Do I need an appointment to test the mattresses?

While its best to make an appointment for a more personalized experience, you are free to drop by the store at any time to test any of our mattresses

Can I book an after-hours appointment at your Boston showroom?

If you cannot come in during regular business hours, please call our showroom at to see if we can schedule an appointment during off hours.

Where can I find your mattress store near me?

SleePare Boston is located at 1 General Way, #80, Reading, MA 01867..

Can I test your mattresses in the Boston mattress store for free?

Yes. SleePare does not charge to visit our showroom and test products. Our dedicated Boston team works hard to help you find the best mattress. Once you finalize your selection, you can order online yourself, or with the assistance of our trained sales staff.

Is the Boston showroom kid or pet friendly?

SleePare welcomes children and pets on leashes.

Is your showroom ADA compliant?

Yes. Our showroom is wheelchair accessible and ADA compliant.

How can I return a mattress?

SleePare wants to make sure you got the best mattress match for yourself. This is why each one of our mattresses are backed with a 100 night or more (depending on brand policy) trial period for you to test out your mattress. You may exchange or return your mattress, once, within the set trial period time. If you wish to initiate a return you may contact our customer support team which will send you an exchange/return form to fill out. Upon filling out the form and submitting it, we will begin to process your return. Please make sure your form is received and submitted within the trial period.

I've bought the wrong mattress. Can I exchange it?

During your trial period, you can exchange your mattress once with any mattress offered in the Boston store. To exchange your mattress, please follow SleePare’s return policy procedure . In order to place an order for an exchanged mattress, customers are required to give a $500 returnable deposit. This payment will be refunded, minus/plus any cost difference between the original and exchanged mattress. Once an exchange has been made, the exchanged mattress will result in a final sale. Warranty still applies.

Do you offer Free shipping?

Yes, we offer free shipping nationwide.

Mattress Store Charlestown, MA

Name: Mattress Store
Brand: SleePare Boston
SKU: Mattress
Rating: 4.8 (17 reviews)

