Norfolk is known for its historical significance, bustling nightlife, vibrant downtown as well as its proximity to the Chesapeake Bay and different beaches. The city is home to a diverse population and aims to provide them with all the amenities of life.
Norfolk doesn’t skimp out on the sleeping needs of its residents either. You can find a large number of brick and mortar mattress showrooms and stores where you can test and buy different mattresses and bedding products.
But not all mattress stores are created equal and will not offer the best experience. So in the interest of saving your time and money, we have narrowed your choices down to the 10 best mattress stores in Norfolk, Virginia.
Our selection criterion is based on a variety of factors including but not limited to showroom experience, mattress quality, delivery process, and after-sales service.
But why should you bother with physical mattress stores in the first place when you can easily place an order online from the comfort of your home? Here are a few key reasons.
Why wouldn’t you want to buy a mattress online? After all, you have so many options to choose from. All you have to do is click a few buttons, and you can have your mattress all set up as soon as the very next day.
Those of you willing to go through a bit more trouble can dig through tons of online expert and users reviews and run down every mattress’ pros and cons until you settle on the best option for you.
But a one-size-fits-all approach doesn’t always work when it comes to buying a mattress. While one user may adore a particular mattress, you may wind up dreading it. You are unique, and so are your mattress comfort and support preferences.
This begs the need for offline brick and mortar mattress stores!
A physical store takes all the guesswork out of mattress shopping. You not only get to try your new mattress in person but also have a friendly and knowledgeable sales staff present to answer all your mattress shopping queries.
You also get to try different mattress types and brands in one convenient location. Some stores even let you try and compare different options to your heart’s content, so your satisfaction is guaranteed.
Choosing your mattress after such careful deliberation drastically reduces the chances of buyer’s remorse in the future. You don’t have to worry about some tedious refund policy or even worse, a mattress you don’t even want to sleep in.
Now that you’re aware of the benefits of brick and mortar mattress stores, here are some of the best spots for trying and buying mattresses in Norfolk, VA.
|Store Name||Headquarters Location||Norfolk Store Location||BBB Rating||Satisfaction|
(Excellent, Good, Bad)
|Mattress Outlet of Virginia Beach||N/A||6500 E Virginia Beach Blvd|
Norfolk, VA 23502
|Mattress Firm Ghent||10201 Main St, Houston, TX 77025-5229||300 W 21st St, Norfolk, VA 23517||C+||Good|
|The Dump Luxe Furniture Outlet||5324 Virginia Beach Blvd, Virginia Beach, Virginia 23462||801 N Military Hwy|
Norfolk, VA 23502
|Paramount Sleep Company||1112 Kingwood Ave, Norfolk, VA 23502||1112 Kingwood Ave, Norfolk, VA 23502||N/A||Excellent|
|The Original Mattress Factory||4930 State Road|
Cleveland, OH 44134
|144 E Little Creek Rd|
Norfolk, VA 23505
|Wayne’s Home||2420 E Little Creek Rd, Norfolk, VA 23518||2420 E Little Creek Rd, Norfolk, VA 23518||N/A||Fair|
|Stanley’s Home Furnishings and Sleep Shop||200 N Hamilton St High Point, NC 27260||755 Church St, Norfolk, VA 23510|
6542 E. Virginia Beach Blvd.
Norfolk, VA 23502
|Virginia Furniture Company||2308 Granby St|
Norfolk, VA 23517
|745 Granby St|
Norfolk, VA 23510
|CozyPure – Organic Comfort Zone||2308 Granby St|
Norfolk, VA 23517
|2308 Granby St|
Norfolk, VA 23517
|American Freight Furniture and Mattress||680 Sunbury Rd, Delaware, OH 43015-9555||6359 East Virginia Beach Blvd.|
Mattress Outlet sources mattresses from reliable vendors and expert craftsmen in and around Virginia and North Carolina. This allows them to provide quality mattresses at very competitive factory-direct rates.
The location might not have the typical appeal of a high-end retail outlet, but the affordable prices and excellent customer service speak for themselves.
Mattress Outlet has a decent selection of mattresses and bed frames on display. You can choose from a variety of all-foam or hybrid mattresses and even try them out in-store before making a purchase.
The sales staff is very knowledgeable, accommodating, and attentive. They’ll patiently hear out all your concerns and suggest the best mattress for your budget.
You can pick up mattresses that the outlet has on inventory in-store or book them for same or next day delivery. Returns policies vary among vendors, and it’s best to clear these up before you buy as customers have complained about them in the past.
|Mattress Types:||Memory foam, Hybrid|
Good value for money
Excellent sales staff
Same day delivery
No brand names
Confusing return policies
Houston-based Mattress Firm has been in the business for over 30 years. It’s the largest mattress chain in the US and has been catering to the sleeping needs of the Norfolk community since 2010.
