10 Best Stores to Buy Mattresses in Chesapeake, VA

by SleePare -
10 Best Stores to Buy Mattresses in Chesapeake, VA

Located right in the middle of the Coastal Virginia region, there’s so much to do in Chesapeake. Besides shopping, cuisine, and cultural interactions, there are also several opportunities for outdoor exploration and recreation. While exhilarating, all of this can be a bit exhausting for residents of Chesapeake. A good night’s sleep is what you need!

If you feel the same way and are looking to spruce up your sleeping experience, you’ve come to the right place. A good mattress goes a long way in helping you achieve this.

Fortunately, there are several stores and showrooms in Chesapeake, VA, where you can look for the best mattress for your unique sleep preferences. We’ve narrowed it down to the best ones to assist you in your pursuit of a better sleep.

We understand you might be skeptical about buying a mattress in a brick and mortar store when you can easily buy one online without even leaving your home. Therefore, we thought it’d be best if we got you acquainted with some of the benefits shopping in-store has over buying online.

The Benefits of buying mattresses in store

Don’t get us wrong. Online mattress shopping is as fun as it is convenient. You can browse through entire catalogs as you sit back and relax. You can compare different manufacturers, products, and prices without even breaking a sweat.

But buying a new mattress without trying might not be such a good idea!

After all, a new mattress is a big investment, and you’re going to be spending a great deal of time with it. So even if you’re buying online, you should always try out and compare different mattresses in a physical showroom first.

It’s important to check for proper support and comfort in a mattress, which you can easily do in most mattress showrooms and stores. Some stores will even let you lie down on a mattress to check for any discomfort or pressure.

If you’re not sure about what kind of mattress you’re looking for, brick and mortar stores will have helpful and knowledgeable salespeople to guide you through each step of the selection process.

Getting acquainted with the firmness and comfort levels of different mattresses in a store takes all the guesswork out of buying a new mattress. Making an informed choice at this stage means you don’t have to bother with returns and refunds in the future.

Another edge physical stores have over websites is they give you the chance to negotiate prices with sales staff whereas online prices are mostly set in stone. You may also be able to benefit from special promotions, discounts, and freebies if you buy in-store.

Now that you know the many benefits of brick and mortar mattress stores, here are some popular locations to test out mattresses before buying in Chesapeake, VA.

Best Mattress stores in Chesapeake, VA – Our Picks

Store NameHeadquarters LocationChesapeake Store LocationBBB RatingSatisfaction
(Excellent, Good, Bad)
Website
The Original Mattress Factory4930 State Road
Cleveland, OH 44134
1402 North Battlefield Blvd.
Chesapeake, VA 23320

4240 Portsmouth Boulevard
Chesapeake, VA 23321
A+Excellent
Visit Website
Mattress Firm Greenbrier Mall10201 Main St, Houston, TX 77025-52291624 Crossways Blvd
Chesapeake, VA, 23320
C+Good
Visit Website
Ashley Furniture HomeStore1 Ashley Way, Arcadia, WI 54612-12181591 Crossways Blvd
Chesapeake, VA 23320
A+Good
Visit Website
Esprit Decor Home Furnishings110 Kegman Rd W, Chesapeake, VA 23322110 Kegman Rd W, Chesapeake, VA 23322N/AFair
Visit Website
Great Bridge Furniture1325 S Battlefield Blvd Chesapeake, VA 233221325 S Battlefield Blvd Chesapeake, VA 23322A+Fair
Visit Website
Big LotsWesterville, OH 43081-7651Chesapeake Crossing Shopping Center
1971 S Military Hwy
Chesapeake, VA 23320-4422
A-Excellent
Visit Website
Sleep Align LLC809 A Professional Place, Ste 103
Chesapeake, VA 23320
809 A Professional Place, Ste 103
Chesapeake, VA 23320
N/AExcellent
Visit Website
Value City Furniture4300 E 5th Ave, Columbus, OH 43219-18161412 Greenbrier Pkwy, Unit 100
Chesapeake, VA 23320
A+Good
Visit Website
Sears Outlet3333 Beverly Road. Hoffman Estates, IL 60179.2005 South Military Highway
Chesapeake, VA 23320
A-Good
Visit Website
At Home1600 E PLANO PKWY, Plano, TX 750741517 Sams Circle Chesapeake, VA 23320A+Fair
Visit Website

Review of the Top 10 Mattress Showrooms in Chesapeake, VA

1. The Original Mattress Factory

Ron Trzcinski founded the Original Mattress Factory in 1988. Today, it has 11 factories, over 100 showrooms and more than 400 employees all over the US.

