks in large part to Kiersten! We originally came in to try the DreamCloud mattress, but quickly realized it wasn’t the right fit for us. Thankfully, Sleepare exists—and even more thankfully, Kiersten was there to guide us.Kiersten took the time to ask thoughtful questions about our sleep preferences, whether we sleep hot or cold, and really listened to what we were looking for in a mattress. It was clear she genuinely cared about helping us find the right fit. She even took notes, which showed us just how much attention she was paying to our needs.Thanks to her guidance, we discovered the WinkBed Luxury Firm, which we ended up loving! While we didn’t make a purchase on the spot because we still want to try out a Stearns & Foster mattress, Kiersten provided us with all the information and a personalized link so we could order once we made our decision—and we placed our order today!The entire experience was so refreshing—no pushy sales tactics, just honest, helpful guidance. And to top it off, we had our toddler with us, who was very curious and energetic, and Kiersten was incredibly patient and understanding the whole time.The 5-star reviews we saw online are absolutely accurate. Sleepare is professional, and Kiersten in particular made the experience outstanding. Highly recommended!Samara McDermott1751731623Aidin was a very easy and quick help! We walked in with two particular brands in mind, but Aidin introduced us to a totally different brand/bed that we end up liking better. We can’t wait to try it out in our new home!Patrick McDermott1751731211Aidin was great and helped us quickly go through our options and find exactly what we needed# Ismoiliy1751476547I cannot recommend SleePare Chicago highly enough! This showroom is a gem for anyone tired of the traditional, confusing mattress shopping experience. From the moment I arrived, I was greeted with a warm welcome and an energy that made me feel like I was more than just another customer - I was truly cared for.What makes this place stand out is the incredible level of expertise and the thoughtfully curated mattress selection. They carry some of the best online mattress brands that you usually can’t test in person, and that alone is a huge advantage. But it’s the way they guide you through the process that makes it truly special.The staff was professional, knowledgeable, and refreshingly honest no upselling, no pressure, just a sincere desire to help me find what worked best for me. I was able to test multiple mattresses at my own pace and ask every question that came to mind, from materials to warranties to long-term durability. They knew it all and explained things clearly and patiently.The showroom was clean, modern, and incredibly well-organized, making it easy to compare different models side by side. The team respected my time while still making sure I didn’t miss out on anything important - it was a perfect balance.From start to finish, this was the most comfortable and empowering mattress shopping experience I’ve ever had. I left confident in my purchase and even more impressed with the service. If you’re in the Chicago area and looking for a mattress, you have to stop by SleePare - you’ll be so glad you did!Rachel Barbat1751403168This was a fantastic experience! They were knowledgeable, answering every question that I had. Additionally, they were not pushy or trying to influence me one way or another on beds. Overall, it was a seamless experience.Ian Morgano1751228902This is a nice place. I worked with Aidin and he was patient with me while I picked out a bed. It had beds I was curious about from ads online and I felt good about trying them out in person before I bought it. ThanksAmanda Schnitker1751225831Our shopping experience was streamlined with great informative no pressure service!Beth Vlerick1751144598Kirsten was immensely helpful in explaining what the options of all the mattresses were. We picked a hybrid Winkbed and I hope it’s great! SleePare is a great option to be able to try out a bed but then arrives in the mail in about a week.stefan meadows1751143003Aidin & Kirsten were the best and answered all our questions! Hooked us up! Highly recommend!More reviews