The Ghent Mattress Firm is located on 21st street and is open seven days a week. The store is clean, well-lit, and hosts a wide selection of mattresses and sleep accessories.
You can try all kinds of mattresses, pillows, and bed frames in-store before making your purchase. While so many options can be overwhelming, their extremely friendly and helpful staff make the decision-making process painless by answering all your queries.
Mattress Firm provides customizable full-service red carpet delivery whereas same or next day delivery options are also available. Deliveries are usually timely, but customers have complained about missed time-windows and rescheduling on multiple occasions.
All Mattress Firm mattresses also come with a 120-night sleep trial and 120-night low price guarantee. These help ensure complete peace of mind long after you’ve made your purchase.
|Popular Brands:||Serta, Simmons Beautyrest, Sleepy’s, tulo, Purple, 12 Park|
|Mattress Types:||Gel Memory Foam, Memory Foam, Innerspring, Hybrid|
Wide variety of mattresses
Clean, well-lit store
Helpful sales staff
120-night sleep trial and low-price guarantee
Delivery scheduling issues
The Dump is a discount retailer that deals in luxury furniture, mattresses, and rug. It has been serving Norfolk for over the past three decades.
The store is called The Dump because it’s the go-to location for luxury furniture brands to ‘dump’ their design samples, prototypes, closeouts, and overstocks. Customers can get their hands on these products for a fraction of what others charge.
The Dump is only open three days a week from Friday to Sunday while the other days are used for restocking goods. They do this to keep the overhead low, and it makes some sense too as most people tend to buy over the weekend.
The Dump offers a range of mattress types at discounted prices. You can pick up items in-store or have them delivered to your home.
If you’re unsatisfied with the comfort of your mattress, you may exchange it within 30 days or replace it with a similar product within 120 days of your delivery date. However, for issues other than comfort, the Dump will not entertain returns.
Customers have also reported issues with after sales services. There have been multiple instances where their customer service representatives have failed to follow up with customers or flat out refused to answer their calls.
|Popular Brands:||Simmons Beautyrest, Serta, Symbol, Sleep Designs|
|Mattress Types:||Innerspring, Latex, Memory foam, Gel|
Good value on luxury products
120-Day comfort trial
Opens only 3 days a week
Customer service issues
Norfolk-based Paramount Sleep is an 80-year-old, third-generation, family-owned mattress manufacturer.
The Paramount Sleep Company offers a sizeable range of mattresses under various brand names. These are designed and made in the USA and cater to a variety of sleep, lifestyle, and budget needs.
The company is renowned for their high quality, durable mattresses, and excellent customer service. Their sales staff is also very friendly and helpful and will assist you in choosing the right mattress for your comfort and support needs.
Paramount Sleep offers a limited warranty against defects in workmanship and materials. All mattress warranties are non-prorated and extend up to 20 years, depending on the product. With a non-prorated warranty, you get full protection and don’t have to cover any costs for replacement or repair.
|Popular Brands:||Paramount Sleep|
|Mattress Types:||Innerspring, Latex, Memory foam|
BBB accredited business
Wide selection of quality mattresses
Made in USA certified
Closed over the weekend
The Original Mattress Factory only sells mattresses that they make. By eliminating the middlemen, they can offer quality mattresses at affordable prices.
Mattresses are made locally in Maplewood before being shipped out to the Norfolk outlet. Having a factory nearby also enables them to create custom or special-size mattresses to fit antique beds, campers, boats, or any other use you might have in mind.
The store offers a homely environment where you can try out their wide selection of mattresses in person. Their passionate and knowledgeable sales staff make you feel informed and comfortable, and won’t press you to buy anything you don’t like.
The delivery experience is excellent as well. The team will arrive in your allotted time slot and will get everything set up for you. They’ll also remove your old mattress for an additional charge, but the company doesn’t deliver on Sundays nor offers expedited shipping.
The Original Mattress Factory doesn’t accept returns or exchanges but does offer a one-year comfort policy. According to this policy, you may re-select another mattress for 25% of the cost within the first year of purchase.
|Popular Brands:||The Original Mattress Factory|
|Mattress Types:||Innerspring, Latex|
BBB Accredited business
Good value quality mattresses
Knowledgeable sales staff
Good delivery experience
No returns or exchanges
Don’t deliver on Sundays
No same or next day delivery
Wayne’s Home is a family-owned business that provides quality furniture, mattresses, and home goods at competitive prices.
Wayne’s Home offers good deals on a wide range of quality mattresses from top brands. But being a liquidation store, they don’t always have stock in large quantities and serve their customers on a first-come, first-served basis.
The sales staff is friendly, cooperative, and helps you find the best deals on your desired products. You can try all the mattresses that Wayne’s has on display and seek guidance from knowledgeable sleep experts.