OMF takes care of the entire mattress journey from manufacturing to delivery. Eliminating markups and middlemen allows them to offer durable mattresses at modest prices.

The store has a decent selection of mattresses that are made locally in Virginia Beach. Proximity to their factory also allows them to create custom mattresses to fit antique beds, campers, boats, and more.

The OMF store in Chesapeake offers a well-lit and welcoming environment where you can try out different mattresses in person. They even have cutaways of their mattresses on display so you can actually see the quality materials that go into making their mattresses.

People have very good things to say about the manager and the sales staff. Customers find them genuine and very helpful throughout the mattress selection process.

The delivery service has also been very well received. The delivery team is punctual and professional and will take care of everything, including unboxing, setup, and even old mattress removal.

The Original Mattress Factory doesn’t accept returns or exchanges but does offer a one-year comfort policy which lets you re-select another mattress for 25% of the cost within the first year of purchase.

Popular Brands:The Original Mattress Factory
Mattress Types:Innerspring, Latex
Top Praises:

BBB Accredited business

Good value quality mattresses

Custom mattresses

Helpful sales staff

Good delivery experience

Top Complaints:

No returns or exchanges

Don’t deliver on Sundays

No same or next day delivery

2. Mattress Firm Greenbrier Mall

Founded in 1986, Mattress Firm has quickly grown to over 2000 mattress stores across 38 states and has become the largest bedding company in the US. They have been serving the Chesapeake community since 2010.

The store is well-kept and showcases a wide selection of mattresses and sleep accessories in a very presentable fashion. It’s open seven days a week.

You can try all kinds of mattresses, pillows, and bed frames in-store before making your purchase. The sales team is responsive to all your questions and needs, but you never feel pressured or intimidated by them.

Mattress Firm offers a professional full-service red carpet delivery as well as same and next-day options for an added charge. Deliveries are usually timely, but there have been instances of miscommunication between the store and delivery team.

All Mattress Firm mattresses also come with a 120-night sleep trial and 120-night low price guarantee. These help ensure complete peace of mind long after you’ve made your purchase.

Popular Brands:Serta, Simmons Beautyrest, Sleepy’s, tulo, Purple, 12 Park
Mattress Types:Gel Memory Foam, Memory Foam, Innerspring, Hybrid
Top Praises:

Wide variety of mattresses

Helpful sales staff

120-night sleep trial and low-price guarantee

Top Complaints:

Delivery issues

3. Ashley HomeStore

Established in 1997, Ashley HomeStore has become the #1 home furniture retailer in North America and has over 800 locations worldwide.

The Chesapeake Ashley HomeStore is conveniently located in the Greenbrier area. The store has a private lot so you can park right in front of it.

The showroom is home to a wide variety of quality name-brand mattresses including their in-house Ashley Sleep line. Everything is neatly organized, and there is a dedicated mattress section where you can try out different products without anyone hovering over you.

The sales staff is polite and always ready to answer all your mattress-related queries but don’t rush you into making a purchase. They patiently listen to all your concerns and even provide helpful suggestions.

Same or next day delivery is only available for select products. You can get free delivery but only if you choose an Ashley Sleep mattress. Premium delivery with unboxing and setup is also available, but only if you live below the 2nd floor.

Some customers have complained about unresponsive customer service representatives for misquoting stock availability and delivery dates.

