10 Best Stores to Buy Mattresses in Norfolk, VA

by SleePare -
10 Best Stores to Buy Mattresses in Norfolk, VA

Norfolk is a diverse and busy city. You can take advantage of its exciting night life, enjoy its unique downtown area or explore its many historical locations. It is also well known for its beaches and Chesapeake Bay access.

Norfolk is such a busy city that rest is essential. Therefore, it should come as no surprise that there are many stores in the Norfolk area devoted to mattress sales. Not all of them offer the same shopping experiences or access to the same brands or types of mattresses.

To help you decide where to mattress shop in the Norfolk area, we have compiled the following top 10 mattress stores list. Our list takes into account multiple factors, including mattress variety and quality. Sales experiences, delivery procedures and after-sale services are also factored in. But before you read our list you need to understand why physically shopping in a mattress store is important.

Buying a Mattress in Norfolk, VA – In-Store Vs. Online

You have two options, when it comes to buying a new mattress. The first is to purchase one online. The second is to visit a local store with mattresses for sale. The former option may seem more appealing. You can shop online at any time you wish without traveling, or even getting dressed.

Online shopping also provides you with the opportunity to compare many different mattresses. You can get to know their features and even compare prices from multiple retailers. Online reviews are even available to give you insights into the popularity of each model.

The problem with online mattress shopping is no two people are alike. Nor are any two sets of mattress needs. For example, your body type has a large impact on the type of mattress you may need. The same is true of your common sleep positions and many other factors.

When you actually visit a local mattress store you can try mattresses for yourself. You can also receive informed counseling about which mattress to choose from trained staff members. Therefore, you can be sure the mattress you are picking is comfortable for you.

When you select a mattress in person you minimize the chance of being disappointed or having to deal with return processes. Since purchasing a mattress in person streamlines the process, let’s examine the top Norfolk, VA mattress stores you can visit.

Best Mattress stores in Norfolk, VA – Our Picks

Store NameHeadquarters LocationNorfolk Store LocationBBB RatingSatisfaction
(Excellent, Good, Bad)
Website
Mattress Outlet of Virginia BeachN/A6500 E Virginia Beach Blvd
Norfolk, VA 23502
A+Good
Visit Website
Mattress Firm Ghent10201 Main St, Houston, TX 77025-5229300 W 21st St, Norfolk, VA 23517C+Good
Visit Website
The Dump Luxe Furniture Outlet5324 Virginia Beach Blvd, Virginia Beach, Virginia 23462801 N Military Hwy
Norfolk, VA 23502
A+Fair
Visit Website
Paramount Sleep Company1112 Kingwood Ave, Norfolk, VA 235021112 Kingwood Ave, Norfolk, VA 23502N/AExcellent
Visit Website
The Original Mattress Factory4930 State Road
Cleveland, OH 44134
144 E Little Creek Rd
Norfolk, VA 23505
A+Excellent
Visit Website
Wayne’s Home2420 E Little Creek Rd, Norfolk, VA 235182420 E Little Creek Rd, Norfolk, VA 23518N/AFair
Visit Website
Stanley’s Home Furnishings and Sleep Shop200 N Hamilton St High Point, NC 27260755 Church St, Norfolk, VA 23510

6542 E. Virginia Beach Blvd.
Norfolk, VA 23502
A+Excellent
Visit Website
Virginia Furniture Company2308 Granby St
Norfolk, VA 23517
745 Granby St
Norfolk, VA 23510
N/AExcellent
Visit Website
CozyPure – Organic Comfort Zone2308 Granby St
Norfolk, VA 23517
2308 Granby St
Norfolk, VA 23517
A+Good
Visit Website
American Freight Furniture and Mattress680 Sunbury Rd, Delaware, OH 43015-95556359 East Virginia Beach Blvd.
Norfolk, VA
A+Fair
Visit Website

Review of the 10 Best Mattress Stores in Norfolk, VA

1. Mattress Outlet of Virginia Beach

Mattress Outlet offers factory-direct prices on quality mattresses. It does so by sourcing North Carolina and Virginia mattresses from top craftsmen and vendors.

