Malcom was extremely knowledgeable, friendly, and helpful. They’re to help but also patient and let me take my time, and happy to answer all my questions. A very positive experience, and I’m looking forward to improved sleep on my new mattress!
Visited Sleepare today. Valerio helped us out purchasing mattress. He was helpful, polite, and friendly. Got the mattress that we wanted with great price. Great experience.
Great experience. Store Manager, Fazi, is very welcoming and helpful. We were given enough information and time to make a decision with no pressure whatsoever. Made a daunting effort clear and simple. Would highly recommend.
Valerio helped my wife and I find the mattress we’ve been needing for months! He walked us through every option and told us the composition of each type! We would have been lost without him! We will only ever come back here for anything we need in terms of our bedding in the future! He made the process stress free and we’re walking out with exactly what we were looking for! 10/10
I feel grateful to live in an area where a showroom like this is available. After all, a mattress is one of the most important purchases we make in our lives, and it's certainly risky making a blind buy!During my appointment, not only was I able to physically test mattresses from companies that have no brick-and-mortar locations, but the associate named Fazi was absolutely instrumental in my ultimate purchasing decision. I was very impressed with her knowledge of the mechanics behind each mattress, and ways to distinguish between whether any bed-related accessories are worth the money. Even if you're not local to NYC, I'd highly recommend visiting here for a consultation. I'm glad the word is spreading about this place!
Wow, what a fantastic experience! The best customer service of any mattress store I've ever been too, bar none. Fazi was incredibly attentive, offering excellent feedback and advice throughout the process of exploring all the various products Sleepare has to offer. I was really impressed by her attention to detail, and the patience and care she showed me as I asked many (MANY) questions! I am very much planning on buying my mattress from SleePare -- can't recommend this store enough.
I had a great experience today when I visited SleePare Mattress Store in Manhattan on West 30th made all the more wonderful by Fazi. She is so knowledgeable, helpful, patient and kind. I had done a little research about beds over the last couple of weeks, but actually trying out the mattresses in this showroom with Fazi’s knowledge about each and her suggestions for me to ponder, I feel I am better equipped to pick the right mattress for me and my problematic lumbar spine. I would and will recommend highly to anyone looking to buy a mattress to go to SleePare. Thank you SleePare and Fazi!
I had a fantastic experience here. Had an evening appointment and the salesman, Valerio, spent 40 minutes with me explaining the differences between mattresses in great detail. He guided me to a choice that was both extremely comfortable and also not at the top end of my budget range. And he didn't even try to get me to buy something at the super high end. I didn't think I was going to make a purchase right on the spot, but he instilled so much confidence and comfort in the process that I walked out of the store having ordered my new mattress. Fantastic experience, thanks to Valerio!
I recently visited Sleepare for the second time to shop for a new mattress, and Valerio made the experience truly exceptional. From the moment I walked in, he was friendly, attentive, and genuinely interested in helping me find the perfect mattress for my needs.Valerio was incredibly knowledgeable, explaining the differences between various types of mattresses, firmness levels, and materials in a way that was easy to understand. He took the time to ask about my sleeping habits and preferences, ensuring their recommendations were tailored to me.What really stood out was he’s patiencethere was no pressure to rush or make a decision. He encouraged me to take my time testing out different options and answered all my questions thoroughly.Thanks to Valerio, I found a mattress that feels perfect, and I couldn’t be happier with my purchase. If you’re shopping for a mattress, I highly recommend working with Valerio he truly care about customers and go above and beyond to provide excellent service!
We walked in today at Sleepare in nyc and were greeted by Malcom. We told him what we were looking for (a good quality mattress that helps support hip injuries, is comfortable for back and side sleepers and is not too soft) and although we came in with a Dream Cloud, as soon as we laid on it we didn’t like how much we sunk in. We ended up lovingggg the Helix Dawn which to our surprise was a firm mattress with a plush pillow top and that’s the one we both liked. Malcom let us lay as long as we wanted and gave us insight on each mattress. He was cheerful and attentive and made us feel like the experience was worth it. He also told us about a bundle sale that was ending the same day as our visit and we chose to purchase and get the bundle. So we got a mattress and a mattress cover, pillows, and bedsheets for free! So excited to receive the mattress! Thanks Malcom!
Wow… just wow. Went to try some mattresses and didn’t think I would get such an amazing experience, and it’s all thanks to Valerio! He’s so personable and a great person. Super knowledgeable and professional, and makes you feel right at home. He has your best interest in mind and will not try to sell you the most expensive mattress, but the one that suits you the best. Thanks Valerio for an amazing experience!