Best Mattress Store in Charlestown By Customer Reviews

Google Rating
4.7
Based on 76 reviews
SleePare Mattress Store Boston
4.7
Bill Filler
22:28 12 Mar 23
We had a very pleasant and enjoyable visit to SleePare in Reading! Super knowledgeable staff, clean and well organized showroom, low pressure and amazing inventory of all the top online beds to try out. And they beat the best price you can find online by $20 so there is no negotiating necessary - very streamlined process which was such a pleasure. Highly recommended!
Tom Hankins
12:40 05 Mar 23
This mattress store specializes in display of multiple on line vendors products. Allowed to see and try mattress before online purchase.
Lynn Ellen Williamson
17:46 24 Feb 23
Wonderful experience trying all the mattresses that you can only order online to see if you like them. Woman working there was wonderful and answered all our questions. Plus, got another $20 off the online price! Everyone even thinking about purchasing mattress online should go here first!
Abigail Johnson
19:48 20 Feb 23
Madina at SleePare was amazing. I had a vague idea of what I wanted, but honestly had more uncertainties than specifications. Madina asked me several questions about my sleep habits, back pain, etc. The very first mattress she had me lay on was The One. She encouraged me to try others, take my time, and lay on them for at least 5-10 minutes to be sure. She was so knowledgeable about various features, pros/cons of different brands, materials etc. On top of the President’s Day sale, Madina was able to offer me additional deep discounts on other accessories I wanted. And she did not try to upsell me or convince me to buy anything I didn’t already want. I pictured it taking hours for me to decide on and buy a bed, and I had decided and paid in less than 30 minutes from my arrival time, all within budget. It was a very comfortable, relaxed, friendly, and efficient experience. Highly recommend coming here to find your dream bed!
Pauli Stern
00:35 20 Feb 23
Madina was a terrific salesperson. She didn’t hover, but was available to answer any questions. She was also very knowledgeable about all of the mattresses in the store. We weren’t ready to make a decision today and never felt any pressure to do so.
susan knowles
21:42 17 Feb 23
Brianna was so helpful! She directed us to a better mattress than we were first interested in. This is a great place to try all the beds in a box
ELO
18:41 14 Feb 23
Great experience and Breanna was very helpful!
Jared Lancaster
18:46 13 Feb 23
BUYER BEWARE!! Definitely would not recommend this business. Brianna was an incompetent salesperson. Sold us the wrong bed frames, didn’t order an entire king set- mattress and adjustable base (adjustable base is not available but sold is the mattress anyway) .Company was a complete NIGHTMARE to work with when dealing with exchanges and returns. The company only allows for one bed return per household. After spending $10,000 on an order, received the WORST customer service I have ever experienced. Had to use google voice numbers to reach the company because they were dodging our calls though our personal #s.
Fiana Rodriguez
17:47 12 Feb 23
Great service by Brianna!
Sean Barrett
20:40 06 Feb 23
The staff is very knowledgeable and friendly. The atmosphere was exceptionally relaxed and comfortable, allowing me to get my questions answered clearly without it feeling like a pressured sales pitch. I was allowed plenty of time to assess the options at my own pace, which let me arrive at a decision I was confident in. I would have given a 5 star rating, except the space was undergoing repairs while I visited, so it wasn't quite as put together as I would have expected, but I was assured that it would be a short-lived situation. Even so, it was the best, most helpful mattress shopping experience I've experienced in my 50+ years.
Ilana Ransom Toeplitz
19:10 05 Feb 23
Awesome experience from start to finish. We spent hours here, never felt rushed, and everyone was so chill and knowledgeable. Where else can you try these mattresses before you commit!!
Sheila Clark
12:03 02 Feb 23
Great experience, make an appointment for the Reading location. Showroom had multiple manufacturers. It was good to compare. This location also carries Brooklyn Bedding. I purchased Sleep Number Rest for a guest room. It's heavenly! Waiting on arrival .
Jimmy Becker
20:01 29 Jan 23
Great experience... Sales person was knowledgeable and helpful. Well done
Lauren Donati
00:11 18 Jan 23
Having a place to test out mattresses I researched online was very helpful.
Ann Dillemuth
23:56 17 Jan 23
Great experience. Relaxing, comfortable atmosphere with dimmed lights and light music. Appreciated being asked to take shoes off to keep the beds and floor clean (and be more comfortable). A great selection of really comfortable beds to try out!
Mike Spikes
19:35 16 Jan 23
Christine MacDonald
17:09 20 Dec 22
Highly recommend! My sister referred me since I was having a hard time choosing a mattress online. This store has a great selection of the most popular online mattress brands. Thankfully the store exists and I was able to go in and try the mattresses in person. Many of the descriptions sound the same but laying on them felt very different. The staff is extremely attentive and knowledgeable, you can walk in or make an appointment. Brianna was very helpful, she kept me updated with the timeline of my delivery and went above and beyond to help me load my (super heavy) mattress into my SUV. If you're in need of a mattress, don't hesitate, go to SleePare!
Steve
06:22 21 Nov 22
We went to four mattress stores in our search and ended up purchasing one from SleePare. We went to a traditional mattress store, Purple, then Casper, along with SleePare. Breanna at the Reading SleePare store was fantastic. It felt like she was sharing her knowledge not selling us or pressuring us on any brand. The one we thought we wanted quickly got ruled out after seeing it (trying it) in person, and we ended up with a brand and style that wasn't even on our radar. We just ordered the mattress so don't have it yet, but the purchase experience at Sleepare was great and def recommend you check it out.
Taylor Jacoby
19:45 20 Nov 22
