We had to replace our Nest mattress due to water damage while in storage. I went in wanting to try the WinkBed, and after trying several mattresses over and over, we went with a Helix. Valerio helped us and made the entire process enjoyable. I appreciated his transparency, humor, and patience as we carefully weighed our options. We requested a delayed delivery so we have not received the mattress yet. If there are any issues with the delivery, I will update this review. I highly recommend stopping by to try out mattresses here if you're in the market for a new mattress!
This was surprisingly a GREAT experience! We were helped by Fazi, who was friendly, knowledgeable, and NOT PUSHY. I thought I'd be leaving with a totally different mattress that I'd researched, but based on Fazi's thoughtful recommendations, I'm happy to say I got a mattress that is much better for me. I was afraid that this was going to be stressful and overwhelming, but instead, Fazi offered water upon arrival, provided shoe covers for hygiene, and let me explore the different mattresses at my own pace. I'm so glad SleePare exists, because it's intimidating buying an "online" mattress for so much without ever trying it, even with the 100 day trial offers. This experience helped me feel confident in my purchase, and I'm excited about my new mattress! Thank you, Fazi!
We purchased a mattress here from Valerio, who was extremely helpful and knowledgeable. We left with a perfect mattress for us and the entire process was simple, transparent and enjoyable! Highly recommend stopping here.
Valerio is the best! He made sure to listen, made great suggestions, and is super friendly and personable. Made the whole shopping experience a breeze. Would absolutely recommend shopping with him here!
Valerio is an exceptional representative. He fully explains how the mattress is both the best for you & the worst for you while showcasing how knowledgeable he is about each type of mattress. He wont steer you wrong with your purchase.
My husband and I have been in search for a new mattress and we decided to go to SleePare because of the variety of brands they offer. We had no intention of purchasing a mattress the same day but ended up doing so because of the phenomenal service we got working with Valerio. From the moment we stepped in, Valerio was welcoming and kind. He was so knowledgeable about each of the brands, answered all our questions and most importantly he was honest which is so important, especially when you’re making a large investment! We learned a lot about different mattress types and what to look out for in mattresses moving forward. But honestly, so long as Valerio is there I will only work with him and will refer all my friends and family to him. Thank you for such a great experience!
We were looking for a firm mattress to replace the current old one. After some research online, through the detail product descriptions and many reviews, we thought that we found the mattress which fits our needs. However, we still like to experience the mattress in person. From Google, we found out the SleePare store in New York city, they have may brands of mattress that normally are not available in many mattress stores.We made an appointment with SleePare to check out the mattress that we are interested. We were kindly greeted by the store manager Fazi, and she was very attentive and knowledgeable. We were glad that we try out the mattress in person before making the purchase, it turned out that the mattress that we were looking for did not really meet our need. Fazi understand our need and was so helpful in showing us different brands of mattress.We ended up purchasing the Milly PowerCool firm mattress. The firmness of the mattress is perfect for us. Purchase process was simple and easy. Good communication with Fazi and her team throughout the sale and posted sale periods. Shipping was free and fast. It was the best mattress purchase experience for us. It is highly recommended to check out SleePare store when you need a mattress!Thank you so much to Fazi and her team!
Had an incredible experience here. Valerio was incredibly helpful and kind. He explained everything to us very well, which really helped us with our decisions. Would def go back here
Absolutely thrilled to share my amazing experience at SleePare, especially with the incredible Valerio! Let me start by saying, mattress shopping had been so stressful before I came here. I dealt with so many pushy salespeople who were more focused on selling me the priciest option rather than finding the right one for me. It was exhausting!Enter Valerio – a true gem! From the moment I walked in, he made me feel comfortable, never rushed me, and was genuinely interested in what I needed for a good night’s sleep. His knowledge about all the different mattresses was mind-blowing, and he took the time to answer every question I had. His only goal was making sure I left happy and confident in my choice.And guess what? I did! I ended up choosing the Helix Twilight Luxe, and I couldn’t be more excited. I am confident that it is going to be a game-changer for my sleep. I’m so thankful to Valerio for making what started as a stressful process end with a smile (and a perfect mattress). Highly recommend SleePare and *definitely* ask for Valerio!
I recently had a great experience at SleePare, thanks to Valerio's exceptional service. He was incredibly knowledgeable about the different mattresses and took the time to teach me how to choose the right one without being pushy about making a sale. I appreciated all the information. After my visit, I decided to do some research and checked out a few other stores. It didn't take long to realize the difference in quality and service. I was so impressed that I returned to SleePare the same day and made my purchase. If you're looking for a great mattress and a quick delivery, I highly recommend visiting SleePare and speaking with Valerio.