Our Sleepare experience was enhanced by Valerio, who made shopping for a mattress a truly enjoyable experience! He had great advice and knowledge of all the different types of mattresses, which helped us make our final choice.
I had a wonderful experience at SleePare. I made an appointment the day before and included my budget along with some preferences and sleep habits (I recommend doing this as well if visiting). I was helped by Malcolm who was incredibly helpful and already had some beds lined up according to my appointment notes. Malcolm was super helpful and not pushy at all. He took great consideration of my constraints and helped me narrow down my choice as well as answer my countless questions. I had some brands in mind but with their help I was able to find a mattress that wasn’t even on my radar and I was much more happy with. This is a great spot to check out online mattress brands in person before committing to a purchase or sleep trial. Overall I was very happy with my experience and definitely recommend Malcolm to help you out!
What a great shopping experience! Valerio answered all our questions and held guide us to find the perfect mattress. On top of the great service, Valerio made us feel welcomed and we trusted his expertise! Very happy with our shopping experience!
Was recommended to come and I loved the experience!!! The service is great, great help in trying to find the perfect mattress explaining the differences between the different types of springs, gel, etc. If you are trying to find a new mattress I recommend going in person to find what you like.
I just walked in.Fazi was ready to help me out. She is smart easy to talk to and knows a lot about these mattresses. 30 minutes later I bought an amazing Helix Elite mattress.Fazi made the purchase easy.
I love this place. I was so clueless to what I wanted and needed. And Fazi i think the name of the guy he gave exceptional service. I would recommend 10/10
I had an absolutely incredible experience shopping at SleePare! I can't express enough how impressed and grateful I am for the outstanding assistance I received from Fazi. Despite not having an appointment, she went above and beyond to help me understand which mattress would suit my sleep style best. Her knowledge, patience, and attentiveness were remarkable.I visited the store multiple times—testing mattresses again and again, aligning payments, and even exploring pillow options—and every single time, I was treated with the utmost care and respect. The service was nothing short of exceptional, and I’m beyond thrilled to be finalizing my purchase with SleePare. Thank you for such an amazing experience!
I made an appointment online, went to the showroom and was assisted by Fazi. She was attentive, *not* pushy, the showroom and mattresses were clean and in great shape. Excellent service through the entire process from entrance to purchase (over the phone). Would HIGHLY recommend to anyone looking to try any popular online mattress brands!!
Best mattress showroom in town! customer service was perfect. Fazi was very knowledgeable about her work and was able to help me out with all of the questions i had about my purchase. highly recommend the mlily power cool!!!
Call me old fashioned but l have no idea how people buy mattresses without trying. I specifically came to Sleepare to try online mattress brands that are very popular right now and I got to work with Fazi. She explained all ins and outs of the mattresses they carry and helped me find the most supportive one specifically for me. I bought Leesa Legend Chill and am super excited about my new mattress. I will definitely update on how it feels in a couple of weeks
I had a great experience here with Valerio. He really took his time showing us every mattress and explaining the differences and what to look for. No pressure at all. Plus, it was nice to check out all the online mattresses in person.
The salesman we worked with was helpful and nice. Since we were still in decision mode, we left and when I got home I checked a few of the manufacturers online that we saw in the store. To my dismay, this store does not carry models sold by the manufacturers online. They only carry versions made for retail, that is one-offs. And the model that was closest to the online version was $900 more in the store. When we decided to go to this store we were expecting the same exact model as seen online, so it wound up being a bit of a waste of time. The store advertises that you can try mattresses sold online. Not really true.
My boyfriend and I had a terrific experience buying a HelixMidnight Elite from Sleepare. We came just to take a look but Fazi was so amazing we did not have any reasons NOT to buy it. We also got bedding bundle with it as a part of Black friday sales, I am super thrilled!
I went to buy a mattress since I moved to NYC recently, and I needed a new mattress. This showroom was amazing, especially their staff. Very attentive, listened to all my needs, and carefully helped me select a perfect mattress for me. Special thanks to Fazi, who helped me figure out the best mattress. I never knew that my back was hurting because I did not select the best mattress that fit my needs.
This was my first experience of actually going to a mattress store. I usually order my mattress online. The moment I walked in and was browsing, Fazi came up to me, introduced herself, and asked if I needed any help. She gave me so many recommendations, and I had no idea selecting a perfect mattress for myself could be so entertaining. I end up buying the flat-top mattress. I would recommend this store and ask for Fazi she is the best.
Fazi was amazing! She made mattress shopping easy and stress-free by really listening to what I was looking for and offering expert advice. She’s super knowledgeable, and patient, and never pushed me toward anything I didn’t want. The store had a great selection, and I found the perfect mattress thanks to her help. Highly recommend visiting this store and working with Fazi!