Wayne’s Home frequently offers special promotions and discounts on all its products. They typically let customers know in advance through their website or Facebook page.
Wayne’s Home also offers same and next day delivery in select areas at a very reasonable price. Customers have praised their delivery staff for their timeliness and professionalism.
|Popular Brands:||Paramount Sleep, Beautyrest, Spring Air|
|Mattress Types:||Hybrid, Innerspring|
Excellent customer service
Great deals and discounts
On-time same or next day delivery
Advertised items may not be in stock
Stanley’s Home Furnishings has been providing quality furniture at affordable rates for over 25 years.
The store is huge and houses items from top-of-the-line furniture and mattress brands. It offers a cozy, clean, and well-lit environment to try out different mattresses.
Customers also speak very highly of their sales staff. The staff is friendly and help out a great deal when finding the right mattress for your needs.
Stanley’s delivers to the Hampton Roads cities as well as the Eastern Shore and northeastern North Carolina for a reasonable flat rate. So the more you buy, the more you save. But, there have been complaints of delays in delivery and missed time windows.
While the prices are already pretty reasonable, you can save even more by capitalizing on one of their clearance sales or discount coupons that Stanley’s advertises on its Facebook page.
|Popular Brands:||Ashley, Corinthian, Serta, Simmons|
|Mattress Types:||Memory foam, foam, Hybrid, Innerspring|
Huge savings and discounts
Flat rate delivery charges
Located in downtown Norfolk, Virginia Furniture has been treating customers to quality home furnishing products and impeccable customer service for over 73 years.
The company showcases the full range of Sierra Sleep products in store for you to try. The staff is extremely cordial and will answer any questions you might have regarding their products.
Virginia Furniture is a family-owned and family-run establishment. The Labstain family puts great emphasis on providing top-notch customer service, and at least one of them is always present to help you choose the best mattress for your needs.
The company also provides free delivery and free set-up in Norfolk, Portsmouth, Chesapeake, Virginia Beach, Suffolk, Hampton, and Newport News. You can get your mattress the same or next day. You may also schedule delivery for a later date.
Virginia Furniture stands behind the products they sell and go the extra mile to ensure your satisfaction. In case of a manufacturing defect or any mistake on their part, they’ll let you replace or exchange your product while covering all the costs.
|Popular Brands:||Sierra Sleep by Ashley|
|Mattress Types:||Memory foam, Gel, Hybrid, Innerspring|
Excellent customer service
Free same and next day delivery in Norfolk
Great returns policy
Limited brand variety
Closed on Sundays
CozyPure has been producing quality eco-organic sleep systems for over 25 years.
The store is spacious and provides a cozy ambiance for trying out different mattresses. It’s centrally located within Tidewater so most local customers can reach it within 30 minutes.
The sales staff is knowledgeable and understands your need to spend time on each mattress. They’ll offer great insights and suggest the best accessories for your mattress.
All CozyPure mattresses are made up of 100% natural latex, which is one of the most luxurious mattress materials. But this can be a dealbreaker for buyers with latex allergies, especially since CozyPure uses the Dunlop process.
CozyPure caters to different firmness preference but understands these can change over time. So for a nominal one-time charge, you can have them change your mattress’ firmness any time with no questions asked.
You get free shipping on all CozyPure mattresses while the white glove option can also be availed for a nominal charge.
All CozyPure mattresses come with a 30 year limited warranty but this only covers manufacturer defects and you can’t return the mattress for any other reason.
Quality construction and materials
30 year limited warranty
Lifetime comfort correction
Free curbside delivery
Optional white glove delivery
Not suitable for individuals with latex allergies
No budget-friendly options
Since 1994 American Freight Furniture and Mattress has been providing quality furniture and mattresses at affordable prices. They have over 160 stores throughout the locations.
By sourcing mattresses directly from manufacturers and forgoing expensive showrooms in favor of modest warehouses, AFFM is able to keep costs down, which in turn translates to lower prices for customers.
AFFM has a decent selection of mattresses. The sales staff is very friendly, and genuinely interested in helping you find a great deal on the best mattress for your needs.
AFFM delivers via different third-party services. While same day delivery is promised, many customers have complained about delays, missing items, and unprofessional attitude of the delivery teams.
Customers have also expressed frustration over AFFM’s unresponsive customer care service and non-existent returns. All sales are final, but you can exchange your mattress if it arrives damaged or defective.
|Popular Brands:||Simmons Upholstery, NordicRest, Stewart & Hamilton|
|Mattress Types:||Memory foam, Pillow top, Euro top|
BBB Accredited business
Knowledgeable sales staff
Orders can only be placed in-store
No returns policy
Unresponsive customer service