The Mattress Outlet location is not as aesthetically appealing as many other mattress stores in Norfolk. However, it makes up for its lack of aesthetic appeal with excellent sales staff and low mattress prices.

At Mattress Outlet, you can explore the many offerings, which include bed frames and mattresses. Hybrid and foam mattresses are available.

The Mattress Outlet staff can help you find the mattress that will give you the best results at the ” rel=”noopener” target=”_blank”>price you desire. They are well-versed in mattress components and features.

When you purchase a mattress at Mattress Outlet you select your preferred option for taking possession of it. You can pick it up yourself or have it shipped to your home. Shipping options are same day or next day delivery.

One notable issue with shopping at Mattress Outlet is each vendor has its own return policy. Therefore, you need to be clear about the return policy for the mattress you select before the sale is finalized.

Popular Brands:N/A
Mattress Types:Memory foam, Hybrid
Top Praises:

Provides good value for the cost.

Sales staff is knowledgeable.

Provides same day mattress delivery.

Top Complaints:

No brand name mattresses provided.

Return policy confusion occurs frequently.

2. Mattress Firm Ghent

Mattress Firm is based in Houston, TX. It is a well-established mattress store chain that has existed for approximately three decades. However, Mattress Firm Ghent serving the Norfolk area did not open until 2010.

Mattress Firm Ghent is open daily, including on weekends. It is a well-lit, organized store with a large assortment of sleep accessories and mattresses on display.

At Mattress Firm, you can try mattresses before buying one. There are also plenty of bed frames and pillows from which to pick. The trained staff can help you narrow down the seemingly endless options. They can answer any questions you may have about the products you try.

When you purchase a mattress from Mattress Firm you can select same day or next day delivery. Full-service red carpet delivery is provided, if desired. However, rescheduling requirements have been reported by some customers due to missed delivery times.

Any mattress you purchase at Mattress Firm comes with two 120-day guarantees. One in a low price guarantee. The other is an in-home sleep trial. Therefore, you can rest secure in the knowledge that your purchase is protected.

Popular Brands:Serta, Simmons Beautyrest, Sleepy’s, tulo, Purple, 12 Park
Mattress Types:Gel Memory Foam, Memory Foam, Innerspring, Hybrid
Top Praises:

Wide range of mattresses available.

Well-kept showroom.

Friendly, experienced staff.

Provides low price guarantee and 120-night sleep trial.

Top Complaints:

Frequent delivery problems reported.

3. The Dump Luxe Furniture Outlet

Affectionately known to locals as “The Dump,” Dump Luxe Furniture Outlet offers luxury furnishings at discount rates. Those furnishings include rugs, mattresses and other household items.

The store’s name is derived from its purpose. It is where luxury furniture makers “dump” overstock items. It is also home to closeouts, prototypes and samples of all sorts. For that reason, you can purchase items at Dump Luxe at deep discounts.

The Dump restocks its goods for most of the week. Therefore, it is only open to shoppers Friday through Sunday weekly. That policy also helps to reduce operational costs so the company can pass more savings on to its customers.

There are many types of mattresses on display at the store. Home delivery and in-store pickup options are both provided.

The Dump has a 30-day exchange policy. It also provides 120 days in which you can trade your product in for one that is similar, if it is uncomfortable. However, returns for other reasons are not accepted.

The Dump is known for poor after-sales service. Many customers have reported difficulty getting service assistance at all. Therefore, you must be mindful that issues may not be easy to resolve.

Popular Brands:Simmons Beautyrest, Serta, Symbol, Sleep Designs
Mattress Types:Innerspring, Latex, Memory foam, Gel
Top Praises:

Provides luxury products at discount rates.

Offers a 120-day comfort trial.

Top Complaints:

Only open three days per week.

Customers report difficulties making returns.

After-sale customer service is lacking.

4. Paramount Sleep Company

Paramount Sleep Company is a family-owned store based in Norfolk. It has been serving the Norfolk area for 80 years and is currently operated by the third generation of the family.