I had an amazing experience at this mattress store, and it’s all thanks to Fazi! From the moment I walked in, she made me feel welcome and at ease. I wasn’t entirely sure what I was looking for, but Fazi took the time to ask the right questions and truly listen to my preferences. She guided me through all the options without rushing me, and I could tell she genuinely cared about helping me find the perfect mattress—not just making a sale.
I came to try Helix mattresses because I kept seeing them everywhere online. I am glad that this showroom has all of the most popular online brands because when I tried the Helix - I didn’t like it as much. I guess I am not a “pillow top” person, so I went with more “flat top” mattress without tufting and I love it! Fazi answered all 10000 questions I had and did not push me at all😍🥰
I came in to try out the Helix mattresses after seeing them everywhere online. I'm really glad I visited this showroom because they carry all the popular online brands, and it gave me the chance to try a few different options. After testing the Helix, I realized it wasn’t the right fit for me. I’m just not a fan of the pillow top feel, so I ended up choosing a more “flat top” mattress without the tufting—and I absolutely love it!Fazi was incredible throughout the whole process. She answered all my questions (and I had a ton of them!) without ever making me feel rushed or pressured. Her knowledge and patience really made a difference, and she made the whole experience fun. I truly appreciated her time and expertise. Highly recommend working with her if you’re mattress shopping!
Dustin was very friendly and very knowledgeable on the beds and comfort levels. We picked a new bed within minutes after testing a few of his recommendations. I purchased a new cooling pillow as well- looking forward to getting a good night's sleep again.
Dustin is a good worker and a persuasive salesman!There’s a wide selection of mattresses, and the lighting is cozy. Great pillows and sheets to try, too.
Dustin was super helpful! He listened to my sleep needs and helped narrow down my choices quickly and easily. Who knew choosing a mattress could be so easy and efficient! Thanks!
Great store. Wonderful ambiance, good variety of high-end beds, and very friendly staff. Dustin is very personable — could probably sell you a bed of nails!!
Found this location due to a Google search. We really wanted to try out the Helix bed in person before purchasing. We walked in and Tanner greeted us. He was extremely helpful and made us feel very comfortable. He gave us plenty of space and time to try the different beds. We purchased the Helix tonight and look forward to its arrival!
Amazing Experience with Dustin and Tanner. They have been so patient and understanding. It’s a hidden gem and way better than any other mattress place we have been to. Thank you so much SleePare for being so amazing, kind and patient with us. Going to be recommending you guys to family and friends. You guys are awesome!!!! Thank you so much . And Dustin, thank you so much for helping us with a smooth checkout.
We walked in from doing research online and saw they carried Winkbeds. Dustin was helpful and directed us to a Helix mattress with all of our issues(bad hips & and back). Can't wait til our new bed arrives!
My husband and I had an excellent experience shopping for our mattress at SleePare! Tanner was so knowledgeable about all the different varieties and gave us great recommendations. He also gave us time to try out different beds so that we didn't feel pressured and gave us space to discuss our options. My husband ultimately decided to purchase the Winkbed. Thank you for a wonderful experience!
Tanner did such a great job steering us to the right options based on our sleep needs. He ultimately gave us the time and space to settle on exactly what we wanted. Great purchase experience, thank you!
Superb customer service and quality of mattresses at SleePare!! Tanner was incredibely useful, patient, and on point with his guidance on which mattress would be best for me. This is a place where you have the time, comfort, and support to try multiple mattresses and make the most informed decision as to what you really need. In addition, after purchasing my mattress, I had to change the size from King to Queen. Tanner took care of this process in a few minutes, again delivering an excellent customer service. Highly recommend this place!
Great experience at SleePare. Tanner and the other members of the team were extremely helpful and patient. I never imagined selected a mattress could be so difficult, but the SleePare experts made a huge difference.
We shopped around online for an extremely long time before coming into this store. When we did, we had an idea of what we wanted and Tanner helped us by giving us feedback on our thoughts, providing a lot of personal preference as well as addressing a lot of concerns we had. We were really frustrated that every store we went to, as soon as they realized we were actively and aggressively looking for a new mattress associates would be breathing down our necks the whole time. Tanner was extremely helpful in providing us all the info without being overbearing, and also went above and beyond to help us secure a deal we were happy with outside of his normal working hours as well. (Also one of the only stores that just emailed us the info we needed without requiring an email subscription or annoying automated follow up emails 🙏🏼)Thank you Tanner for all the help! 😊
This business model is great - takes the mystery out of online mattress shopping. Friendly staff (Tanner), very knowledgeable and helpful, and overall everything was very smooth!