They have a great selection of mattresses, and their customer service is even better. I bought an Mlily but unfortunately in the end I had to return it before the end of the trial period - it was a good mattress but it didn't perform as I expected. They were great throughout the return process. This is probably the best mattress store in the city.
Terrific place! If you are in any way reluctant to roll around on mattresses in a public space like I initially was, don't be! The experience was enlightening, fun and beneficial in helping me pick a mattress that suits my needs. The SleePare team is informative, patient and congenial. I'm glad I stopped by; it sure beats reading tons of online reviews and still winding up confused. Before buying your next mattress, do yourself a big favor: Visit SleePare!
My son and I found this store after much research. He needed a bed as his old bed would cause him to roll into the middle. He was an active skateboarder and BMX biker and really needs excellent support for his spine and neck. Valerio was exceptional in his knowledge and tact. He had a great sense of humor and I found him to be genuine. He gave us his cell contact which I had to use to ask a few questions and he responded immediately even over the holiday weekend. I would highly recommend this store and Valerio. My son loves his new Helix Elite mattress and I love the value and service we received. Thank you Valerio and Sleepare!
Valerio made the process of buying a mattress enjoyable and effortless. His extensive knowledge and engaging personality set him apart as the most fun and personable salesperson we've encountered in the mattress industry. Highly recommend visiting this store!
Online reviews are great but trying in person these beds rly helped me choose “my bed”. I ordered new Winkbed Blue Luxe with latex and slept on it for 3 weeks so far but gosh, it did make such a big difference on my sleep! I will update in about 6 months
Had a great experience here with Rory. Got tired of shopping online and looking at reviews online only to still get a mattress I was unhappy with and returned. Found SleePare on google and made my way here from Queens. Rory was extremely helpful and patient. His first recommendation was the one I ultimately ended up purchasing after spending almost an hour here trying all the mattresses. The price also ended up slightly cheaper than the online price from the manufacturers website and included the sleeping bundle the manufacturer was offering for online customers. I can't recommend this place enough. Don't buy blindly based off of all the Youtube reviewers. Come here and try for yourself in a no pressure environment. Thanks again Rory!
Brenda and Kirsten were awesome to work with! They were friendly and knowledgeable making me and my wife's shopping experience top notch. I would highly recommend SleePare to anyone shopping for a matress, :)
Wonderful attentive service. Valerio was kind and patiently explained the pluses and minuses of the mattresses I was interested in. And ultimately he led me to a mattress that I think will be perfect. Thank you!
Sleepare is a store that will give you the opportunity to test several mattresses that are only available on-line. Patrick is very knowledgeable about the characteristics of the different brands and will help guide you through the decision making process.
I recently purchased the Brooklyn Bedding Aurora Firm mattress from Sleepare in NYC, and it has been a game-changer for my sleep quality. I have chronic back pain, and the Aurora's targeted support zones have made a noticeable difference. Fazi helped me choose the right firmness, and after a few weeks of use, I can confidently say l've found my perfect match. The mattress sleeps cool, too, which is a huge plus during the humid NYC summers. Highly recommend both the mattress and the Store !
Rory helped me with the mattresses and was very helpful in explaining the differences between each mattress. I came back and place the order with Valerio and he made sure the shipping process was seamless as possible. He even helped me with the mattress to my car.
I and my partner worked with Fazi and she is the most pleasant to work with. Cannot express how grateful I am to sleep on a new mattress with NO shoulder pain or hip stiffness. We ended up going with Winkbeds Blue and absolutely love it!
Such a cool store and concept. They have huge variety of mattresses but I specifically wanted to try Winkbeds mattresses, they even had new Blue line of Winkbeds which I decided to order. Great visit !
I live in Chicago and bought myself a mattress from Sleepare’s Chicago store and cannot be happier with my purchase! While visiting my son in NY, I made him go to Sleepare’s NYC to upgrade his mattress as well. We were greeted by very friendly staff and Sleepare did not disappoint! Best service, thorough and detailed explanations and best prices!Funny to say, he ended up with the same mattress as I have but a little firmer (Helix Dawn Elite). Definitely recommend visiting Sleepare! 👍
Walked by this store 5-8 times and finally walked in…and left with amazing cooling mattress!! Milky Powercool Medium. It is very supportive and comfortable, rly recommend to people with shoulder pain
Fazi was fantastic! She took her time and explained each mattress! U can try Brooklyn bedding, helix, Winkbed, Dreamcloud, Nectar and many more online brands under one roof! Really smart idea! Thank you guys!