Denise Rosenstein
16:24 17 Nov 22
It's great to have a place to go try out multiple mattresses that only sell online. Aside from that, the process after our order was placed was abysmal. We only received one email with a tracking # and that was for the bundle that came with the mattress (pillows, sheets, etc). After inquiring multiple times about the status of our mattress order, we were told they would get back to us and never did. One day, 3 weeks later, the mattress arrived without any warning.Seems to me if SleePare is just the middle man, the manufacturer should be the one communicating directly with the customers. Either way, someone needs to be communicating.
Gail Page
22:58 15 Oct 22
It is great having a local store to test out various mattresses. You can read all you want, but nothing compares with trying it out. Of course, it takes time to confirm your choice, but just like the mattress companies themselves, SleePare gives you the same trial period as the manufacturer to test out the mattress and the exchange or return it at no cost to you. It is also a place to learn about beds and pillows and such. We saw a cooling pillow and tried it out and decided to purchase it with the discount we were given since we were buying them with the mattress. But research is still very helpful. I went with known objective groups, such as CNET. But even going with other review sites I learned helpful info.
Alison Annes
15:42 10 Sep 22
SleePare had all the Mattresses from online that I wanted to purchase but wouldn't without testing in person first. Great concept, loads of mattresses from well known brands, fabulous customer service!
Heidi Cormier
23:21 29 Aug 22
Spent a good hour there today trying out all the beds. Dan was extremely insightful on the different technologies. I appreciated his relaxed nature as this is a process you don’t want to be rushed. My wife will be going back this week so we can make a final decision.
Kerollyn Porfirio
22:30 23 Jul 22
excelent reception!
Fabio Porfirio
22:19 23 Jul 22
I was very blessed by this company, I highly recommend itFui muito abençoado por essa empresa super recomendo
Andrea Scullin
09:42 12 Jul 22
SleePare generously donated floor model mattresses to community members in need. There was a miscommunication when picking mine up, and despite the offered mattress no longer being available, i didn’t leave empty handed. Madina could not have been kinder when she saw how much we needed the support. Last night my son slept soundly in his new bed, made possible by Madina and SleePare’s generosity. Thank you!
Matt
19:54 11 Jul 22
The saleswoman was very nice. It was a bit surprising that they do not carry Leesa or Casper anymore even though their website says they do. Keep that in mind.
marisol alejandro
09:54 10 Jul 22
I cant thank them enough!! Amazing customer service. 10 out of 10 highly recommend.
Sujatha R
16:45 28 May 22
We recently bought a king size mattress from this store and we truly appreciate the entire process of shopping from this store. We were initially planning to order the same brand of mattress online but decided to try out a few in store after talking on the phone with Mary Ann. Mary Ann is fabulous! She is knowledgable, seems to truly enjoy getting to understand and address customers' needs and made very helpful suggestions throughout. We bought the right mattress for us at the end of our visit and also got white glove delivery. Our mattress arrived a couple of days ago and we couldn't be happier with it. Mary Ann was thorough and communicative at every stage of the process. Highly recommend this store!
Molly Paris
20:04 15 May 22
MaryAnn was awesome! We were ready to purchase a mattress online, but last minute noticed we could test out the mattress at Sleepware close to home. We were given so much great information and ended up getting better deals (and white glove delivery) than purchasing online. Would recommend to anyone starting from scratch or who already have an idea!
Christopher Perry
20:04 15 May 22
Milva McDonald
15:57 21 Apr 22
We decided to buy the mattress we wanted from our local branch of this store rather than the manufacturer because we wanted to support the store's existence in our community. Unfortunately, after sleeping on it for several weeks, it became clear that the mattress exacerbated my back pain. We assumed the store would honor the manufacturer's return policy, but apparently they have their own return policy, so a transaction we considered to be no financial risk actually cost us some money. We need a new mattress but rather than buying a different mattress from this store, we are going elsewhere. If you are thinking of buying from this store, check the manufacturer's return policy before going ahead. You may find that you're better off buying on the internet.
Karen Benavides
21:28 19 Apr 22
Madina was magnificent!! Was very knowledgeable about the mattresses in their showroom. Recommended that we lay on the mattresses for 5-10 minutes in our favorite sleeping position as well as our just hanging out position to ensure we were happy with the support/comfort. After leaving the showroom we wanted to do a little more research on our top two picks such as reading reviews. Madina responded to every question we had via email in a timely manner. We finally decided on the mattress Helix Midnight Luxe and she made the whole process so easy. Will definitely be recommending this place to anyone shopping around for a mattress.
Miranda Zhau
17:05 18 Apr 22
Outstanding customer service and their prices are even better than online. Madina, thank you for your time and patience!
Advin
19:27 17 Apr 22
After years of having back problems I finally decided to purchase my first premium mattress. With help of associate Madina I decided on Helix Twilight Luxe. And I can't preach enough how much quality of my life has changed to better. Thank you very much for your business. Highly recommended place.
anastasia
22:30 16 Apr 22
I had a great experience at the SleePare Boston store, Madina was very knowledgeable and helpful! She asked me about my mattress needs and came up with suggestions of the options that are perfect for me and helped me make the final choice. I can confidently recommend SleePare!