We highly recommend working with Tanner at Tyson's SleePare to find the best fit for your next mattress - excellent product knowledge and customer service. Moreover, my lower back pain and limb numbness are no longer due to our new mattress!!!
The only mattress shopping experience I’d ever consider doing again! They were nice, answered all of our questions and let us try literally every bed. Tanner was great!
Tanner was great! Knowledge, helpful, and zero hard sales tactics. A totally different—and better— experience than other mattress stores. And they carry newer brands that are hard to try elsewhere. Don’t let the industrial, kind of uninviting storefront fool you— a great place to buy a mattress.
I highly recommend to visit this store, recently we purchased a mattress, and we couldn't be happier with the product and the customer service! The mattress is super comfortable, excellent quality, making our sleep so much better. The customer service was outstanding, Tanner give us a friendly, helpful, attentive and no pressure attention, Thank´s a lot!
It was so nice to be able to try different mattresses all in one place. We bought two and love both. Tanner was very knowledgeable and easy to work with.
Tanner really helped get me over the finish line on which mattress I wanted to get. Had particular specifics on lumbar support and he really helped a lot. Appreciate everyone here and the atmosphere was great.
Setaeeh provided me with an excellent experience. They were thorough and knowledgeable, taking my feedback and preferences into account. I found a mattress that is both firm and comfortable. I am looking forward to my first night’s sleep on my new mattress.
Really great experience. The customer service is amazing and insightful for someone who doesn’t know much about mattress's. Thank you for all your help with understanding our mattress options.
Came in on a Thursday to look for a new mattress and was greeted by Setareh. She was very knowledgeable about the avocados and helix brands and gave us valuable information regarding the warranties, manufacturing time, and sleep style of each mattress we tried. This is a new location on Olympic Blvd. Was a bit confused on parking but later found an underground lot next to the building. Because it’s a new building there was few signage so we had to walk around until we found it.
Very thorough walkthrough of the space, our sales rep was very informative and patient in our decision making. Never felt rushed! Great selection of mattresses for everyone!
We wanted to test the Wink mattresses in person and SleePare was the most convenient for us. When we got there Dray showed us what we were looking for and comparable options we hadn’t considered. He made sure we took our time laying down on each option to properly gauge the best mattress for us. Definitely a smooth and relaxed customer experience.
Dre was so awesome! Highly recommend coming here and learning which mattress suits you. They gave me an incredible price and worked with my needs. Decision made in less than hour!
Dray @ Sleepare is an awesome salesperson. He assisted me in purchasing not one but TWO mattresses today! I wouldn’t go anywhere else to buy a mattress. This is my second time buying from Dray. My first purchase was a king Puffy Royal and this time I bought two new king Wink mattresses. it is always a pleasure buying from Dray.
I loved the experience at SleePare! The sales staff let me take my time trying different brands unlike a couple of the big chain stores I visited that rushed me into the process
I had a great experience today with Dray here at the SleepPare. He show me mattresses and helped me decide which would be best for me! I was approved for what I wanted and was on my way. Dray has a great personality and wonderful to work with! Thanks for all your help!
SleePare has THE BEST customer service. The knowledge of their inventory is thorough and I never felt pressured or pushed to make a purchase, I only felt encouraged to find the right mattress for me. Setareh is personable, helpful and made sure we got a great deal on our purchase. Highly recommend SleePare!
I was a walk-in on Black Friday and was pleasantly surprised by how easily I was accommodated. They were busy but I was helped right away. Dray was helpful, honest and easy going. He gave me all the information I needed while giving me the space and time I needed to make my decision. I’m very happy with my purchase. Would recommend!
I am satisfied with my purchase because there are many types of mattresses, so I don't have to go to many places. There are many selection and Dray helped me choose a mattress that fits my budget according to my needs. I highly recommend I purchased dreamcloud mattress and I am very satisfied with it
Dray was awesome. Very knowledgeable and friendly. He took the time to make sure my wife and I got the exact mattress we were looking for. This location was a bit of a drive for me, but my experience here was definitely worth it.
Tumaris is amazing! He helped us so much, and I highly recommend him. If you need anything related to furniture or mattresses, he’s the person to reach out to!
Had a great experience at the Sleepare showroom a couple months ago! Tumi was super helpful and made finding the perfect mattress so easy. Highly recommend both the store and her service
I had an incredible experience at the Sleepare showroom past month! The store is beautifully set up, making it easy to explore all the mattress options. Tumi, who assisted me, was absolutely amazing. She is knowledgeable, patient, and genuinely cares about helping customers find the perfect mattress. She took the time to answer all my questions and made the entire process smooth and enjoyable. If you’re looking for great products and exceptional service, I highly recommend Sleepare. Thank you for making mattress shopping a breeze!