Popular Brands:Ashley Sleep, Serta, Sealy, Simmons Beautyrest, Stearns & Foster, Tempur-Pedic
Mattress Types:Memory foam, innerspring, hybrid
Top Praises:

BBB Accredited business

Free delivery on Ashley Sleep mattresses

Organized showroom

Helpful sales staff

Top Complaints:

Customer service issues

Restrictive return policy

Premium delivery only up to the 1st floor

No mattress removal service

4. Esprit Decor Home Furnishings

Esprit Decor Home Furnishing started as a small business in 1983 and offers quality furnishing from over 300 manufacturers at reasonable prices.

Esprit Decor Home Furnishing is a 2nd-generation family-owned business that goes above and beyond to ensure your satisfaction. Customers have praised everyone from the store owners to the delivery staff.

While mattress brand variety is limited, they have options for all types of budgetary and sleep preferences. The staff is friendly, knowledgeable, and will be happy to answer all your questions regarding the different mattress options.

While mattress brand variety is limited, they have options for all types of budgetary and sleep preferences. The staff is friendly, knowledgeable, and will be happy to answer all your questions regarding the different mattress options.

Esprit has a fully staffed warehouse, so professional delivery and installation is available for all mattresses. They do charge for delivery but try to keep rates as low as possible.

You can return in-stock items within one week of purchase if you’re not satisfied. Inexpensive extended warranties are also available to protect your investment further.

Popular Brands:Serta iComfort
Mattress Types:Isolated Coil, Memory Foam, Foam, Gel Foam
Top Praises:

Great customer service

Knowledgeable sales staff

Low delivery rates

Top Complaints:

Limited brand variety

No free delivery

1-week store return policy

5. Great Bridge Furniture

Great Bridge Furniture is a family-owned Amish discount furniture store that has been serving the Chesapeake community for over 32 years.

GBF’s Chesapeake location is small and crowded but provides a welcoming ‘mom and pop store’ feel. Despite this, it houses a good selection of unique furniture and mattresses. The store is open throughout the week and has a private lot for convenient parking.

The Great Bridge staff is friendly and knowledgeable and will help you find the best products for your unique sleeping needs and preferences.

GBF delivery services are available throughout Chesapeake and neighboring areas, and they only charge a nominal fee for mattress delivery and installation.

If your items arrive damaged or defective, you have one week from the date of purchase to return them. Otherwise, you’ll have to rely on the manufacturer or opt for an extended warranty.

Popular Brands:Sealy, Corsicana Bedding
Mattress Types:Isolated Coil, Memory Foam, Foam, Gel Foam
Top Praises:

Friendly sales staff

Low delivery rates

Top Complaints:

Small, crowded store

No free delivery

1-week store return policy

6. Big Lots

With over a thousand stores in 47 states, Ohio-based Big Lots is the largest broad-line closeout retailer in the United States. They deal in a wide variety of different items, including furniture, mattresses, and other essential household items.

The store is spacious but has a well-organized layout that makes it easy to navigate. You’ll find a decent selection of mattresses from reputed brands that you can test out at your own pace in the store.

The prices are already discounted for most items, but they still have frequent promotions and sales to make deals even sweeter. The staff is attentive, friendly, and eager to point out any deals you can avail.

Three flat-rate delivery options are available for your mattress. Options range from doorstep delivery to complete setup and old mattress removal. Expedited shipping is also available for select mattresses.

If you’re not pleased with your mattress, you can return it within 30 days of receipt. You’ll still have to pay up to 20% of the purchase price for processing while delivery fees will also not be refunded.

Popular Brands:Serta, Sealy, Zeopedic
Mattress Types:Memory foam, Hybrid, Innerspring
Top Praises:

Spacious, well-organized showroom

Quality mattresses at affordable rates

Good deals and discounts

Helpful sales staff

Flat-rate delivery

White glove delivery option

Expedited shipping option

Top Complaints:

All returns subject to 20% processing fees

7. Sleep Align LLC

Sleep Align is a small Virginia-based company that deals in airbeds and adjustable bases as well as in-warranty and out-of-warranty repairs for various brands.

They personally handle everything, including showroom sales, delivery, and repairs on adjustable bases to ensure the best customer experience possible.