Yauheni Hil
18:45 16 Apr 22
Great showroom, great service! Was hesitating which mattress to buy so long, but thanks to Madina and her thoughtful advice now I'm an owner of a nice and soft Dreamcloud Premier!
Jacqueline Goldstein
17:58 16 Apr 22
I had a great experience at the sleepare showroom. I was hesitant to walk into a mattress show room given numerous negative experiences across multiple stores over my years. But walking into sleepare, I knew it would be different.Instead of harsh fluorescent lighting, they have warm string lights illuminating a dim show room that is more comfortable to be in while trying out mattresses. Instead of commercial filled Pop radio, they had soft classical music.We were helped by Medina, who is a top class sales person. She was friendly, patient, and knowledgeable, more so than the customer service representatives of the mattresses brands. She offered the perfect balance of giving us useful information, letting us have time to lay on the beds, and checking in on us but never with any pressure.We found a mattress that we enjoyed, and felt good about purchasing it through sleepare.If you’re considering purchasing an online mattress brand, I highly recommend sleepare as a show room to test out the beds and to purchase from locally.
Sarah Macone
01:24 16 Mar 22
My partner and I went here to look at some of the mattress we had been researching online. Niko was extremely helpful and patient with us. He was very educated on all the models and helped us sort out which was likely going to be the best for us.We are still going to do some more research, but if we decide to go with the model we liked at the store I won’t hesitate to go back and work with Niko.If you are looking to try out a box mattress in store, I highly recommend this place! The number one mattress on my list, came off my list entirely when we tired them out!
barbara bancroft
02:09 09 Mar 22
I was so impressed when I visited the Reading store. Niko made me feel like I was the only customer on earth (even though there were other people in the store while I was there). I felt that he truly wanted to help me find the best mattress for me and my husband, and he did not try to “sell me” anything. He is so pleasant, and seems to enjoy what he does, and that comes through to customers. He also patiently and thoroughly responded to my numerous follow up questions, which I appreciated. In addition, he is extremely knowledgeable about the mattresses and bases that they sell, and that helped me to narrow down my choices, which was much needed. He even went to the effort of letting me try the mattress that I liked on an adjustable base that was on the other side of the store. Now that is above and beyond service I say! The store itself is unique, and having had the chance to try the Winkbed in person made all the difference for me.
Francois Vignon
16:58 06 Mar 22
Easily found the mattress I was looking for. Shoutout for Niko, a very engaged, efficient, honest, all-around helpful person who sits comfortably in the top 1% of retail employees.
Mandy Susman
18:23 05 Mar 22
We had a wonderful experience with Niko at the Reading, MA store. He is a mattress phenom! We had some ideas about what we were interested in. Based on our sleeping positions and aches and pains, Niko was able to help us pick the best solution for us, which just happened to be a split king with one mattress type for me and a different type for my husband. I'm so excited for our new mattresses!
David Susman
18:19 05 Mar 22
Absolutely the best mattress buying experience I have ever had. Niko was pleasant, friendly, knowledgeable, and seemed really interested in helping us find the right bed for us. We were greeted right away, he asked some questions about how we sleep (positions) and then made recommendations. We tried several mattresses and came back to the ones he had originally suggested for us.The process was relaxing, we even learned a few things. I highly recommend SleepAre (and Niko) if you need a new mattress.
Lynn Doucette
20:31 04 Mar 22
I visited Sleepare Reading and had a very friendly experience with Niko
Manuel Hernandez
00:11 02 Mar 22
Niko was very helpful and patient with me picking a mattress. His knowledge about the different mattress in the store is outstanding. He took time to explain to me the difference of the mattress and what should I look for for my need. I’m really amazed by this store. It is so different from other mattress store where you are pressured to buy immediately. It is also a plus that their prices is lower than others. I would definitely recommend this store to my friends.
Larissa
21:11 28 Feb 22
My husband and I stopped by on a Saturday and we were helped by Niko. It was a little bit busy, but Niko was able to give us his expert attention while still helping other customers. We tried several mattresses and he asked us very useful questions about our comfort levels and pressure points. I didn’t feel rushed or pressured to buy something that didn’t fulfill our needs. The store was clean and following COVID protocols. I would definitely recommend Niko and Sleepare to friends and family.
Jessica Olson
17:01 26 Feb 22
Niko was FANTASTIC. He helped he figure out the best mattress for me, and helped explain how to find a great one. I will definitely be sending friends and family your way!
Lauren Edlbeck
18:04 18 Feb 22
Niko gave my husband and I an excellent experience at Sleepare. He gave us his undivided attention and took the time to understand our sleeping needs and desires. He was extremely knowledgeable and friendly throughout. His recommendations were spot on for what we were looking for. Would highly recommend!
DK G (Moo)
00:41 15 Feb 22
Niko was very helpful and informative!
Harlie Pietrangelo
18:48 05 Feb 22
Sebastian knew immediately the mattress that would be perfect for us. He was knowledgeable and took the time to understand our needs for our best quality sleep! He was incredibly kind and had infectious energy. Would absolutely recommend SleePare! It’s hard to find a mattress online, SleePare had the best of both worlds, they match the price of mattresses online and you can to try before you buy!
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