Hace dos meses visite el lugar y me atendieron muy bien y quede muy satisfecho y agusto con la cama que me recomendaron plano muchas gracias por el buen servicio era justo lo que necesitaba, y lo que mi esposa andaba buscando muchas gracias a Tumi por habernos atendido muy bien
Tumi at Sleepare provided an exceptional experience! She was knowledgeable, patient, and made the mattress selection process seamless. Me and my wife purchased almost a year ago helix twilight luxe very happy with it thanks sleepare and Tumi
An amazing variety of mattresses online! Tumi helped me find the best matress for my needs! She was paitent and very knwolagable.I recommend this place!
Sleeparw showroom is awesome, they have all online mattresses to try in person. Store is very huge and staff is very knowledgeble, thanks Tumi for assisting i did a purchase 2 month ago nd very happy with the choice, highly recommend Sleepare :)
The Sleepare showroom is fantastic! It’s well-organized, with a great selection of mattresses to try. Tumi is knowledgeable, and truly focused on helping you find the perfect fit. A great shopping experience.
Tumi at Sleepare was absolutely amazing! My partner and I came in to try the Helix mattresses, and she helped us find the perfect fit—the Helix Midnight Elite. Her expertise and friendly approach made the experience enjoyable and stress-free. Highly recommend visiting Tumi for anyone mattress shopping!
Tumaris is a true professional who genuinely cares about the quality of her work. Her efforts did not go unnoticed, and I deeply appreciate her positive attitude and willingness to take the extra step to ensure my satisfaction.
I want to express my gratitude and admiration for the exceptional service provided by Tumaris. Her professionalism, expertise, and willingness to go above and beyond made a significant positive impact on my experience. Thank you!!!
Great experience! A huge thank you to Dray for helping us find the perfect mattress. Their knowledge and patience made the experience enjoyable and stress-free.
We just bought our new mattress after searching for a while for a very firm Asian style mattress! Dray was incredibly helpful, providing insights and invaluable tips on choose the right mattress.
Setareh and Dray where super knowledgeable in their products. My wife and I are side sleepers and needed a med firm mattress. We ended up taking advantage of the black friday discount and financing to purchase our PLANK mattress!
We were able to easily set an appointment online. When we arrived Tumi gave us plenty of recommendations and helped us narrow down a choice. We took our time and found the perfect mattress. She also recommended a great pillow too.
Tumi was really great. She showed us around and was honest with answering our questions. She wasn't pushy like a typical salesperson and made our whole experience enjoyable.100% would recommend.
Nigora is amazing. She helped me find the perfect pillow and mattress to sleep soundly.Completely recommend this shop and the friendly and super professional staff.
I loved my experience at SleePare. Nigora helped us out and found the perfect mattress for us. She is super knowledgeable. They have a lot of selections and great brands. I highly recommend coming here.
The service was amazing , we found a great mattress for an incredible price . Thank you for the help finding our mattress.I highly recommend this place
Very cool to be able to see so many new on-line mattresses. They are affordable and of high quality. Really takes the risk out of just buying one without being able to at least lay on it!
This place is awesome! Nigora was extremely helpful in the process of choosing the perfect mattress for my recent move. Not only did they have a wide selection of mattresses, but the prices were too good pass on. Highly recommend to check this place out.
Had a really great experience at this store, was able to try a mattress brand that wasn’t able to try anywhere else, and they gave me the best possible price.
I love the place is very nice staff and explain with all the Knowledge about the best option and help safe your pocket with discounts, thank you so much for make the difference.
I was able to try different mattresses and I was not pressured to make a purchase. The store manager was very helpful. I would recommend this store to anyone looking for a mattress.
Sleepare has a great selection of online mattresses you can try out. They are very professional and helpful in finding the best deals. Nigora helped us out, she was fantastic!
Nigora was very kind, professional and helpful in allowing us to try out several of the mattresses in store. She took her time in finding us the best deal possible.
Hello my name is Joy. I had the most amazing experience and day with Dvir at Miami SleePare. Dvir provided EXCELLENT customer service skills as well as thorough knowledge of ALL the mattresses available in the showroom. I'm so pleased and impressed with his demeanor and etiquette. Well done Dvir! Kudos to his father, Shanir for rearing such a great son in the mattress business. Hence, i bought a mattress that suits my personal needs. Athletic build, back and side sleeper with mid to low back musculoskeletal pain. MLILY ChiroPro is the way to go! Looking forward to pain free restful nights in Buffalo, NY. Thank you again, Dvir and Shanir. Warmest regards, Joy
I loved this store. The service was amazing since we first walked in. Super helpful and the prices very attractive.Purchased two mattresses and will definitely come back to finish furnishing our other two rooms.