The Sleep Align showroom is conveniently located in the Greenbrier area of Chesapeake. They only show their air mattresses and adjustable bases by appointment, so you’re guaranteed to have their undivided attention.

The staff is knowledgeable, thorough, and takes the time to explain things for total customer satisfaction. They offer a completely pressure-free sales experience and will go above and beyond to get you the best deal.

Delivery is prompt and professional. Curbside delivery starts at $100, but you can always upgrade to Sleep Align’s Ultimate White glove service and have them replace your old mattress with a new one.

Popular Brands:Thomasville
Mattress Types:Airbeds
Top Praises:

Highly personalized customer service

Excellent delivery services

Top Complaints:

Appointment needed for trying mattresses

Only deal in airbeds

No budget options

8. Value City Furniture

Established in 1948, Value City Furniture offers a wide range of classic and modern furniture as well as home décor goods and mattresses.

The store offers an excellent selection of brand-name mattresses under one roof. You can take your time trying different mattresses and even lock in sale prices for 90 days by putting down a small amount of refundable money.

The sales staff is helpful but doesn’t try to upsell you on anything. They’ll patiently answer any questions you might have as you browse their mattress catalog.

You can pick up your mattress on instore or pay to have it delivered. The delivery service includes unboxing and setup but is only limited to the store’s local area. Same or next day delivery options aren’t available, and customers have complained about delays.

The store’s return policy only covers you for a week. You must report any damaged or defected good within this time to have your mattress repaired or exchanged or rely on the manufacturer’s warranty entirely.

To save you from buyer’s remorse in the near future, the store offers a 21-day price guarantee. If your mattress goes on sale within these 21 days, Value City Furniture will refund the difference to you.

Popular Brands:Serta, Simmons
Mattress Types:Foam, Gel Foam, Hybrid, Innerspring, Latex Foam
Top Praises:

21-day price guarantee

90-day price lock

Top Complaints:

Delivery issues

7 day returns policy

9. Sears Outlet

Sears Outlet Stores are a subsidiary of Sears Hometown and Outlet Stores Inc. They offer an extensive collection of new as well as discontinued and certified-refurbished merchandise at 20-70% off retail prices.

The Chesapeake Sears Outlet is very clean and well-organized. They have a wide selection of mattresses, and you can find good deals on most items. You can go for new models or save a little extra by opting for scratch-and-dent and floor models.

The sales staff is professional and don’t try to force anything down your throat. They are willing to help and give you a chance to look around and try mattresses for yourself.

Sears has different delivery options ranging from curbside to white glove. However, customers have complained about delays in delivery and unprofessional attitude of their drivers.

Returns are hassle-free, and store representatives will gladly assist you throughout the process. You can return or exchange your undamaged and unused mattress within 30 days while you’ll need to report any visible damage within 72 hours from purchase date.

Popular Brands:Serta, Sealy
Mattress Types:Innerspring, Memory foam, Hybrid
Top Praises:

BBB Accredited business

Good deals on new, scratch-and-dent, and floor model mattresses.

Clean and organized store

Excellent sales staff

White glove delivery option

Easy returns

Top Complaints:

No old mattress removal

Unprofessional delivery staff

10. At Home

Founded in 1979, At Home is a one-stop-shop for home decor products of all kinds.

At Home offers a decent selection of quality mattresses for you to try in-store. You may pick any of these on the spot or have them delivered. The store is large, clean, and zoned quite effectively.

The staff is attentive and helpful but are unable to cover the large store floor adequately due to understaffing. When available, they’ll be glad to help you with your mattress selection and answer all of your questions.

Same or next day delivery is provided through an independent, third-party service. Prices vary across At Home stores and add up quickly if you require multiple people are needed to deliver the mattress. There are additional charges for redelivery and cancellation as well.

At Home doesn’t accept returns or exchanges on mattresses and all sales are final. It’s best to inspect your mattress thoroughly in-store to avoid inconvenience later.

Popular Brands:N/A
Mattress Types:Memory foam, Innerspring
Top Praises:

Clean, well-organized store

Delivery within 48 hours

Top Complaints:

No returns or exchange on mattresses

Understaffed

Can’t place order via website