At Paramount Sleep Company, you can find several mattress brands on display. They are all produced in the United States and come in a variety of sizes. The company also offers mattresses of varying costs to accommodate the financial needs of all customers.

Paramount Sleep Company has a reputation in Norfolk for fantastic customer service. It is also known for providing top-quality mattresses with high durability. The sales staff is constantly on hand to support your search for the perfect mattress for your home.

When you purchase a Paramount Sleep Company mattress, you receive a warranty lasting up to 20 years. The warranty protects against material or workmanship-related mattress defects. Under the warranty, you do not pay for approved repairs or replacements.

Popular Brands:Paramount Sleep
Mattress Types:Innerspring, Latex, Memory foam
Top Praises:

BBB accredited.

Offers many quality mattresses.

Provides mattresses made in the United States.

Provides a non-prorated warranty plan.

Top Complaints:

Closed on weekends.

5. The Original Mattress Factory

The Original Mattress Factory is a mattress retailer that also manufactures the mattresses sold on the premises. The company offers mattresses at low prices for that reason.

Each of the mattresses sold at the Norfolk factory is produced in nearby Maplewood. The access to the nearby factory also allows the company to accept custom orders. Therefore, you can purchase a mattress of any size at OMF. That includes a custom mattress for someplace other than your home, such as a boat or camper.

The OMF store is staffed with employees who are experts in their field. They can help you enjoy an inviting and productive mattress buying experience. The delivery policies of OMF are also exceptional. You can schedule a block of time during which your mattress is delivered. The delivery service also includes setup and, if desired, removal of the previous mattress. However, OMF does not make Sunday deliveries, and there is a charge for old mattress removal.

You cannot return a mattress to OMF. However, there is a comfort policy honored for 365 days after delivery. The policy allows you to purchase a different mattress at 25 percent of the cost if you feel the original mattress is uncomfortable within that first year of ownership.

Popular Brands:The Original Mattress Factory
Mattress Types:Innerspring, Latex
Top Praises:

Accredited by the BBB.

Provides quality mattresses with a good value.

Provides custom mattresses.

Staff is experienced and knowledgeable.

Delivery service is good.

Top Complaints:

Exchanges and returns are not permitted.

No Sunday delivery provided.

No same day or next day delivery provided.

6. Wayne’s Home

The family-owned Wayne’s Home offers several brands of mattresses and a variety of other home furnishings. Each of the home goods offered are sold at prices that are competitive with other local furnishing stores.

Wayne’s Home is a liquidation store. Therefore, it stocks limited supplies at any given time. Mattresses and other furnishing are available only while supplies last. While you are at Wayne’s, you can test each mattress you are considering purchasing. The experts sales staff can assist you by providing facts about each model.

Discounts and promotions are often provided on furnishings sold at Wayne’s Home. Those deals are often advertised on the company’s Facebook page and website.

Same day and next day delivery services are available at Wayne’s for some areas. However, a fee is charged for those services. The delivery staff has a reputation for excellence.

Popular Brands:Paramount Sleep, Beautyrest, Spring Air
Mattress Types:Hybrid, Innerspring
Top Praises:

Provides fantastic customer service.

Offers multiple discounts and deals.

Same day and next day delivery provided.

Top Complaints:

Items advertised are not always in stock.

7. Stanley’s Home Furnishings and Sleep Shop

For 25 years, Stanley’s Home Furnishings has been offering affordable quality furnishings to its customers.

Stanley’s is a large store offering several top mattress and furniture brands for sale. The store is kept well-lit, organized and inviting.

The sales staff at Stanley’s has gained a reputation for excellence. Staff members are experts in mattresses and can gently guide you as you browse through the available stock.

Stanley’s offers flat rate delivery to northeastern North Carolina, the Eastern Shore and the Hampton Roads cities. Therefore, you can save money by purchasing multiple home furnishings along with your new mattress. However, delivery times are sometimes missed, according to customers.

Stanley’s also frequently offers deals and coupons on its Facebook page. Taking advantage of those deals can help you save additional money on the already competitive costs of the furnishings you order.