Nigora was fantastic to work with. Glad I found this location as it really helped to narrow down the best option for me. Zero pressure sales tactics, allowed me to take as much time as needed. Thank you!
All I can say about SleePare, is that it is AMAZING!!! Nigora is the sweetest ever, super helpful and knowledgeable. I will return for more purchases!!!Thank you!! 🤩
sleepare a store selling great beds and mattresses with excellent service dvir and Nigora, excellent quality of mattresses and pillows very chic and very comfortable and great designer beds
I was happy I came here. After doing hours of research, reading through threads on reddit, and watching YouTube videos on which mattress would suit my needs, I realized something. Regardless of who says what about any mattress, you won't know if you're going to like it until you TRY it yourself! Luckily I found SleePare in a forum discussion. I tried many of the big brands of hybrid beds and I actually went with the first recommendation. Thank you SleePare!
I went into Sleepare and had a good experience trying out mattresses and pillows. A store that will let you try out mattresses that you can only buy on line is truly inspired. I had a good experience with Nigora in Miami. She was very easy to work with. She explained that I had 100 days to try out the bed at home.Nigora let me to try out mattresses while she helped another couple.In most chain mattress stores they lead you around and it is hard to be distracted from the actual experience of lying on the bed.I have not received the bed yet and I will look forward to the delivery. It cost $285 to get white glove delivery and to remove my mattress. The delivery went well and was timely. The delivery people were speedy and efficient.Unfortunately the Malouf pillow that I bought that day became very soft after an hour and flattened to the point that it was pretty useless. It was a $90 loss...a Malouf pillow Shoulder Zoned Dough pillow. IT seemed to aggravate my TMJ and my neck was quite sore. Since Sleepare does not accept open pillows I cannot return mine. I wish I had bought it from Amazon or even directly from Malouf who will accept a used pillow. I liked the pillow at the store so much that I was not concerned. I got burned. Consumer Reports ranked this pillow fairly mid range. They stated that it flattens over time. Basically it will not hold up for very long. If you want to try this pillow buy it from a vendor with a more flexible return policy. It is really lacking in resilience.Hopefully the bed will work out. You do have 100 days to return it. Pick up costs $100 according to the website. I will update this review as my experience continues. All in all I am impressed by some things but I think that Sleepare should stand behind ALL of the products it sells, not just mattresses.
Amazing service.Nigora helped so much with finding a mattress that fits my sleeping style. Fast shipping included which made our moving process so much easier. Highly recommend anyone looking to try out any of the online mattress brands too since the store had an amazing selection. Thanks!
My experience at Sleepare was fantastic. I came into the experience not knowing too much about what i wanted but Nigor was educated on the subject and made my decision easy. The whole process was seamless and recommend to anyone looking for a new mattress.
Nigora was incredibly helpful at SleePare Miami. She listened to my needs and guided me to the perfect product. Her friendly and knowledgeable approach made the experience seamless. Highly recommend her!
Dave was very patient and informative. Even offered us water. My husband and I had a great experience trying out the different mattresses! We highly recommend sleepare.
The customer service was above and beyond. Shanir is the perfect example of what great customer service should always be. The place was very clean and welcoming.
Awesome experience shopping for a mattress. Sean was very pleasant, knowledgeable, and easy to work with. It was a relaxing environment without high pressure sales. Fingers crossed that I like the mattress as much as the buying experience.
I had an amazing experience at SleePare. Sean was very helpful and attentive. He answered every question I had and helped me find the perfect mattress.
The service was very good. We signed up for an appointment on-line and promptly received a confirmation. When we got to the store, the salesperson (Tyler) was ready and well prepared (clearly having read what we were interested in). He added some suggestions to the models we were considering, which turned out to be helpful and in fact led to the model we were most interested in and hadn't been considering. At no time was there any pressure from Tyler.The reason for the 4 star review (vs the 5 star rating that Tyler definitely deserves) is that the info on the specific beds we were testing could have been more complete/easier to find. For example, for a model that had multiple available firmness levels, it wasn't apparent to us what firmness level the specific bed we were testing was. Similarly, it wasn't apparent if the specific bed we were testing had any of the optional features.Overall though, a very good experience at this store.
My first time shopping for a mattress and my experience with gaining information on different mattresses and their features was wonderful thanks to Sean! There are multiple different mattress brands, and Sean did a small interview to determine the different brands that work well for both my boyfriend and I. Service was great, and information was helpful for our future mattress needs.
Sean was very helpful in suggesting mattresses for me to try. Being a side sleeper means that softer mattresses are better. I'm coming back soon to make a decision
The atmosphere in the store is very cozy, and we were impressed with how many different mattresses they had. If you’re looking to test out different online brands, this is certainly the place. They also don’t hover over you obnoxiously like Mattress Firm. They let you just test the mattresses. I wish we had started here, because we really hated mattress shopping at other places. Sean helped us out and was so friendly and knowledgeable.
We are in the market for a mattress and wanted to see online mattresses in person and this was perfect! Sean was very knowledgeable and proactive to help us find the perfect fit. Thanks!
The salesperson, Sean, was very knowledgeable about the selection of mattresses and gave me as much time as I needed to make a decision for the purchase I made.
Sean was great. Our first time shopping for mattresses and he was very informative and took his time to explain the details. He was happy answering all of our questions despite our lack of knowledge. He gave us enough time to discuss amongst ourselves so we didn’t feel any pressure as well!Thank you Sean for your time!
Sleepare is the best, as someone with chronic back pain and migraines and the mattresses sold by SleePare have helped immensely with that. These mattresses are way better than the ones at the local brick and mortar stores. Come here you won’t regret it
Bought a new mattress from this place, very nice people to work with and talk to. I was very happy to see we could try out mattress brands that were mainly online before committing
Had a very nice experience at SleePare, workers were very attentive and helpful; they answered any and all questions we had and made sure everything went smoothly. Definitely will be recommending this place to others!
Sean at Sleepare was so helpful during our mattress shopping experience. The showroom has a great selection. They have shoe covers and pillow protectors as well, so you know you aren’t touching everyone’s germs.
Great customer facing side. They’re very patient with any questions you may have, even going so far as to jump on the bed to demonstrate its motion transfer!
Sean was very thorough in making sure we were selecting the best products for our family. He was very knowledgeable about every brand and the materials. The store has a beautiful layout and is very relaxing. A very nice pleasant shopping experience.
Great experience. Looked online for lots of options and to be able to compare saved time and any returns on getting the right mattress. Highly recommended.
really nice selection of mattresses! salesperson was knowledgeable and friendly without being pushy. definitely would recommend this place over a traditional mattress store
Nicely appointed place. Knowledgable staff that was not at all pushy. Very good experience. Feel like I got a good deal on the mattress we purchased, and got some freebies thrown in.
We came in were immediately greeted by Kirsten for our appointment. She gave us great insight and allowed us time to test various mattresses. It was a fabulous experience.
Kirsten was so helpful and knowledgeable! She gave us selections based on our preferences and sleeping positions then we tried them all out multiple times. Overall we had a great experience at SleePare!
It's hard blind-buying mattresses online, so I love that SleePare is in the neighborhood! During my visit, Brenda was welcoming and informative. She accommodated my preferences as a back and side-sleeper and let me settle into each option to find out what suited me best.Once I decided on a mattress, she clarified the warranty, shipping, and financing options. I greatly appreciated the transparency. The entire experience was stress-free and enjoyable, thanks to her guidance. Thank you, SleePare Team!
The best mattress shopping experience. Aidin the rep was highly knowledgeable. He let us take all the time needed to make a decision. The store had lots of options usually not found in other big box mattress stores too.
Aidin and Brenda greeted us immediately upon walking in. Aidin asked what we were looking for then gave us some suggestions as we browsed the storeroom. He was super knowledgeable about all of the beds. He listened to what our concerns were from our old mattresses and made excellent recommendations to improve our sleep experience.We couldn’t be happier with our purchase! We plan to order a second bed for our guest room now too!
We had the best experience at Sleepare with Aidin! He’s so knowledgeable and helpful. He didn’t rush us at all and I really felt like he gave us very unbiased information which is so appreciated. We came in looking for something specific and left with the most exquisite bed🩷 can’t recommend this showroom or Aidin enough!! Such a large selection and with it all being in the same place it saved us a full day of running around to 5 different places
Best salesman ever, Aidin was able to answer any and all questions I had. He made the process smooth and stress free. Thank you Sleepare and of course Aidin for the amazing bed.
Had the best and easiest experience at SleePare today. Aiden was super helpful and kind. He answered all of our questions and helped us make a decision that we feel confident in. Highly recommend stopping in if you need a mattress!