Popular Brands:Ashley, Corinthian, Serta, Simmons
Mattress Types:Memory foam, foam, Hybrid, Innerspring
Top Praises:

Excellent discounts provided frequently.

Friendly, helpful staff.

Provides flat rate delivery.

Top Complaints:

Delivery delays are common.

8. Virginia Furniture Company

Virginia Furniture Company has a convenient location in the center of Norfolk. It has been in operation for almost 75 years. During that time, it has developed a loyal customer base and a reputation for providing excellent products, as well as customer service.

Virginia Furniture Company specializes in Sierra Sleep products. The family-operated company is run by the Labstains, who emphasize excellent customer service in their business. They are always on hand to answer questions and provide support during your mattress purchasing process.

Another benefit offered at Virginia Furniture Company is free setup and delivery in Norfolk, as well as Virginia Beach, Chesapeake, Hampton, Newport News, Suffolk and Portsmouth. Same day or next day delivery is available. Alternatively, you can opt to schedule a later delivery date according to your schedule openings.

At Virginia Furniture Company, you can request an exchange or replacement if any mistake or manufacturing defect is found. The company guarantees its products will meet descriptions and standards advertised.

Popular Brands:Sierra Sleep by Ashley
Mattress Types:Memory foam, Gel, Hybrid, Innerspring
Top Praises:

Known for excellent customer service.

Free Norfolk delivery and same or next day delivery available.

Excellent return and exchange policy.

Top Complaints:

Small mattress selection.

Closed on Sundays.

9. CozyPure – Organic Comfort Zone

CozyPure has been known for 25 years for its production of organic and eco-friendly products. Its large store is organized in an inviting, warm way perfect for testing mattresses that interest you. The store is located in Tidewater, which makes it easily accessible to local residents.

The CozyPure sales staff knows exactly how to help you learn about each mattress to make your selection easier. They can even offer advice on accessories to compliment the mattress you choose.

When most people think of luxury mattresses, they think of latex. That is why all CozyPure mattresses are constructed 100 percent from latex. It is a material that offers a lot of comfort while you sleep. However, if you have a latex allergy, you should not purchase such a mattress.

CozyPure takes a unique approach to mattress firmness. Since firmness needs change with time, it offers a free one-time firmness level change for your mattress. The company also offers free shipping. Optional white-glove delivery is available for a small fee.

Each CozyPure mattress has a 30-year limited warranty. However, the warranty coverage only protects you from manufacturer defects. Other damage is not covered.

Popular Brands:CozyPure
Mattress Types:Latex
Top Praises:

Offers quality mattress construction.

Provides a 30-year limited warranty on each mattress.

Offers lifetime comfort correction.

Provides free curbside delivery.

White-glove delivery is available for a small fee.

Top Complaints:

Mattresses all contain latex.

Customers report some issues when attempting returns.

No budget-friendly options provided.

10. American Freight Furniture and Mattress

American Freight Furniture and Mattress opened its doors in 1994. Since that time, its goal has been to provide affordable mattresses without sacrificing quality. There are more than 160 locations nationwide. Each one receives mattresses straight from manufacturers. The warehouse environment saves overhead costs and allows the company to sell mattresses to customers at lower rates.

AFFM offers a fair mattress selection. The sales staff can walk you through your mattress options in a friendly, unobtrusive way.

Same day delivery is supposedly offered by AFFM. However, customers report deliveries are often haphazard. Missing items and late deliveries are common. Customers also dislike the lack of a return policy. Mattresses may only be exchanged if they are found to have factory defects.

Popular Brands:Simmons Upholstery, NordicRest, Stewart & Hamilton
Mattress Types:Memory foam, Pillow top, Euro top
Top Praises:

Accredited by the BBB.

Offers affordable prices.

Sales staff is experienced and helpful.

Top Complaints:

Online in-store ordering is available.

No return policy is offered.

After-sale customer service is often unresponsive.

Delivery problems are common.

When you are not sleeping well at night, you mattress may be to blame. If so, take advantage of the information above to locate a mattress you can count on. A little careful shopping can help you find that ideal mattress within your budget in the Norfolk area and improve your quality of sleep.

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