We had a great experience working with Aiden to purchase a new mattress and bed frame. He introduced us to brands we hadn’t heard of and ending up liking far more than the ones we came to try it. Aiden is a master of balancing information with space and gave us all the time we needed to go back and forth and try mattresses over and over. His patience and obvious expertise made the process better than we expected! We ended up buying a mattress they had in the back and Aiden and the Sleepare staff made it easy for us to send a Taskrabbit the next day to pick up our purchase without us needing to be on site. Great experience!
Best mattress store in Chicago! Aiden was very helpful, informative and not pushy. We will be coming back here when it’s time to buy beds for the kids. 10/10 experience and very happy this store is here to be able to try out the most popular online mattresses.
Aidin was amazing!! Needed a replacement fast and didn’t really know where to start- he guided us through the whole process and answered our many questions and was so patient as we found the right fit for us.Shipping took about 15 business days from the date of purchase, so just a heads up, would definitely recommend talking to staff about current/average shipping times for awareness/planning. When we reached out to inquire on timeline and such, after about 10 business days, the customer service team did step in to make inquiries to try to speed the process along, and Aiden went out of his way to make situation right.
We had a great experience - very knowledgeable and helpful to find the right mattress for us. They even got us an open box deal that we wouldn’t have gotten online. Very happy with the experience!
Had a great experience here. Quickly helped and given lots of good info about the mattresses we were trying without any pressure. We were helped by Aidin, and found our way to a good deal on a new mattress that we’re super happy with! Good mix of mattresses in store: Nectar, Leesa, Helix, Brooklyn, etc.I recommend it!
Such a great place to shop for a mattress! They have a really good selection to choose from and a great staff. Aidin was super helpful and really great to work with! Highly recommend!!
Great experience tonight with Aidin! Ended up with a Helix for ourselves and a Brooklyn Bedding for our guest room. No pressure, great advice and product info. So pleased with service, selection and pricing!
Kristen and the team were incredibly helpful and I really appreciated all of their expertise and knowledge around the various mattress brands.I really appreciate all of the support and patience in navigating a mattress purchase!
Wonderful selection with amazing staff and very clean environment that manages to be both professional and cozy. Aidin & Brenda were both very helpful and kind. Aidin found us an unbelievable deal within our budget. Couldn’t be happier with our purchase!
Brenda made the experience of testing mattresses very easy and stress-free. She was very helpful and a great communicator. We had a wonderful experience at SleePare and would recommend it to friends and family searching for their next mattress.
Extremely knowledgeable staff who listened carefully and made well-aligned suggestions. They were very patient and answered all of our questions…even though we sometimes asked the same thing twice!
My husband and I have been looking for a new mattress and were lucky enough to find SleePare. We went to a few stores on our search for the perfect mattress and SleePare was head and shoulders above the rest. The employees were knowledgable, listened to what we were looking for, and helped us find the perfect mattress to meet our needs. They did this without being salesy at all. I highly recommend them.
I went into Sleepare with my heart set on trying a mattress that has great reviews online and was on sale for Black Friday. Sleepare honors the online price. I don’t trust ordering a mattress online without testing it out, given I have a slew of back problems. Kristina listened to all of my wants and needs,and actually steered me towards a different mattress based on what I told her. The mattress she sold me was at the same price point as the one I thought I would be purchasing so there was no hassling or her trying to upsell my purchase . I had a great experience, and can’t wait to get my new mattresses. Thank you, Kristina!
Been wanting to try out the online beds in person so I was happy to find that this store existed. They were very helpful in finding something that was supportive but not too firm. Would recommend!
So helpful, knowledgeable and didn’t rush us at all (despite coming in only a short while to closing time)! Kiersten was fantastically helpful and got us just what we needed. She didn’t even blink at my MANY questions, and always had an answer or suggestion. Can’t wait for our new bed to arrive!
We just purchased a mattress from SleePare, and we couldn’t be happier with the whole experience. Mattresses are just one of those things that you really need to try in person, so we were happy to learn that SleePare carries pretty much most of the popular online brands for you to try. The store is very neat, modern, and customer service was amazing. We were assisted by Kirsten who was supremely helpful, never pushy, and very welcoming. Would definitely come back in like 10 years when we need to replace our mattress again, lol.
Brenda and Kirsten are a dynamic duo! Incredibly helpful, friendly, and knowledgeable, but happy to give you all the time and space you need to test the many fabulous options so you can confidently make your decision. So relieved to not have to deal with pushy salespeople because if there’s one thing you want to feel when mattress shopping, it’s relaxed! Thank you SleePare!
Great experience and very knowledgeable help in purchasing our mattress, and we thank Kirsten, for the help she gave us, and we're very happy with our new mattresses.